Riverhead Bay Subaru
Riverhead, NY
Filter Reviews by Keyword
By Type
146 Reviews of Riverhead Bay Subaru
In 2013 I purchased my first Subaru from another dealer. Then I started to go to Riverhead for my routine service and other service that I needed on my car. The service department was always wonderful. As Then I started to go to Riverhead for my routine service and other service that I needed on my car. The service department was always wonderful. As my car got older my friends said you know you don't have to take your car there as it isn't covered. Told them the only place I will go for service is Riverhead. Fast forward time to update to a 2025 Forester won't go any other place. As a senior citizen I have never leased a car but wanted to and Tayler was so helpful and explained everything to me. Also answered any questions I had about the car and the financing. All I can say from the many years I have been going to Riverhead Subaru from the folks that greet you to the service and sales dept. I would never go anywhere else and highly recommend them to anyone what wants peace of mind. More
Daniel was extremely helpful about different aspects of the Forester, especially the computer electronics, which were initially a mystery to me. He is very knowledgeable and has a great attitude. the Forester, especially the computer electronics, which were initially a mystery to me. He is very knowledgeable and has a great attitude. More
I appreciated the straight up honesty and not pushy salesman approach. Giving me straight facts and no fluff in the sale is what motivated me to work with this dealership. Thanks again Erik salesman approach. Giving me straight facts and no fluff in the sale is what motivated me to work with this dealership. Thanks again Erik More
The staff is very friendly. I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never g I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never good news but I am glad they did it!! More
Our sales consultant, Eric Mamay, was outstanding! He was very professional, knowledgeable, and attentive to our needs. He took his time and thoroughly explained all the various features and options o He was very professional, knowledgeable, and attentive to our needs. He took his time and thoroughly explained all the various features and options of the Crosstrek and followed up to see if we had further questions. He expertly guided us through every aspect of the purchasing process and the necessary paperwork. We were very happy with our experience at Riverhead Bay Subaru and recommended the dealership and especially our sales consultant, Eric Mamay, very highly. More
We had a great experience at Riverhead Bay! Our salesman, Jim Delatola is wonderful! Finally a sales person who treats you like a family member. He listened to what we wanted and worked out a g Our salesman, Jim Delatola is wonderful! Finally a sales person who treats you like a family member. He listened to what we wanted and worked out a great deal on our trade in and the price for our new Forester. We had a deal within an hour! He is personable and was very helpful explaining how to use all the bells and whistles in our new car. I hope the dealership appreciates Jim as he is an asset to the company. More
Service was attentive but replacing the backup camera did not solve the intermittent problem. Hopefully the deductible fee will go toward further resolution. not solve the intermittent problem. Hopefully the deductible fee will go toward further resolution. More