![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Riverside Chrysler Jeep Dodge Ram FIAT
New Bern, NC
Filter Reviews by Keyword
By Type
181 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT
I highly recommend working with DeAngelo at Riverside if you're in the market for a new vehicle. His expertise and dedication to customer satisfaction made my purchase of the 2024 Jeep Wrangler a memorable you're in the market for a new vehicle. His expertise and dedication to customer satisfaction made my purchase of the 2024 Jeep Wrangler a memorable experience. More
I purchased a 2024 Grand Cherokee L. From the start it was a disaster. The salesman showed me a fully loaded one and then when I came to sign papers etc., the Jeep they had brought for m From the start it was a disaster. The salesman showed me a fully loaded one and then when I came to sign papers etc., the Jeep they had brought for me to purchase was a totally different one. I had to be the one to tell them that this was not the same one in which I had looked at the day before and thought I was buying. The finance process went well. However the battery was dead in the brand-new Jeep, they replaced and then we noticed the AC wasn't working before we pulled away. To make a long story short it's 4 days since I purchased my BRAND new Jeep and have yet to drive it. It's still at the dealership. If I could cancel the entire transaction believe me I would !!!! They have offered nothing in return for the nightmare of this transaction except a loaner to drive because I traded in my car. I will NEVER go back to Riverside again. More
I worked with Will, He was attentive to my needs and desires. He was Knowledgeable about Ram trucks and he was knowledgeable about the dealership's service department, which I will use. Most importantly desires. He was Knowledgeable about Ram trucks and he was knowledgeable about the dealership's service department, which I will use. Most importantly Will was Professional in his approach to the job and working with me. If you need a vehicle Will is the go to man, he's a must see. He'll take care of you!!! More
Jeff Harper was an excellent salesman . He went far and beyond to make sure my daughter had what she needed. The customer service staff was very professional and welcoming. I would definite He went far and beyond to make sure my daughter had what she needed. The customer service staff was very professional and welcoming. I would definitely recommend them to others. More
I've been looking for a certain Jeep model and I found one online here yesterday with everything I was looking for. For reference I'm about 3 hours away from this dealership. Debbie reached out to me when one online here yesterday with everything I was looking for. For reference I'm about 3 hours away from this dealership. Debbie reached out to me when I made an inquiry online and got me in touch with their salesman Jeff Harper. Jeff went above and beyond my expectations. He told me to trust him with the process and within a few minutes he gave me a deal I couldn't refuse. My car gets delivered today and I'm soooo excited!!! I highly recommend Jeff and this dealership ⭐️⭐️⭐️⭐️⭐️ More
No problem with the repair department.The sales department is lacking in personality, courtesy and respect. They will walk within three feet or less and will not speak. I hope you understand. Th department is lacking in personality, courtesy and respect. They will walk within three feet or less and will not speak. I hope you understand. The people in Waiting rooms may find something is not going to be feasible for repair of a car, you just say hello may your potential sale. Stop trying not to make eye contact so that you will not have to speak, it doesn't hurt to be nice. Smile have a great day More
Have serviced my vehicles for years, based on last 2 experiences will not go back. Service is slow and you are stuck in a waiting room where sales and service/ parts people continually passing through w experiences will not go back. Service is slow and you are stuck in a waiting room where sales and service/ parts people continually passing through without wearing masks or practicing social distancing. No regard for their customers health and well being. More
Beware! Bought a used Jeep from Riverside. They showed me a clean Carfax, signed in writing that the car had never been damaged, no collisions, flood, or salvage. Tried to trade it in last week on a Ford and a clean Carfax, signed in writing that the car had never been damaged, no collisions, flood, or salvage. Tried to trade it in last week on a Ford and Carfax shows it was a salvaged vehicle a year before I bought it. Be careful buying from Riverside! More
Absolutely great experience. John Sr. Was not only very helpful but also very patient with us. We left with a Ram that fit our needs and fit our budget as well! John spent hours with us walking the lots, n helpful but also very patient with us. We left with a Ram that fit our needs and fit our budget as well! John spent hours with us walking the lots, not quitting until we found that perfect match. The whole team even stayed late to finish the deal so we wouldn't have to drive the hour back the next day. Really impressed! More