River View Ford
Oswego, IL
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Great customer service from Craig! ! I had an unexpected and stressful purchase to make for to an accident. I inquired about a Bronco online and an hour later had a phone call from Crai ! I had an unexpected and stressful purchase to make for to an accident. I inquired about a Bronco online and an hour later had a phone call from Craig. That afternoon I was in my vehicle. Patty was also great when I arrived at the dealer. She knew all the about the Bronco and helped me get set up and learn all the tricks and tips. I came out from Rockford due to the customer service I received on the phone with Craig and will definitely shop here again for any future needs. Thanks again Craig and Patty! More
Can't say enough good things about the entire experience with RiverView Ford. I was fortunate as I'd only heard of them distantly but was referred directly by Costco. Craig was fully invested from the start with RiverView Ford. I was fortunate as I'd only heard of them distantly but was referred directly by Costco. Craig was fully invested from the start, prompt, professional, efficient, and highly knowledgeable. Craig was diligent in finding options and helping me figure out the best fit for my needs. He seemed to work non-stop until finding the best vehicle I could imagine. Aldo was fantastic also, paying close attention to my trade-in, collaborating with manager Jack, and getting me a great trade-in value. Aldo was very knowledgeable and thorough in the closing processes, helping me get set up and comfortable in the new rig before driving away. I have no doubts at all about recommending anyone to work with this team. More
Craig in internet sales was amazing. We was more than willing to reach out to numerous locations in the area to inquire about picking up a vehicle to match exactly what I wanted. Since w We was more than willing to reach out to numerous locations in the area to inquire about picking up a vehicle to match exactly what I wanted. Since we couldn't find the perfect match he aided in building a new vehicle direct from the factory and gave multiple options to compare numerous price points More
We live an hour away from this dealership but would drive it again. The experience was great all around. Very friendly helpful staff, straight forward process, fair and reasonable prices made this the best c it again. The experience was great all around. Very friendly helpful staff, straight forward process, fair and reasonable prices made this the best car buying experience. Thanks Craig and Pattie and Jeanne! More
By far the easiest experience to date. This is my 5th purchase from Craig going back to 2006. Each of the previous experiences has been easy but the fact that Craig was on vacation and sti This is my 5th purchase from Craig going back to 2006. Each of the previous experiences has been easy but the fact that Craig was on vacation and still provided exemplary service that far exceeded the other dealers I was working with. Ford should be proud to have Craig on their team. Quite honestly, Craig should teach other sales people on how to treat customers. My drive to the dealership took longer than it did to sign the papers once I arrived at Riverview Ford. If this review will be made public I feel anyone in the market for a new Ford shouldn't waste their time and reach out to Craig. I promise, you'll never look back and wish you met him sooner. More
I had a great experience with everyone I dealt with at River View Ford. Craig did a great job of finding trucks to show me. The whole process was very efficient and hassle free. There was no comparison River View Ford. Craig did a great job of finding trucks to show me. The whole process was very efficient and hassle free. There was no comparison to the other dealers I worked with. I would highly recommend River View Ford! More
This is my second time buying a Transit from River View Ford since 2021. Due to factory delays, it took 18 months to get my second Transit. But Craig always kept me updated which made the otherwise frustra Ford since 2021. Due to factory delays, it took 18 months to get my second Transit. But Craig always kept me updated which made the otherwise frustrating experience much less painful. When the van finally came, it took less than an hour to complete the transaction. If you want a Ford and professional/courteous experience, talk to Craig at River View Ford today. More
This was our 4th vehicle we have purchased from Riverview Ford. We left the dealership feeling totally satisfied with our beautiful vehicles. Craig was extremely helpful and professional during the entire pr Ford. We left the dealership feeling totally satisfied with our beautiful vehicles. Craig was extremely helpful and professional during the entire process for all 4 vehicles. We will always head back to Riverview Ford and Ask for Craig and Corey when we are in the market again. Thanks to everyone there. More