River View Ford
Oswego, IL
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Made purchase and finance process simple Craig made my car buying process so simple. Craig was easy to work with and always responded quickly to my questions. He found the exact car I wante Craig made my car buying process so simple. Craig was easy to work with and always responded quickly to my questions. He found the exact car I wanted and had it brought to dealer. Definitely earned my business. Rich was also great who helped Craig out. More
F150 Repairs-Outstanding My son was in an accident. Jim Rodda and John Hennessy made the repair process painless, the cost was reasonable and they made sure that all damage w My son was in an accident. Jim Rodda and John Hennessy made the repair process painless, the cost was reasonable and they made sure that all damage was fixed. Very pleased. More
Amazing Experience at River View Ford! "The dreaded car buying experience" – without question this idea has entered the zeitgeist and, in some instances, for good reason. I can say, without "The dreaded car buying experience" – without question this idea has entered the zeitgeist and, in some instances, for good reason. I can say, without question, that this idea could not be further from the experience my wife and I had at River View Ford. From the moment we walked in we were greeted by kind, thoughtful and accommodating sales staff and employees who worked with us to find the perfect car for our growing family. We walked away trading in our Ford Fusion for a Ford Escape and couldn't have been happier with the process from start to finish. Visit this dealership with assurance, buy with confidence and know that you're in for an experience that is uniquely thoughtful and caring. 10/10–will buy from River View Ford next time we're in the market for our next automobile! More
Fantastic Team After buying cars for alot of years, I can truly say that Hennessey Ford is the gold standard of dealships. John, JD and Jim always go way above expec After buying cars for alot of years, I can truly say that Hennessey Ford is the gold standard of dealships. John, JD and Jim always go way above expectations and my family will be lifetime customers. More
SERVICE DEPARTMENT We have been going to River View Ford for the last 15 years and would not change them for no one else. They always go above and beyond what is expecte We have been going to River View Ford for the last 15 years and would not change them for no one else. They always go above and beyond what is expected of them. I highly recommend you to stop by and see the sales department and especially the service department for anything your vehicles ever need. Thank you very very much for doing everything that you can to make our vehicles as safe as possible. I would also add one more thing from the moment you walk in you are treated as family and that's what keeps River View Ford the best in the area. You cannot find Anyone like Ryan and Jason in service department they make sure that everything is done correctly and have answered all of your questions that you may have and make sure that you leave with a smile on your face thank you so much again Jason and Ryan for doing everything that you do to keep our family safe. Thank you, Sonia Cobar More
Nice Friendly Staff This place "get's it". They are friendly efficient and effective. Always a great experience. I have used them for all service on my 2011 Fusion that i This place "get's it". They are friendly efficient and effective. Always a great experience. I have used them for all service on my 2011 Fusion that is an Enterprise Lease vehicle and when this Ford is replace with an Escape that vehicle will be served there too! More
Way better than fantastic Wow, I have purchased several vehicles in my lifetime but this experience is head and shoulders above the rest. They worked to get us into the vehicle Wow, I have purchased several vehicles in my lifetime but this experience is head and shoulders above the rest. They worked to get us into the vehicle we wanted even though our credit is less than stellar. The entire staff from the first phone call to the final sale were courteous, kind, and very personable! Never did we feel pressured nor did we have the old 'I'll check with my manager' line. The managers came and introduced themselves before we even saw a car! That is a great experience! More
Everyone was very friendly, not often an attribute for car dealerships. Very impressed with customer service, time to complete service and price. I would recommend to anyone and am confident they would be car dealerships. Very impressed with customer service, time to complete service and price. I would recommend to anyone and am confident they would be as satisfied as I am. More
I am a Chicago Native that resides out of state. I am skeptical about car dealership reviews because they just seem different than those on Amazon or else-where. To let you know that I am from Illinois a skeptical about car dealership reviews because they just seem different than those on Amazon or else-where. To let you know that I am from Illinois and resided in many areas and hopefully this will appeal to a wide range of individuals looking for a great car Dealership. I helped during the tornado that tore down Plainfield high school, while attending, then (College of St. Francis), and for my Southsiders and Westsiders Mendel parties, JW smith and 95 (peanuts, ID Wallet with a phonebook in it). If your are an individual that is respectful, honest and looking for a dealership that will treat you with respect, and not just as a customer, then this is the dealership for you. I purchased a pre-owned vehicle and was flabbergasted by the service, honesty, caring and respectful business practices. I hate to barter and have my time wasted. They put a great foot forward and I only had to write down a price twice (I am very cost conscience). There was a minor issue that I wanted the GM to handle, but I couldn't hang around or drive back-up to have it fixed, I needed it fixed in my home state, and thinking from past experiences, I was ready for the spiel. NOPE - "We will take care of it just let me know and get an estimate". I called on 6/21/2013, to let them know about the estimate and no spiel again. I will be faxing or emailing the quote. I will keep you all abreast of the conclusion but so far it has been a mind altering happy experience. More
I have been searching for a particular used vehicle for I have been searching for a particular used vehicle for about two months now. River View had one close to what I wanted. My wife called and talked to I have been searching for a particular used vehicle for about two months now. River View had one close to what I wanted. My wife called and talked to Nancy about the vehicle, she was very helpful. When we arrived we were shown the vehicle and took it for a test drive. Upon our return we met with John, the owner. I can honestly say that this was one of the best experiences I have ever had at a car dealership. The staff was honest, friendly and a pleasure to deal with. They qouted us a price that was fair, and weren't pushy at all. I whole heartedly can recommend this dealership to anyone. It was a drive from my house, but well worth it. More