Riverhead Auto Mall
Riverhead, NY
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I could not recommend this dealership to anyone. My I could not recommend this dealership to anyone. My salesman was Joe Hauff who was new to this dealership and a nice enough guy. I thought I had I could not recommend this dealership to anyone. My salesman was Joe Hauff who was new to this dealership and a nice enough guy. I thought I had a deal until I went into see the "finance guy", DON. I never met a more obnoxious person in my life. He ignored my questions and talked right over me. He tried to change the deal I had previously made with the salesman and I believe he also tried to get extra money out of me for the title and regestration. He was very unprofessional and detrimental to this dealership. I ended up walking out when I had fully intended to buy the car that day. To top things off, I am still waiting(over two weeks now) for my deposit to be refunded. A real class place! More
From the moment we walked in the door, we were greeted with professiolaism, friendliness and knowledge of the products. We did not feel any pressure to buy, just information about the product, the option with professiolaism, friendliness and knowledge of the products. We did not feel any pressure to buy, just information about the product, the options that were available to us, and an easy to understand purchasing process. I have no regrets buying from Riverhead and buying a Hyundai Tuscan which I love! Thanks! More
Tammy was friendly and very helpful in buying my car. She answered all my questions and really seemed to care. She was knowledgeable about the cars also. It was a very pleasant experience with her. Wh She answered all my questions and really seemed to care. She was knowledgeable about the cars also. It was a very pleasant experience with her. When I went into the Finance Department to see Don, it was not so friendly and very stressful. He was not friendly and seemed to not want to answer all the questions I had on the finance forms. He was printing and just putting the forms in front of me to sign. I kept asking questions about the different figures on the forms and there were some mistakes. It took a long time and was too stressful. If not for Tammy, I would have gone to another dealership. More
Stopped in twice and each time I was made to feel Stopped in twice and each time I was made to feel welcome and very comfortable. The salesmen that greeted us were very informative and helpful. Stopped in twice and each time I was made to feel welcome and very comfortable. The salesmen that greeted us were very informative and helpful. Troy was very helpful with the car we chose and with all the particulars. Also I feel comfortable with him when I have questions about the car. I must say the Manager, and I only remember his first name (Nick) was so Helpful also. The whole ordeal was very pleasent. More
We worked with Tammy Groody and she is an excellent Salesperson. She answered all of our questions, and was extremely friendly and courteous, also very knowledgable about the car we were buying along Salesperson. She answered all of our questions, and was extremely friendly and courteous, also very knowledgable about the car we were buying along with other models we were looking at. I would refer her to anyone I know. More
Very pleasant atmosphere,curtious personnel and was never pushed to make a decison at any time. All my questions were answered clearly and I was given ample time to drive vehicles I was interested in and th pushed to make a decison at any time. All my questions were answered clearly and I was given ample time to drive vehicles I was interested in and the salesman was very patient in letting me make my decision. I was very pleased with the experience. More
finance person was the worst person to deal with and this is why i would not recommend this dealership. the sales approach was terrible. great car and thats it. i would rather find another dealer when i a is why i would not recommend this dealership. the sales approach was terrible. great car and thats it. i would rather find another dealer when i am ready to buy again. i would not recommend this dealer. i would recommend the car. More
Very friendly and you feel they care about you. The new car has been very well prepared and was ready for pick up.. would give a full five, if all little details would have been perfect. But Paul is a grea car has been very well prepared and was ready for pick up.. would give a full five, if all little details would have been perfect. But Paul is a great person and took care of all details, which made it a pleasant experience. Recommend this dealer very much. More
The sales team was excellnt, explaining all of our options with the vehicle and with financing. We received the vehicle the same day and every detail of the car was explained to us. options with the vehicle and with financing. We received the vehicle the same day and every detail of the car was explained to us. More
A pleasant and professional experience. Tammy got exactly what I wanted very quickly. They honored internet pricing, and I was able to make this purchase without any problems. Thank you! what I wanted very quickly. They honored internet pricing, and I was able to make this purchase without any problems. Thank you! More