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Riverside Honda
Riverside, CA
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420 Reviews of Riverside Honda
Excellent Customer Service Irwin and the team at the Service Dept. were exceptional from the initial handling of the service process until the very end. Thank you so much. Irwin and the team at the Service Dept. were exceptional from the initial handling of the service process until the very end. Thank you so much. More
Disappointed in Communication Lack of coordination between customer and finance. Tried to drop off down payment check and no one would take it. We drove out in the rain and spent 2 Lack of coordination between customer and finance. Tried to drop off down payment check and no one would take it. We drove out in the rain and spent 2 hours in traffic to bring check and pick up key they they could not find on the day we bought the car. The next day, we get a call asking for info on insurance that was provided two days prior via email and asked for the check. Very frustrated that no one would take our money then asked where it is. More
Paso lo que nunca me imagine Exelente Servicio buena atencion me ayudaron en el tramite de mi nuevo civic Muchas gracias al sr max y al manager juan Exelentes personas Me ayuda Exelente Servicio buena atencion me ayudaron en el tramite de mi nuevo civic Muchas gracias al sr max y al manager juan Exelentes personas Me ayudarin ah conseguir mi nuevo auto Jamas pense que me pudieran ayudar ah conseguir Mi auto nuevo Yo iva con la espectativa de obtener un auto usado Y gran sorpresa que me lleve cuando me aprobaron por un auto nuevo Lo que no pudo hacer nissan Lo hicieron uds Muchas gracias estoy muy feliz Todavia no lo puedo creer al ver mi nuevo civic Estacionado en mi casa MUCHAS GRACIAS HONDA Por confiar en mi Y por la aprobacion de mi auto Muchas gracias ah todo el personal que trabaja en RIVERSIDE HONDA En especial al señor MAX Y AL MANAGER JUAN Los recomendare con mis Familiares y amigos Riverside HONDA More
Excellent experience Riverside Honda is the best dealership that I ever been too they were so nice and helpful. They made my experience great I am very thankful. Riverside Honda is the best dealership that I ever been too they were so nice and helpful. They made my experience great I am very thankful. More
Maria is awesome and very honest and knows her job . Maria always has a smile on her face and that’s why we follow her from rock Honda she is a hard worke is awesome and very honest and knows her job . Maria always has a smile on her face and that’s why we follow her from rock Honda she is a hard worker and cares about her customers. More
Great experience The dealer at Honda were excellent. Very helpful, works with you on getting the perfect payment and the right car. They are excellent to work with. The dealer at Honda were excellent. Very helpful, works with you on getting the perfect payment and the right car. They are excellent to work with. More
Lease a car Excellent Quick service the employee was responsible and he answered all the questions and gave us helpful hints I will definitely recommend my frie Excellent Quick service the employee was responsible and he answered all the questions and gave us helpful hints I will definitely recommend my friends to come and visit More
Nana was a ten (10); courteous and professional all the way. Nana was the consummate professional. Great listener and courteous beyond expectations. Top notch, 10 all the way. Juan was also very good. Paulin Nana was the consummate professional. Great listener and courteous beyond expectations. Top notch, 10 all the way. Juan was also very good. Paulina has to be mentioned also. More
Why the lies? I saw an online ad for an HRV EX for $22700 at riverside Honda. They had the vehicle but said the price online didn’t include the dealer accessories t I saw an online ad for an HRV EX for $22700 at riverside Honda. They had the vehicle but said the price online didn’t include the dealer accessories that were already installed (theft patrol, protection package, clear shield, fabric protector). I was told by the sales guy, James and by the guy In charge of the website that there was NO possibility of getting any HRV without these because they were already installed. I decided to buy anyway. , At the finance office I was told i was getting a “due bill” meaning. I’d have to come backto have these things installed AND that the price we negotiated (with the understanding that these accessories were included)) actually only included the fabric protector. Once I balked at that, they added back 2 of the items but left off the ‘protection package’. The sales guy spent 10 minutes trying to convince me that the $500 protection package consisted of only the trunk liner, which he’d already put in the car. . Eventually ha also included all weather floor mats.. but I’m pretty sure there was more to the protection package. Got an appt for 3 weeks later to have the clear shield, theft patrol and the fabric protection done. They tried to send me off without the theft patrol. If I hadn’t asked about it... they would have let me think it was done. now I have to make another appointment to get the theft patrol installed. 3+ weeks, 3 visits to get these things that we supposed to be already installed and couldn’t be excluded. I don’t feel like I got a bad deal overall, but all these lies leave a bad taste. I won’t be buying any more cars from them or recommending them to any friends or family. More
Good customer service. Erwin stein.very pleasant and professional.he help me right away.he explained very detailed.i like how he handled client..i have 2 honda car.no regret Erwin stein.very pleasant and professional.he help me right away.he explained very detailed.i like how he handled client..i have 2 honda car.no regrets for choosing this company. More