Riverside Ford Lincoln

Made a 6:30 appointment to see a specific vehicle. Received a phone call and email confirming vehicle was available and my appointment. Told them on the call that I lived over an hour away and didn’t Received a phone call and email confirming vehicle was available and my appointment. Told them on the call that I lived over an hour away and didn’t want to waste my time. Representative assured me that I would be well taken care of. Get to my appointment an hour early, and they just sold the vehicle a few hours before. I don’t expect them to hold cars, but if you know you have a customer coming in at specific time to look at a specific vehicle have the decency to call them to let them know. When I mentioned my frustration with it, they didn’t care and blamed it on their off site representative. I don’t care! You are the dealership, and you should know what appointments you have and have everything prepared for the customer. If something changes, let them know! Will never be back, and don’t waste your time. More

We were on vacation when my truck broke down. I had my truck towed in for diagnosis late Sunday night. They called me Monday with what needed to happen I authorized the repairs and my truck was I had my truck towed in for diagnosis late Sunday night. They called me Monday with what needed to happen I authorized the repairs and my truck was done on Tuesday evening. We were very pleased with everyone at the dealer. Erin and Gage were in contact with me throughout the whole process. I really appreciate everything you all at Riverside did for us. More

The sales staff was very helpful and friendly in assisting me with my options. The detail shop did a great job getting our new car ready. assisting me with my options. The detail shop did a great job getting our new car ready. More

I ordered my Maverick from them and had a great experience when picking it up. experience when picking it up. More

Staff was professional and did a great job. Very pleased with the cleanliness of the vehicle and the review of its features when it was delivered. Very pleased with the cleanliness of the vehicle and the review of its features when it was delivered. More

I appreciated the mobile service option. This allowed the work to be done in my own driveway at my convenience. Nicely done! This allowed the work to be done in my own driveway at my convenience. Nicely done! More

As a long term customer of Riverside - I am & always have been satisfied with their sales, customer service, an follow up service after service is complete, Riverside Ford has a great all around staff, alwa been satisfied with their sales, customer service, an follow up service after service is complete, Riverside Ford has a great all around staff, always interested in how they can assist their customers and take care of the custome AFTER. the sale. I will always be a returning customer. Thanks Riverside Ford!! More

Everyone was very nice we were happy and pleased with the sale of our car and the new car. sale of our car and the new car. More

I was pleased with the service and work I had done. The employees were very helpful and I didn't mind the wait time. I did mind the high labor cost. The employees were very helpful and I didn't mind the wait time. I did mind the high labor cost. More

I called Tommy Alston and told him that I wanted to trade my 2019 Chevy Silverado. I knew what I wanted but the color was to only decision I needed to make. Once I chose the color, I test drove the vehicle my 2019 Chevy Silverado. I knew what I wanted but the color was to only decision I needed to make. Once I chose the color, I test drove the vehicle and Tommy took care of the rest .Great job. More