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River View Ford

Oswego, IL

4.9
166 Reviews

2200 US Hwy 30

Oswego, IL

60543

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Showing 166 reviews

January 03, 2019

Service is Excellent The service team there at River View Ford always lives up to what they said they say they are going to do and the service manager, Jim Rodda, clearly More

by Michael T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Rodda
Jan 09, 2019 -

River View Ford responded

Michael, reviews like yours provide encouraging feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 09, 2019 -

River View Ford responded

We agree with you that Jim Rodda is the best. We are confident that Jim and his team will always provide excellent service to you for all of your automobile needs.

January 03, 2019

Giving me the best “50th” birthday present ever! I am so happy with the offer that the dealership offered me. It was too good to be true! Thank you for my dream car. More

by Kermit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo, Edie Hebert
Jan 09, 2019 -

River View Ford responded

CONGRATULATIONS AND HAPPY 50TH BIRTHDAY from your River View Ford family. We are so happy that you are happy with your car! We will be here for all of your service needs in the future! Safe travels!

October 24, 2018

No pressure sales I wanted a truck for a special purpose, so it had to be built/ ordered. Craig took the time to work with me over several visits and calls and we put t More

by Kevin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Craig Holsman
Nov 14, 2018 -

River View Ford responded

Thank you, Kevin, for providing us with feedback about your purchase. We are so happy to hear that Craig and our River View team made the experience so great. We promise to always deliver 5 star service to you every time you choose River View as your dealer for sales and service! Happy Holidays!

October 15, 2018

Great experience! I worked with Craig Holsman and Pattie for the lease of my new Expedition. The process was smooth and absolutely pain free! Craig was very responsive More

by Zippydoodah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pattie, Craig Holsman
Oct 17, 2018 -

River View Ford responded

We really appreciate you taking the time to review your experience with River View, and in particular, Craig and Pattie! We agree with you that they are awesome! We are happy to hear that you that your will continue to be a part of our River View Ford family when your lease is up. If you ever need anything before then, please give Craig a call and he will definitely help you out! Happy and safe travels!

September 19, 2018

Excellent Customer Service Craig Holsman went above our expectations in providing us with the best vehicle for our company's needs. We have purchased many vehicles before, but More

by Katrina B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Oct 16, 2018 -

River View Ford responded

Katrina, we are so happy to hear that your buying experience was wonderful. We know that Craig and the rest of our team will always be here for you with all of your vehicle needs in the future! Thank you for your continued business.

September 18, 2018

I keep going back I've been doing business with River View (River Oaks) Ford since the mid 80's. Although I live in Indiana, when my car needed service they arranged to More

by Terry S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike G.,Tom J.,John H.
Oct 16, 2018 -

River View Ford responded

Terry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Oct 16, 2018 -

River View Ford responded

Terry, thank you for being a part of our River View family for all of these years. We appreciate your business and friendship and promise to always deliver 5 star service to you! We will have to talk to John Hennessy about the buy 10 get 1 free deal! Ha! Ha!

September 12, 2018

Do yourself a favor and go see Craig Holsman If you are in the market for a Ford do yourself a favor and go see Craig Holsman. Hands down the easiest purchase I've ever made at a car dealership. More

by Ron Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Sep 20, 2018 -

River View Ford responded

Hi Ron, Thank you for writing this great review and for letting us know about your experience with River View and Craig! We agree with you that he is the best! Thank you for your business and welcome to the River View Ford family! We are confident that Craig will always be there for you with any of your concerns or needs in the future!

August 21, 2018

Responsive and excellent service from beginning to end! I contacted Craig via text and within a week was driving my new car home! Craig wasn't able to be at the dealership when I picked up the car, so Rich More

by junie221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Voight, Craig Holsman
Aug 22, 2018 -

River View Ford responded

Thank you so much for your kind words. It is greatly appreciated! We strive to be quick and efficient for wonderful people like yourself. We wish you Happy & Safe Motoring and we will always be here for you.

August 20, 2018

Service Department that cares about their customers Jim the Manager in the Service Department and his team of caring and hardworking employees get you in and out quickly and professionally. Jim takes th More

by aaahjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Daniels and Jim (Service Manager)
Aug 22, 2018 -

River View Ford responded

Thank you so much for taking the time to review us. We appreciate you so much! Your loyalty is why we are here. Your generosity of goodwill is what makes our day and we look forward to continuing to serve you.

Aug 24, 2018 -

River View Ford responded

Thank you for sharing your experience with us! We are so happy to hear that our team has and continues to deliver 5 star service to you! We promise to continue to provide excellent customer service to you ALWAYS! Thank you for your business!

August 18, 2018

Best car buying experience I have ever had! This was by far the best experience I’ve ever had buying a vehicle. I was recommended them and have no regrets. I live an hour away and it was so wo More

by Happy car owners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Julian, John Hennessy
Aug 24, 2018 -

River View Ford responded

Thank you for sharing your experience with us. We really appreciate you driving an hour to buy your vehicle when we know you could purchase a car right in your neighborhood. We promise to always make the trip out worth it! Thank you for your business. Welcome to the River View Ford family!

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