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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

November 18, 2023

Very good experience all the way around. Every experience I have had with this organization has been great More

by JLCARTER63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt
Report | Print
Nov 20, 2023 -

Riverside Nissan Rome responded

JLCARTER63, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

November 17, 2023

Worked me in and found my issue. ...quick. Had my truck back the next day. I am very grateful for Shottenkirk! More

by Chris S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Nov 20, 2023 -

Riverside Nissan Rome responded

Chris S, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 16, 2023

Great experience. Brad & Ephren were great to work with. Hassle free & would highly recommend them to anyone looking to purchase a Nissan. More

by TROJANSVB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - Finance, Jaime Chachua, Brad McDevitt, Ephran Price
Report | Print
Nov 19, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

November 15, 2023

My appointment was really quick (as expected), and everyone was polite. I was greeted as soon as I arrived. More

by teacher019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Nov 16, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

November 13, 2023

Everyone was very upfront. There was no additional unexpected charges. They were easy to deal with. I would definitely give them an excellent rating, and would absolutely buy f More

by MKPIERCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in finance department , Brad McDevitt, Ephran Price
Report | Print
November 13, 2023

It takes an hour each time for an oil change and I wait at the dealership each time for the oil change. More

by B_SHARHONDA1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Nov 14, 2023 -

Riverside Nissan Rome responded

B_SHARHONDA1011, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

November 11, 2023

Fast and professional service. They let me know when my car was ready and helped me immediately when I showed up to pick it up. More

by WMARCUS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
Nov 13, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

November 10, 2023

Great service and they were real quick! I will definitely be coming back for my next service! More

by CSLANGF1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
Nov 13, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2023

The dealership was professional and knowledgeable. I received my oil change in a timely manner. More

by JKMORRIS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Nov 10, 2023 -

Riverside Nissan Rome responded

JKMORRIS07, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2023

Very professional staff , very timely assessment facility spotless, arrived early and was checked in immediately More

by VICKYMCLEMORE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Nov 10, 2023 -

Riverside Nissan Rome responded

VICKYMCLEMORE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

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