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Riverhead Bay Subaru

Riverhead, NY

4.6
146 Reviews

1521 Old Country Road

Riverhead, NY

11901

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146 Reviews of Riverhead Bay Subaru

October 27, 2024

Everything was easy and efficient. I test frozen three cars and everything was explained clearly. More

by Mbeachace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Oct 28, 2024 -

Riverhead Bay Subaru responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you! - Riverhead Bay Subaru

October 16, 2024

In 2013 I purchased my first Subaru from another dealer. Then I started to go to Riverhead for my routine service and other service that I needed on my car. The service department was always wonderful. As More

by captcarol47
Recommend Dealer
Yes
Employees Worked With
Tayler Fichtner
Oct 16, 2024 -

Riverhead Bay Subaru responded

Thank you for your continued trust in Riverhead Bay Subaru! We're glad our service team has consistently provided excellent care & support over the years, and we're delighted to hear that your recent leasing experience with Tayler met the same standards. Enjoy your beautiful new Forester, and we'll see you next time!

September 29, 2024

Daniel was extremely helpful about different aspects of the Forester, especially the computer electronics, which were initially a mystery to me. He is very knowledgeable and has a great attitude. More

by kss412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Burawa
Oct 01, 2024 -

Riverhead Bay Subaru responded

We're delighted to hear that Daniel's expertise and positive attitude made your experience with the Forester enjoyable at Riverhead Bay Subaru. Thanks for sharing!

September 17, 2024

I appreciated the straight up honesty and not pushy salesman approach. Giving me straight facts and no fluff in the sale is what motivated me to work with this dealership. Thanks again Erik More

by Joeybagadonutszaps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik in sales
Sep 18, 2024 -

Riverhead Bay Subaru responded

We're glad to hear that Erik's straightforward approach made your experience at Riverhead Bay Subaru a positive one. Thanks for choosing us!

September 03, 2024

The staff is very friendly. I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never g More

by miabize.spacerealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names.
Sep 03, 2024 -

Riverhead Bay Subaru responded

Hi Miabize! Thank you for sharing your experience! We're glad to hear that our friendly staff and comfortable waiting room made a positive impression at Riverhead Bay Subaru. We appreciate your understanding about the brake service, and we're here if you need anything else!

September 03, 2024

It was an absolute pleasure dealing with Taylor. He was very informative, helpful and professional. More

by luv2laugh58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 04, 2024 -

Riverhead Bay Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! - Riverhead Bay Subaru

August 21, 2024

Our sales consultant, Eric Mamay, was outstanding! He was very professional, knowledgeable, and attentive to our needs. He took his time and thoroughly explained all the various features and options o More

by Ronnie
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mamay
Aug 22, 2024 -

Riverhead Bay Subaru responded

Ronnie, we're delighted to hear that Eric provided such a professional and attentive experience at Riverhead Bay Subaru. Thanks for recommending us so highly! Enjoy your new Crosstrek!

July 30, 2024

We had a great experience at Riverhead Bay! Our salesman, Jim Delatola is wonderful! Finally a sales person who treats you like a family member. He listened to what we wanted and worked out a g More

by Anne Quartararo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Delatola
Aug 01, 2024 -

Riverhead Bay Subaru responded

Anne, we're delighted to hear that Jim made your experience at Riverhead Bay Subaru so positive and efficient. Enjoy all the bells and whistles in your new Forester!

July 06, 2024

I was impressed the way everything was handled. My daughter had leased a Subaru a few years and was very satisfied. More

by pjdogwood2742
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mamay, salesman
Jul 07, 2024 -

Riverhead Bay Subaru responded

We're glad to hear you were impressed with your experience at Riverhead Bay Subaru! It's wonderful that both you and your daughter have had satisfying experiences with us. We'll see you next time! Enjoy your new ride!

June 19, 2024

Service was attentive but replacing the backup camera did not solve the intermittent problem. Hopefully the deductible fee will go toward further resolution. More

by Joycebny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles
Jul 08, 2024 -

Riverhead Bay Subaru responded

Joyce, thank you for the review. Please contact me directly so we can discuss this situation further and make sure it gets resolved to your satisfaction. Respectfully, Terrence O'Toole - Admin Manager - (631) 727-4000 Ext. 303

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