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Riverside Chrysler Jeep Dodge Ram FIAT

New Bern, NC

4.4
179 Reviews

1601 HWY 70E

New Bern, NC

28560

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179 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT

February 25, 2024

I worked with Will, He was attentive to my needs and desires. He was Knowledgeable about Ram trucks and he was knowledgeable about the dealership's service department, which I will use. Most importantly More

by Darryl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike, Aaron "Will" Williams, Friendemic Reputation
Feb 26, 2024 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Reviews like yours make our day, Darryl. We are thrilled to know that you had such an attentive, knowledgeable, and professional experience with Will while looking at RAM trucks. Please let us know if you have any additional questions or concerns, and thank you for choosing Riverside Chrysler Jeep Dodge Ram. Sondra Harris Customer Relations Rep. 252-675-5685 sharris@riversidevehicles.com

January 18, 2024

Jeff Harper was an excellent salesman . He went far and beyond to make sure my daughter had what she needed. The customer service staff was very professional and welcoming. I would definite More

by Ashley6681
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harper
Apr 13, 2024 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Hello, and thank you for sharing that you enjoyed your car-purchasing experience with Jeff! It is always our professional and welcoming Sales Team's pleasure to go above and beyond to ensure that our customers receive a five-star visit. We appreciate this positive recommendation of Riverside Chrysler Jeep Dodge Ram, please take care! Sondra Harris Customer Relations Rep. 252-675-5685 sharris@riversidevehicles.com

January 15, 2024

I've been looking for a certain Jeep model and I found one online here yesterday with everything I was looking for. For reference I'm about 3 hours away from this dealership. Debbie reached out to me when More

by endyyreyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harper
Apr 13, 2024 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Hello. Thank you for your spectacular review and recommendation. It is pleasing to know that Debbie and Jeff went above and beyond your expectations getting you the best deal for the vehicle you inquired about online. Congratulations on your new Jeep; we can't wait for it to be delivered today. Please do not hesitate to reach out to us here at Riverside Chrysler Jeep Dodge Ram if you need any help with your new Jeep! Sondra Harris Customer Relations Rep. 252-675-5685 sharris@riversidevehicles.com

January 25, 2022

Best experience buying and trading in with Corrine’s help- above and beyond experience-awesome and kept me posted on my transactions. More

by Gutterguy28560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corrine Bartlett
Jan 26, 2022 -

Riverside Chrysler Jeep Dodge Ram FIAT responded

Thank you for the positive review! We're glad to hear our Corrine helped you get into a great vehicle and made your overall experience at our dealership the best. If you ever need help with your new ride, feel free to give us a call at Riverside Chrysler Jeep Dodge Ram. Sondra Harris Customer Relations Rep. 252-675-5685 sharris@riversidevehicles.com

October 19, 2021

No problem with the repair department.The sales department is lacking in personality, courtesy and respect. They will walk within three feet or less and will not speak. I hope you understand. Th More

by Ethel Blount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Graf
January 04, 2021

Have serviced my vehicles for years, based on last 2 experiences will not go back. Service is slow and you are stuck in a waiting room where sales and service/ parts people continually passing through w More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christine Graf
September 03, 2020

Beware! Bought a used Jeep from Riverside. They showed me a clean Carfax, signed in writing that the car had never been damaged, no collisions, flood, or salvage. Tried to trade it in last week on a Ford and More

by eakinsl
Recommend Dealer
No
Employees Worked With
Employee no longer there.
July 10, 2020

Absolutely great experience. John Sr. Was not only very helpful but also very patient with us. We left with a Ram that fit our needs and fit our budget as well! John spent hours with us walking the lots, n More

by Red
Recommend Dealer
Yes
Employees Worked With
John Sr.
April 28, 2020

Beware... Of the service dept they will xxxx up your car and flat out lie about it to your face this has happend to me on two occasions with the same car first time was warranty work that needed to be done More

by Morris.k_1854
Recommend Dealer
No
Employees Worked With
Christine
March 16, 2019

The worst customer service in the world They have a receptionist that is very rude and nasty. The Service Dept never answers their phone. I rate them -10 I wish never dealt with this compan More

by Torriparm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Receptionist
2
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