River View Ford
Oswego, IL
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Nice Friendly Staff This place "get's it". They are friendly efficient and effective. Always a great experience. I have used them for all service on my 2011 Fusion that i This place "get's it". They are friendly efficient and effective. Always a great experience. I have used them for all service on my 2011 Fusion that is an Enterprise Lease vehicle and when this Ford is replace with an Escape that vehicle will be served there too! More
Way better than fantastic Wow, I have purchased several vehicles in my lifetime but this experience is head and shoulders above the rest. They worked to get us into the vehicle Wow, I have purchased several vehicles in my lifetime but this experience is head and shoulders above the rest. They worked to get us into the vehicle we wanted even though our credit is less than stellar. The entire staff from the first phone call to the final sale were courteous, kind, and very personable! Never did we feel pressured nor did we have the old 'I'll check with my manager' line. The managers came and introduced themselves before we even saw a car! That is a great experience! More
Everyone was very friendly, not often an attribute for car dealerships. Very impressed with customer service, time to complete service and price. I would recommend to anyone and am confident they would be car dealerships. Very impressed with customer service, time to complete service and price. I would recommend to anyone and am confident they would be as satisfied as I am. More
I am a Chicago Native that resides out of state. I am skeptical about car dealership reviews because they just seem different than those on Amazon or else-where. To let you know that I am from Illinois a skeptical about car dealership reviews because they just seem different than those on Amazon or else-where. To let you know that I am from Illinois and resided in many areas and hopefully this will appeal to a wide range of individuals looking for a great car Dealership. I helped during the tornado that tore down Plainfield high school, while attending, then (College of St. Francis), and for my Southsiders and Westsiders Mendel parties, JW smith and 95 (peanuts, ID Wallet with a phonebook in it). If your are an individual that is respectful, honest and looking for a dealership that will treat you with respect, and not just as a customer, then this is the dealership for you. I purchased a pre-owned vehicle and was flabbergasted by the service, honesty, caring and respectful business practices. I hate to barter and have my time wasted. They put a great foot forward and I only had to write down a price twice (I am very cost conscience). There was a minor issue that I wanted the GM to handle, but I couldn't hang around or drive back-up to have it fixed, I needed it fixed in my home state, and thinking from past experiences, I was ready for the spiel. NOPE - "We will take care of it just let me know and get an estimate". I called on 6/21/2013, to let them know about the estimate and no spiel again. I will be faxing or emailing the quote. I will keep you all abreast of the conclusion but so far it has been a mind altering happy experience. More
I have been searching for a particular used vehicle for I have been searching for a particular used vehicle for about two months now. River View had one close to what I wanted. My wife called and talked to I have been searching for a particular used vehicle for about two months now. River View had one close to what I wanted. My wife called and talked to Nancy about the vehicle, she was very helpful. When we arrived we were shown the vehicle and took it for a test drive. Upon our return we met with John, the owner. I can honestly say that this was one of the best experiences I have ever had at a car dealership. The staff was honest, friendly and a pleasure to deal with. They qouted us a price that was fair, and weren't pushy at all. I whole heartedly can recommend this dealership to anyone. It was a drive from my house, but well worth it. More
I know this might sound like an exaggeration, but I was truly treated like a queen at River View Ford. At the end of the day after negotiations were said and done, they still took the time to show me how truly treated like a queen at River View Ford. At the end of the day after negotiations were said and done, they still took the time to show me how to use the new Microsoft Sync feature in my new Ford Escape Hybrid. I actually had three of these gentlemen in my car hooking up my cell phone blue tooth option. What exceptional service! More
We had a wonderful experience at River View Ford! This is the third Ford Escape we have purchased and we knew what we wanted before we came. Your team made it happen for us! Aldo and Joe were very helpf is the third Ford Escape we have purchased and we knew what we wanted before we came. Your team made it happen for us! Aldo and Joe were very helpful on the sales floor. Joe had been in touch with us several times before we even came in via e-mail keeping us informed of promotions and inventory. Both Joe and Aldo took the time to show us the features on our new truck and even set us up on Sync. Gary was very clear in explaining our financing options and setting us up with a 0% loan. Thanks so much River View Ford! We look forward to seeing your team for the maintenance of our trucks. More
Mr Hennessey has worked hard to build a team that actually puts a customer first. I have purchased multiple vehicles, purchased parts for various reasons and have had my vehicle serviced and have be actually puts a customer first. I have purchased multiple vehicles, purchased parts for various reasons and have had my vehicle serviced and have been impressed by the professional staff at River View. More
Had a great experience at RiverView Ford in Oswego - from the moment we walked in to when we left with our new vehicle. Each person we dealt with was helpful, personable and patient. We have also experience the moment we walked in to when we left with our new vehicle. Each person we dealt with was helpful, personable and patient. We have also experienced nice follow-up and continued customer service when we've had questions. Would definitely recommend to others looking to buy a new vehicle. More
Corey was a great salesman. He was very friendly and he helped us to find exactly what we wanted for a vehicle and then helped us to get a great price for our trade-in and the purchase of the vehicle. The helped us to find exactly what we wanted for a vehicle and then helped us to get a great price for our trade-in and the purchase of the vehicle. The service was great and we will definitely come back for future purchases. More