River View Ford

Fantastic Team After buying cars for alot of years, I can truly say that Hennessey Ford is the gold standard of dealships. John, JD and Jim always go way above expec After buying cars for alot of years, I can truly say that Hennessey Ford is the gold standard of dealships. John, JD and Jim always go way above expectations and my family will be lifetime customers. More

SERVICE DEPARTMENT We have been going to River View Ford for the last 15 years and would not change them for no one else. They always go above and beyond what is expecte We have been going to River View Ford for the last 15 years and would not change them for no one else. They always go above and beyond what is expected of them. I highly recommend you to stop by and see the sales department and especially the service department for anything your vehicles ever need. Thank you very very much for doing everything that you can to make our vehicles as safe as possible. I would also add one more thing from the moment you walk in you are treated as family and that's what keeps River View Ford the best in the area. You cannot find Anyone like Ryan and Jason in service department they make sure that everything is done correctly and have answered all of your questions that you may have and make sure that you leave with a smile on your face thank you so much again Jason and Ryan for doing everything that you do to keep our family safe. Thank you, Sonia Cobar More

Nice Friendly Staff This place "get's it". They are friendly efficient and effective. Always a great experience. I have used them for all service on my 2011 Fusion that i This place "get's it". They are friendly efficient and effective. Always a great experience. I have used them for all service on my 2011 Fusion that is an Enterprise Lease vehicle and when this Ford is replace with an Escape that vehicle will be served there too! More

Way better than fantastic Wow, I have purchased several vehicles in my lifetime but this experience is head and shoulders above the rest. They worked to get us into the vehicle Wow, I have purchased several vehicles in my lifetime but this experience is head and shoulders above the rest. They worked to get us into the vehicle we wanted even though our credit is less than stellar. The entire staff from the first phone call to the final sale were courteous, kind, and very personable! Never did we feel pressured nor did we have the old 'I'll check with my manager' line. The managers came and introduced themselves before we even saw a car! That is a great experience! More

Everyone was very friendly, not often an attribute for car dealerships. Very impressed with customer service, time to complete service and price. I would recommend to anyone and am confident they would be car dealerships. Very impressed with customer service, time to complete service and price. I would recommend to anyone and am confident they would be as satisfied as I am. More

I am a Chicago Native that resides out of state. I am skeptical about car dealership reviews because they just seem different than those on Amazon or else-where. To let you know that I am from Illinois a skeptical about car dealership reviews because they just seem different than those on Amazon or else-where. To let you know that I am from Illinois and resided in many areas and hopefully this will appeal to a wide range of individuals looking for a great car Dealership. I helped during the tornado that tore down Plainfield high school, while attending, then (College of St. Francis), and for my Southsiders and Westsiders Mendel parties, JW smith and 95 (peanuts, ID Wallet with a phonebook in it). If your are an individual that is respectful, honest and looking for a dealership that will treat you with respect, and not just as a customer, then this is the dealership for you. I purchased a pre-owned vehicle and was flabbergasted by the service, honesty, caring and respectful business practices. I hate to barter and have my time wasted. They put a great foot forward and I only had to write down a price twice (I am very cost conscience). There was a minor issue that I wanted the GM to handle, but I couldn't hang around or drive back-up to have it fixed, I needed it fixed in my home state, and thinking from past experiences, I was ready for the spiel. NOPE - "We will take care of it just let me know and get an estimate". I called on 6/21/2013, to let them know about the estimate and no spiel again. I will be faxing or emailing the quote. I will keep you all abreast of the conclusion but so far it has been a mind altering happy experience. More

I have been searching for a particular used vehicle for I have been searching for a particular used vehicle for about two months now. River View had one close to what I wanted. My wife called and talked to I have been searching for a particular used vehicle for about two months now. River View had one close to what I wanted. My wife called and talked to Nancy about the vehicle, she was very helpful. When we arrived we were shown the vehicle and took it for a test drive. Upon our return we met with John, the owner. I can honestly say that this was one of the best experiences I have ever had at a car dealership. The staff was honest, friendly and a pleasure to deal with. They qouted us a price that was fair, and weren't pushy at all. I whole heartedly can recommend this dealership to anyone. It was a drive from my house, but well worth it. More

I know this might sound like an exaggeration, but I was truly treated like a queen at River View Ford. At the end of the day after negotiations were said and done, they still took the time to show me how truly treated like a queen at River View Ford. At the end of the day after negotiations were said and done, they still took the time to show me how to use the new Microsoft Sync feature in my new Ford Escape Hybrid. I actually had three of these gentlemen in my car hooking up my cell phone blue tooth option. What exceptional service! More

We had a wonderful experience at River View Ford! This is the third Ford Escape we have purchased and we knew what we wanted before we came. Your team made it happen for us! Aldo and Joe were very helpf is the third Ford Escape we have purchased and we knew what we wanted before we came. Your team made it happen for us! Aldo and Joe were very helpful on the sales floor. Joe had been in touch with us several times before we even came in via e-mail keeping us informed of promotions and inventory. Both Joe and Aldo took the time to show us the features on our new truck and even set us up on Sync. Gary was very clear in explaining our financing options and setting us up with a 0% loan. Thanks so much River View Ford! We look forward to seeing your team for the maintenance of our trucks. More

Mr Hennessey has worked hard to build a team that actually puts a customer first. I have purchased multiple vehicles, purchased parts for various reasons and have had my vehicle serviced and have be actually puts a customer first. I have purchased multiple vehicles, purchased parts for various reasons and have had my vehicle serviced and have been impressed by the professional staff at River View. More