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River View Ford
Oswego, IL
161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 161 reviews
July 03, 2018
Great Experience I called the Ford dealer closest to me to perform the recall on my 2007 Shelby GT 500. The service technician who I spoke with insisted I bring the ca I called the Ford dealer closest to me to perform the recall on my 2007 Shelby GT 500. The service technician who I spoke with insisted I bring the car in to have them check to see which air bag to replace. I said this is a Ford recall and I can give you the VIN, but he got belligerent. I decided to call River View Ford and what a positive experience. No hassle. They ordered the part based on the VIN and I made an appt to have the air bag replaced. I was told it would take 1-2 hours and given it is a bit of a drive to River View Ford, I decided to wait. I arrived early. I was treated professionally and friendly and the job was completed in 30 minutes much to my surprise. I know where I am going to go for all future repairs of our 3 Ford products. River View Ford!! More
by 07 Shelby
Employees Worked With
Jason B
June 28, 2018
Great Staff and Experience The staff was very willing to work with me and my schedule. When I arrived, the car I wanted to see was ready and waiting for me. Craig helped me thin The staff was very willing to work with me and my schedule. When I arrived, the car I wanted to see was ready and waiting for me. Craig helped me think through other options, let me test a couple cars, and then, once I made my decision, was quick to work out the math. There was no pressure to make a deal or up sell. Everyone I spoke with seemed fair and upfront about every step of the process. I’ll definitely call Craig next time I’m looking for a car! More
by jmoutria09
Employees Worked With
Craig Holsman
June 25, 2018
Once again happy with my purchase Craig Holsman helped with my purchase. He was attentive, organized, kept me informed and delivered on all counts. Highly recommend buying your next Craig Holsman helped with my purchase. He was attentive, organized, kept me informed and delivered on all counts. Highly recommend buying your next vehicle from Craig. More
by Sandy kg
Employees Worked With
Rich, Craig Holsman
June 24, 2018
new c-mac We went looking for a new Ford C-Max. After reviewing the the vehicle availability we found a few cars online, but they were nowhere close. Because We went looking for a new Ford C-Max. After reviewing the the vehicle availability we found a few cars online, but they were nowhere close. Because we did not contact Ford sooner we were not able to find the color we wanted, but Craig looked over 600 dealers and he was able to find our 2nd choice color and model of choice 300 miles away. He was able to get the car and exchange one on their lot and they did not charge us any transfer cost. I would recommend Riverview Ford and will use them for our next Ford car. More
by FBG
Employees Worked With
Jeannie who worked finance dept. Rich who showed us the features of our new C-Max. , Craig Holsman
June 20, 2018
Best deal and easy Other dealerships claim bo haggle prices, but Riverview Ford will give you the best price from the get go. There is no need to haggle. Other dealerships claim bo haggle prices, but Riverview Ford will give you the best price from the get go. There is no need to haggle. More
by William Greene
Employees Worked With
Craig Holsman
June 18, 2018
Exceptional effort to get us the best deal possible. We were treated with great service and exceptional effort. The dealer looked across several states to find the vehicle we wanted. We have not experien We were treated with great service and exceptional effort. The dealer looked across several states to find the vehicle we wanted. We have not experienced this level of service ever from a dealer. More
by MAC
Employees Worked With
Craig Holsman
June 17, 2018
Amazing Dealership to do business with! This was by far the best car buying experience my husband and I ever had. They made the process painless. This is my forever dealership! This was by far the best car buying experience my husband and I ever had. They made the process painless. This is my forever dealership! More
by Rhondaklecz
Employees Worked With
Rich & Greg, Craig Holsman
June 14, 2018
Gave me exactly what I asked for in a timely manner I had limited time to buy a truck, and went to many different dealers with a specification list. Craig was the ONLY one that responded in a timely fa I had limited time to buy a truck, and went to many different dealers with a specification list. Craig was the ONLY one that responded in a timely fashion, followed up, and went the extra mile to get the truck I needed. More
by Grant.M.
Employees Worked With
Craig Holsman
June 11, 2018
Great Experience I was originally looking for a used low millage car for my son who just graduated high school. We utilized the Costco Car program and met Craig durin I was originally looking for a used low millage car for my son who just graduated high school. We utilized the Costco Car program and met Craig during that process. We visited several different dealerships from Mazda, Chevy, etc... Craig by far was the kindest and easiest to work with. We ended up moving to a brand new Ford Fusion and it was the best decision. The car is great and the experience was awesome for my son getting to go through for his first brand new car. More
by Moloulyne
Employees Worked With
Craig Holsman
June 02, 2018
Outstanding Service Team This service department is heads and tails above the rest. From phone call, to scheduling, drop off, managers communication and fantastic and friendly This service department is heads and tails above the rest. From phone call, to scheduling, drop off, managers communication and fantastic and friendly techs!! Wouldn’t Go Anywhere Else!!! More
by Z28MC
Employees Worked With
Jason, Craig Holsman
