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Riverhead Auto Mall

Riverhead, NY

4.1
439 Reviews

1800 Old Country Road

Riverhead, NY

11901

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Showing 439 reviews

March 05, 2024

Very knowledgeable,professional, prompt service. The associate I dealt with very nice and I felt confident that I was in good hands I would recommend the company highly I appreciated how simple More

by Solutionsbykc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Maiorini , Ken Maxwell
February 06, 2024

Just bought a 2024 Hyundai from Riverhead Hyundai. Mike Dougherty was my salesman and a pleasure to deal with. A pleasant easy-going negotiation, without any high-pressure sales techniques at all. Mik More

by jmiranti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
January 16, 2024

Friendly , clean , comfortable ,fast and efficient all describe Riverhead Nissan service department! I highly recommend them . More

by Nikkar89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry - Donna was not working when i was there, KEN HIZ
January 16, 2024

The service managers are awesome ,,, Jerry and Donna are right on point !! They explain with detail the work that’s needed on my rouge !! They are a great asset to Nissan !! More

by Chefdr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, KEN HIZ
December 30, 2023

Finance manager refused to honor the deal agreed upon. Greed The rating is no stars for breech of promise, The New Santa cruz XRT was not detailed before delivery and the second key was with held result More

by OLDGOAT33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
tyler, Michael Puleo, Mark Hertzovitz
November 29, 2023

Salegirl was great out going a joy to deal with , the finance guy not to friendly. Service so far so good. More

by merker52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Becky Edwards, Ken Maxwell, LEXI MAXWELL
Dec 08, 2023 -

Riverhead Auto Mall responded

Thank you for sharing your experience at Riverhead Hyundai. We appreciate the kind words about our sales team and we strive to improve all aspects of service, including finance. Keep enjoying your services from us.

November 27, 2023

They were thoughtful and helpful in a difficult situation, an unexpected emergency repair of oil pan. My original appointment was for a recall for undercoating. I was provided with a loaner vehic More

by Satisfied person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Walsh, Donna Harrison, KEN HIZ
Nov 27, 2023 -

Riverhead Auto Mall responded

We're glad the emergency oil pan repair and recall-undercoating services from Riverhead Hyundai could be of assistance. Our loaner vehicle service aims to provide convenience during your day. We appreciate the positive feedback.

November 09, 2023

Great team at the service desk! Always easy to get an appointment. Work completed in a reasonable time. Car is returned cleaner than they got it. Excellent communication about anyt More

by addiemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gonzalez , Donna Harrison, KEN HIZ
Nov 09, 2023 -

Riverhead Auto Mall responded

We appreciate your positive feedback on Riverhead Hyundai's service desk and communication. Your recommendation means a lot to us, as does your acknowledgement of the cleanliness in which we returned your car. Thank you for sharing this experience with us.

September 23, 2023

They always make the experience a pleasant one. From buying to servicing. Donna at the front desk is amazing and the service engineers are second to none. More

by joecal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, KEN HIZ
Sep 29, 2023 -

Riverhead Auto Mall responded

Thank you so much for your positive review of Riverhead Hyundai! We are happy to learn that you continue to have pleasant experiences with our Sales and Service Teams and we look forward to assisting you at your next visit.

September 19, 2023

I have leased two vehicles from Frank in sales and have just bought my 2023 Nissan Rogue SV platinum. He was very patient with me and answered my questions. More

by Jack2021
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Badamo
Sep 22, 2023 -

Riverhead Auto Mall responded

Hello, we are so happy to know that our Sales Team was very patient, and able to answer all of your questions on your visit. Congratulations on your 2023 Nissan Rogue SV platinum! Thank you for leaving us this wonderful five-star feedback, and please don’t hesitate to reach out to us for any future needs at Riverhead Hyundai.

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