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River View Ford

Oswego, IL

4.9
158 Reviews

2200 US Hwy 30

Oswego, IL

60543

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Showing 158 reviews

July 23, 2018

Service for 2013 Ford Focus The reason is because I bought my car over a year ago, I took it in and they diagnosed it and charge me $100.00 just for that, they didn't even want t More

by rubs1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
Aug 06, 2018 -

River View Ford responded

Hello, thank you for taking the time to leave us this detailed feedback. We pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us may have been anything less than satisfactory. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 643-2509 at your earliest convenience to discuss how we can turn this experience into a positive one.

Aug 21, 2018 -

River View Ford responded

We have not heard back from you and we really want you to be happy. Please feel free to contact our Owner John Hennessy or our General Manager Jack Daniels at 630-897-8900.

July 20, 2018

Good Service As always I had a great experience at my Ford dealership, from the service department to the quick lane I know I’m getting the best for my truck. More

by JWH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 06, 2018 -

River View Ford responded

Your comments keep us motivated and working hard for all our guests! At River View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 19, 2018

Buying a Work Vehicle Made Easy!!! We were looking to buy a new vehicle for our company. Craig made the process easy. We spoke on the phone, a day later the truck was on his lot and w More

by JMazz10West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Aug 06, 2018 -

River View Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at River View Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2018

I was well taken care of by Craig, he communicated thu the e Craig was very good he took me thru the entire process and was very patient with all the questions that I had about the car, purchase costs etc More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Aug 06, 2018 -

River View Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at River View Ford! If there is anything else we can do to assist you, please let us know! Take care!

July 09, 2018

Salesman Aldo great management bad I purchased a new ecosport on day 2 of driving the engine locked up and left me stranded on the tollway that was 2 weeks ago I was told ford wanted to More

by Mejorado1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack danials
Aug 06, 2018 -

River View Ford responded

Hello, thank you for taking the time to bring this feedback to our attention. It is discouraging to hear that you may have had anything less than a stellar experience here at River View Ford. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 643-2509 when you have a chance. Thank you, and we look forward to hearing from you.

July 07, 2018

Perfect Our search for a 2018 Ford Expedion Max led us to Craig Holsman at Riverview Ford in Oswego and we could not have been more pleased. Our car needed to More

by William234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
July 07, 2018

Awesome experience I have purchased multiple vehicles from Craig, and he is always straight forward and easy to deal with. This is my 1st purchase from River View, great More

by Mnrchrist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Aug 06, 2018 -

River View Ford responded

Hello, your wonderful feedback and rating mean a lot to us. If there is anything else we can do to assist you, please let us know! Take care!

July 03, 2018

Great Experience I called the Ford dealer closest to me to perform the recall on my 2007 Shelby GT 500. The service technician who I spoke with insisted I bring the ca More

by 07 Shelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason B
June 28, 2018

Great Staff and Experience The staff was very willing to work with me and my schedule. When I arrived, the car I wanted to see was ready and waiting for me. Craig helped me thin More

by jmoutria09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Aug 06, 2018 -

River View Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

June 25, 2018

Once again happy with my purchase Craig Holsman helped with my purchase. He was attentive, organized, kept me informed and delivered on all counts. Highly recommend buying your next More

by Sandy kg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Craig Holsman
Aug 06, 2018 -

River View Ford responded

Sandy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at River View Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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