Riverside Honda

Spoke to the online honda consultant online , went to the dealership and wrong car was showwn. Was gonna return to the delership again and deak manager said car is no longer available. Rude and offered no re dealership and wrong car was showwn. Was gonna return to the delership again and deak manager said car is no longer available. Rude and offered no reason - terrible customer service and ive never seen such unprofessionalism! More

DO NOT BY A CAR FROM THESE TRICKSTERS!!!!! I came in on the weekend to look at a 2012 white Accord EX-L...The car was for my wife, and I wanted it to be a surprise...I planned on putting $20,000 down with the weekend to look at a 2012 white Accord EX-L...The car was for my wife, and I wanted it to be a surprise...I planned on putting $20,000 down with the remaining @$10,000 financed....My credit score was well into the 800's so I knew I would qualify for Honda's .99% financing......I had my checkbook in hand and was ready to go....First of all, they shuffled me through six different salesmen....They tried to sell me every car EXCEPT a 2012 white accord EX-L.....We drove around all their lots and learned that they didn't have that car there....Of course, their HIGH PRESSURE sales tactics caused them to try and get me signed right away....We made a deal for $20,000 down and $175/mo for 60 months (.99%) including a military discount......We shook hands on that deal and they said they would get the car from another dealer within 45 minutes....Luckily, the thrid salesman hand wrote notes of the above terms.....Of course, the sixth salesman brings me a sales agreement for $280/mo.....After he unsuccesfully tried to convince me why we should change the deal, I began to walk out --- of course, with two of the salesmen begging me to stay and negotiate with them (even after I told them I would not haggle).....Again, they ask "what would it take for us to have a deal?" I told them to honor the original terms --- $20,000 down and $175/mo for 60 months.....After several minutes, the sixth salesman came out and said "we have a deal." They rushed me into a room to start signing papers, but I told them I'd like to see the car first --- they said that I would need to finish the paperwork and I would be able to "examine" the car before I took possession of it (that was nice of them ;-( ).....As the signing person asked for my $20,000 check, I saw the edge of her computer screen....It showed that they moved my financing up to 72 months without telling me.....They also moved me to 2.99% financing from .99% without telling me......I don't know what else to call this other than straight "fraud." However, I did enjoy being called "unreasonable" by the salsemen as I left the lot --- one of the salesmen practically grabbed onto my car as I left....Then the phone calls started by the time I got home.... My wife HATES this Honda dealer and has always done business with Penske....I thought I would give Riverside Honda a chance since I live and work in the City of Riverside.....Well, Honey!!!! You were right....I will NEVER do business with Riverside Honda and I will tell everyone to stay away from them..... More

AVOID THIS DEALER I received a "new" car with scratches on bumper and fog light housing. The dealer refused to take responsibility for the fog light issue. They lied to American Honda and sa scratches on bumper and fog light housing. The dealer refused to take responsibility for the fog light issue. They lied to American Honda and said that they were unaware of it. But they were. (The vehicle also arrived with extra mileage and trash inside it.) Do yourself a favor. If you live in the Riverside area, buy or repair your car at a more honest dealer, such as SPREEN HONDA in Loma Linda. More

Well, I went in to buy a brand new 2012 Honda Accord EXL-V6 With Navigation Black/Black. I got an incredible deal and a great purchasing experience. EXL-V6 With Navigation Black/Black. I got an incredible deal and a great purchasing experience. More

Drove to the dealer to buy a new car. As I walked up I asked for a price on a car that was sitting outside a 2012 Honda Civic Si. Sales rep Chris responded "do u even have the credit for that?" and then h asked for a price on a car that was sitting outside a 2012 Honda Civic Si. Sales rep Chris responded "do u even have the credit for that?" and then he walked away to talk to the other sales people. I was seriously offended if it wasn't because I was serious about buying a car I would have walked out. I felt like I was discriminated against because of my age and dress apparel. Keep in mind they're selling Hondas affordable cars not Mercedes or BMWs. So then I was completely ignored I asked the group of sales rep if any one wanted to sell a car and One of them stepped out of the group walked me around with a bs tour of the lot and took me to AJ. As I walked around u can hear the sales reps mocking me because I asked "if any one wanted to sell a car" I was furious. I explained to AJ what happened and he Inderectly said its because my apparel xxx? I pulled out my down payment and asked do I really have to show u this in order for you to take me serious. Thats when he showed me around and picked a car. When the negotiation began they saw I had excellent credit and Julio the manager was apologetic for what I went through but still insisted on insulting me with the offers he was giving me. Finally I didn't buy the car I walked out because there was no way I was going to give them my business. I'm only 22 years old I know I'm going to be buying multiple cars in the near future but never from this dealer ship. FYI I just bought a new 2012 Si and New Civic Ex from different dealer the next day. NEVER EVER GOING TO THIS DEALERSHIP AGAIN! WORST PLACE EVER! TAKE YOUR HARD WORKING $$$$$ ELSEWHERE! More

I drove 1 1/2 hours each way because I was told that the model and color I wanted was in stock. When I got there, I was told that it was no longer available (after confirming that it would be there). After model and color I wanted was in stock. When I got there, I was told that it was no longer available (after confirming that it would be there). After requesting to see the manager, I was kept waiting, and finally ignored completely. I then wrote an email to the owner of the dealership, and he ignored me completely. Horrible experience, would recommend to stay away!! More

LOWEST QUOTE THROUGH TRUECAR.COM OUT OF 27. I WAS VERY HAPPY WITH MY TRADE IN VALUE. WITH LOW PRICE I COULD AFFORD ALOT MORE OPTIONS. JULIO DID NOT GIVE UP ON ME WHEN I WAS NOT WILLING TO GIVE AN INCH. ED HAPPY WITH MY TRADE IN VALUE. WITH LOW PRICE I COULD AFFORD ALOT MORE OPTIONS. JULIO DID NOT GIVE UP ON ME WHEN I WAS NOT WILLING TO GIVE AN INCH. EDUARDS WAS VERY FRIENDLY AND VERY PROFESSIONAL. WITHOUT HIM I DOUBT I WOULD HAVE BOUGHT THE CR-V THERE. LASTLY, JIMMY B IN FINANCE IS THE GREATEST. HE KNEW HIS JOB VERY WELL, THE ATMOSPHERE THERE VERY RELAXED AND COMFORTABLE. I WOULD HIGHLY RECOMMEND THEIR INTERNET SALES TEAM. WE DROVE 71 MILES AND THE DRIVE WAS WORTH IT. More

NEVER work with dealer again. The internet rep Stacy Ybarra quote me a new 2010 Odyssey EX with a very good price. And she also said they only had one in stock, so hurry up. I dropped everything I was d Ybarra quote me a new 2010 Odyssey EX with a very good price. And she also said they only had one in stock, so hurry up. I dropped everything I was doing and drove up immediately with my family from San Diego. When we got there, Stacy did come down to meet with us briefly and confirmed the price she quoted then left. But after test drive, the sales manager Daniel V, who is a complete jerk by the way, told me the price is actually $995 more because they added some coating to protect exterior and interior. Tried to talk to Stacy again. She did not have the guts to meet with me again. She just claimed she did not know which vehicle was added with special coating over the phone. But they only got ONE in stock. While I was there, I also saw the owner almost got physical with two customer. I decided that was enough for me and left. Life experience tells us that car salesman is supposed to play tricks to make more money from you. But this dealer apparently has sunk to a new low by being a plain liar. More

They quote me a price on a brand new 2008 accord LX 4 door over the phone. But, when i got there, they change their mind and want more money for it. Very bad attitude from the new car sales manager. Will door over the phone. But, when i got there, they change their mind and want more money for it. Very bad attitude from the new car sales manager. Will not recommend this dealership to anyone at all. More

First of all, I did NOT buy a car from this dealership. First of all, I did NOT buy a car from this dealership. However, when I was asking around for price quotes on the internet, Riverside Honda had th First of all, I did NOT buy a car from this dealership. However, when I was asking around for price quotes on the internet, Riverside Honda had the BEST price quote out of 10 dealerships around Southern California. They didn't ask me to come in or the whole "we don't give a price over the internet/phone" line. The quote was quick and low. I would recommend anyone to ask for a price over the internet at this dealership! More