River View Ford
Oswego, IL
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Warranty repairs & exceptional customer service My Ford transit needed 2 recall repairs along with a sensor issue. My service advisor was Jason. Jason kept me informed regarding parts needed and My Ford transit needed 2 recall repairs along with a sensor issue. My service advisor was Jason. Jason kept me informed regarding parts needed and time frame to repair. I fully expected to lose the vehicle for a week Jason secured the parts and had my vehicle back to me in 3 days. Exceptional customer service. More
Excellent service! Purchased my brand new F-150 from them. Craig and Rich are top notch! Extremely satisfied with them and a whole painless buying process. Would buy fro Purchased my brand new F-150 from them. Craig and Rich are top notch! Extremely satisfied with them and a whole painless buying process. Would buy from them again. More
Amazing service! Working with River View Ford was fun and easy! They allowed us to have an "extended" test drive to ensure that we liked our Expedition Max, that it w Working with River View Ford was fun and easy! They allowed us to have an "extended" test drive to ensure that we liked our Expedition Max, that it would fit in our garage, and that it was the right car for us. The car we test drove didn't have everything we were looking for, so even as it sat in our garage, they continued looking for that perfect combination of color and options. They brought in an Expedition from an out-of-state dealership to meet our requirements, and then the purchase process was quick and easy. We'll be returning to River View for our future Ford purchases! More
Service for 2013 Ford Focus The reason is because I bought my car over a year ago, I took it in and they diagnosed it and charge me $100.00 just for that, they didn't even want t The reason is because I bought my car over a year ago, I took it in and they diagnosed it and charge me $100.00 just for that, they didn't even want to tell me where the problem was since they were already charging. The warranty did not cover that but anyways they know it's the first and last time I will be there at that dealership. More
Good Service As always I had a great experience at my Ford dealership, from the service department to the quick lane I know I’m getting the best for my truck. As always I had a great experience at my Ford dealership, from the service department to the quick lane I know I’m getting the best for my truck. More
Buying a Work Vehicle Made Easy!!! We were looking to buy a new vehicle for our company. Craig made the process easy. We spoke on the phone, a day later the truck was on his lot and w We were looking to buy a new vehicle for our company. Craig made the process easy. We spoke on the phone, a day later the truck was on his lot and we were in and out of the sales office in under an hour. One of the best car buying experiences I have had to date. More
I was well taken care of by Craig, he communicated thu the e Craig was very good he took me thru the entire process and was very patient with all the questions that I had about the car, purchase costs etc Craig was very good he took me thru the entire process and was very patient with all the questions that I had about the car, purchase costs etc More
Salesman Aldo great management bad I purchased a new ecosport on day 2 of driving the engine locked up and left me stranded on the tollway that was 2 weeks ago I was told ford wanted to I purchased a new ecosport on day 2 of driving the engine locked up and left me stranded on the tollway that was 2 weeks ago I was told ford wanted to rebuild the engine I refused that I'm not buying a new car with a rebuilt engine since then I have been waiting for a motor that was shipped a week ago a couple of states from me and no one from river view ford knows the exact delivery date of this motor I find this very hard to believe I told the manager I should get a new car he looked at me like I had 2 heads don't purchase this car More
Awesome experience I have purchased multiple vehicles from Craig, and he is always straight forward and easy to deal with. This is my 1st purchase from River View, great I have purchased multiple vehicles from Craig, and he is always straight forward and easy to deal with. This is my 1st purchase from River View, great experience. Comfortable setting, no high pressure tactics, just friendly business. Thanks Craig, and Hennessey River View Ford! More
Perfect Our search for a 2018 Ford Expedion Max led us to Craig Holsman at Riverview Ford in Oswego and we could not have been more pleased. Our car needed to Our search for a 2018 Ford Expedion Max led us to Craig Holsman at Riverview Ford in Oswego and we could not have been more pleased. Our car needed to be factory ordered and Craig was extremely helpful and courteous every step of the way. I highly recommend Craig and Riverview Ford, they made this purchase an easy and pleasurable experience! Thank you again! More