Riverside Chrysler Jeep Dodge Ram FIAT

Professional friendly and knowledgeable staff. Dealership was very clean and organized. Amenities were bountiful and wide variety. Dealership was very clean and organized. Amenities were bountiful and wide variety. More

I have not purchased a vehicle from Riverside but I've been in a few times for service on my jeep. Great folks that addressed all my concerns and costs were not bad. If you are in the area and have a jeep been in a few times for service on my jeep. Great folks that addressed all my concerns and costs were not bad. If you are in the area and have a jeep, they are good folks to see. More

I always receive excellent customer service when I visit this dealership. I highly recommend it. this dealership. I highly recommend it. More

Dealership is clean, organzied, and very friendly. Staff is very hands on and ensures the comfort of visitors should they need anything during their visit. They are always happy to answer questions. 1 Staff is very hands on and ensures the comfort of visitors should they need anything during their visit. They are always happy to answer questions. 10/10 recommend. More

Extremely disappointing customer service … once they have the sale, you are no longer relevant to their business. Our Xterra was delivered on Wednesday September 18th and by the following Thursday Septemb the sale, you are no longer relevant to their business. Our Xterra was delivered on Wednesday September 18th and by the following Thursday September 26th, the lights on the dashboard were lit up showing a problem with the tires/potential brake concerns and to check tire pressure. Since that day we first noticed the problem, my husband has called several times where returned phone calls were promised, he has left several voicemails for each representative we worked with, and has had a consistent chain of text messages that have gone either unresolved or without response. At first we were patient given hurricane Helene had just come through and we understand how this may delay response times and assistance. However, at this point it just seems like we are getting the run around. We traded in our old vehicle in order to avoid the cost associated with fixing the brakes and now it seems we will be sinking more money into this newly purchased vehicle to fix these problems that started a week after delivery. Above is a portion of the email I sent to the customer relations director 1 week ago, 10/3/2024. She informed me that she spoke with the GM who directed us to schedule an appointment with the repair shop. This was disappointing for 2 reasons. First & foremost the general manager couldn’t be bothered to personally contact us regarding our concerns. Second, we live over 5 hours away and paid to have the vehicle delivered, hence correspondence for customer support rather than an in person experience. It has now been 2 weeks with unresolved phone calls, empty promises, unanswered text messages, and an absolutely horrible overall experience. I do not recommend purchasing a car from Riverside Automotive unless you have the utmost faith the car is perfect because you will be sadly disappointed with the lack of customer care. More

Recently used the service department for repairs and received great service. Kyle Penick was the service advisor and did a great job. received great service. Kyle Penick was the service advisor and did a great job. More

beautiful clean dealership. In at appointment time and out fast. Would definitely recommend service here. In at appointment time and out fast. Would definitely recommend service here. More

Would highly recommend this dealership. Ariel Hodges was an amazing seller: friendly, knowledgeable but not pushy. Tyler Oakley was so helpful too. I saw the car I wanted in the morning, t Ariel Hodges was an amazing seller: friendly, knowledgeable but not pushy. Tyler Oakley was so helpful too. I saw the car I wanted in the morning, took it home that same afternoon. I’m a happy customer! More

I highly recommend working with DeAngelo at Riverside if you're in the market for a new vehicle. His expertise and dedication to customer satisfaction made my purchase of the 2024 Jeep Wrangler a memorable you're in the market for a new vehicle. His expertise and dedication to customer satisfaction made my purchase of the 2024 Jeep Wrangler a memorable experience. More

I purchased a 2024 Grand Cherokee L. From the start it was a disaster. The salesman showed me a fully loaded one and then when I came to sign papers etc., the Jeep they had brought for m From the start it was a disaster. The salesman showed me a fully loaded one and then when I came to sign papers etc., the Jeep they had brought for me to purchase was a totally different one. I had to be the one to tell them that this was not the same one in which I had looked at the day before and thought I was buying. The finance process went well. However the battery was dead in the brand-new Jeep, they replaced and then we noticed the AC wasn't working before we pulled away. To make a long story short it's 4 days since I purchased my BRAND new Jeep and have yet to drive it. It's still at the dealership. If I could cancel the entire transaction believe me I would !!!! They have offered nothing in return for the nightmare of this transaction except a loaner to drive because I traded in my car. I will NEVER go back to Riverside again. More