River View Ford
Oswego, IL
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Service for 2013 Ford Focus The reason is because I bought my car over a year ago, I took it in and they diagnosed it and charge me $100.00 just for that, they didn't even want t The reason is because I bought my car over a year ago, I took it in and they diagnosed it and charge me $100.00 just for that, they didn't even want to tell me where the problem was since they were already charging. The warranty did not cover that but anyways they know it's the first and last time I will be there at that dealership. More
Good Service As always I had a great experience at my Ford dealership, from the service department to the quick lane I know I’m getting the best for my truck. As always I had a great experience at my Ford dealership, from the service department to the quick lane I know I’m getting the best for my truck. More
Buying a Work Vehicle Made Easy!!! We were looking to buy a new vehicle for our company. Craig made the process easy. We spoke on the phone, a day later the truck was on his lot and w We were looking to buy a new vehicle for our company. Craig made the process easy. We spoke on the phone, a day later the truck was on his lot and we were in and out of the sales office in under an hour. One of the best car buying experiences I have had to date. More
I was well taken care of by Craig, he communicated thu the e Craig was very good he took me thru the entire process and was very patient with all the questions that I had about the car, purchase costs etc Craig was very good he took me thru the entire process and was very patient with all the questions that I had about the car, purchase costs etc More
Salesman Aldo great management bad I purchased a new ecosport on day 2 of driving the engine locked up and left me stranded on the tollway that was 2 weeks ago I was told ford wanted to I purchased a new ecosport on day 2 of driving the engine locked up and left me stranded on the tollway that was 2 weeks ago I was told ford wanted to rebuild the engine I refused that I'm not buying a new car with a rebuilt engine since then I have been waiting for a motor that was shipped a week ago a couple of states from me and no one from river view ford knows the exact delivery date of this motor I find this very hard to believe I told the manager I should get a new car he looked at me like I had 2 heads don't purchase this car More
Perfect Our search for a 2018 Ford Expedion Max led us to Craig Holsman at Riverview Ford in Oswego and we could not have been more pleased. Our car needed to Our search for a 2018 Ford Expedion Max led us to Craig Holsman at Riverview Ford in Oswego and we could not have been more pleased. Our car needed to be factory ordered and Craig was extremely helpful and courteous every step of the way. I highly recommend Craig and Riverview Ford, they made this purchase an easy and pleasurable experience! Thank you again! More
Awesome experience I have purchased multiple vehicles from Craig, and he is always straight forward and easy to deal with. This is my 1st purchase from River View, great I have purchased multiple vehicles from Craig, and he is always straight forward and easy to deal with. This is my 1st purchase from River View, great experience. Comfortable setting, no high pressure tactics, just friendly business. Thanks Craig, and Hennessey River View Ford! More
Great Experience I called the Ford dealer closest to me to perform the recall on my 2007 Shelby GT 500. The service technician who I spoke with insisted I bring the ca I called the Ford dealer closest to me to perform the recall on my 2007 Shelby GT 500. The service technician who I spoke with insisted I bring the car in to have them check to see which air bag to replace. I said this is a Ford recall and I can give you the VIN, but he got belligerent. I decided to call River View Ford and what a positive experience. No hassle. They ordered the part based on the VIN and I made an appt to have the air bag replaced. I was told it would take 1-2 hours and given it is a bit of a drive to River View Ford, I decided to wait. I arrived early. I was treated professionally and friendly and the job was completed in 30 minutes much to my surprise. I know where I am going to go for all future repairs of our 3 Ford products. River View Ford!! More
Great Staff and Experience The staff was very willing to work with me and my schedule. When I arrived, the car I wanted to see was ready and waiting for me. Craig helped me thin The staff was very willing to work with me and my schedule. When I arrived, the car I wanted to see was ready and waiting for me. Craig helped me think through other options, let me test a couple cars, and then, once I made my decision, was quick to work out the math. There was no pressure to make a deal or up sell. Everyone I spoke with seemed fair and upfront about every step of the process. I’ll definitely call Craig next time I’m looking for a car! More
Once again happy with my purchase Craig Holsman helped with my purchase. He was attentive, organized, kept me informed and delivered on all counts. Highly recommend buying your next Craig Holsman helped with my purchase. He was attentive, organized, kept me informed and delivered on all counts. Highly recommend buying your next vehicle from Craig. More