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Rivard Royall GMC

Memphis, TN

4.7
180 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 180 reviews

July 21, 2026

Exceptional dealership and staff They listen to my needs got me exactly what I wanted for the price. I wanted to pay exceptional job. More

by LOVETOCRAB
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarvis Harden
Jul 22, 2026 -

Rivard Royall GMC responded

Thanks for sharing how the visit went! Hearing that your time at Rivard-Royall GMC was nothing short of exceptional is fantastic news. Delivering seamless service and the right options for every customer is always the goal, and knowing that standard was met means the world. Hope to see you again soon! Sincerely The Team at Rivard-Royall GMC

July 19, 2026

Yes Very good knowledgeable, good information, Help me out a lot, pay attention to what I ask about More

by robertpoole1662
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 20, 2026 -

Rivard Royall GMC responded

Thank you for your feedback, Robert! We’re glad to hear that you found our team knowledgeable and attentive to your needs. At Rivard-Royall GMC, we strive to provide the best service possible. We appreciate your support and hope to assist you again soon! Sincerely The Team at Rivard-Royall GMC

July 18, 2026

Everyone was great. Thanks Service was excellent, on time with repair, customer service was outstanding. More

by ARTHURFAULKNER86
Recommend Dealer
Yes
Employees Worked With
Adam and Charle Oliver
Jul 19, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review, Arthur! We're pleased to hear that you had a great experience with Rivard-Royall GMC and that our team's service and customer care met your expectations. We appreciate your kind words and hope to see you again soon! The Team at Rivard-Royall GMC

July 18, 2026

Always excellent service. Fast and friendly Always excellent service. Fast and friendly service. I always enjoy a cup of coffee or tea in the comfortable waiting room More

by MONKEYNURSE2005
Recommend Dealer
Yes
Jul 18, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent and friendly service at Rivard-Royall GMC. We're glad you enjoy our comfortable waiting room and the refreshments we offer. Our team looks forward to welcoming you back on your next visit! The Team at Rivard-Royall GMC

July 13, 2026

Service does not communicate well. I know I have a history with them but its been less than desirable to say the least. Having to constantly call for updates after being told that they More

by TATTON.HAMMONTREE
Recommend Dealer
No
Employees Worked With
eric
Jul 14, 2026 -

Rivard Royall GMC responded

Thank you for sharing your feedback. We understand that you've had a frustrating experience with our communication at Rivard-Royall GMC, and we appreciate your honesty. Your concerns are important to us, and we encourage you to reach out directly so we can discuss them and improve moving forward. We aim to provide better service for all our customers, and your insights will help us achieve that. The Team at Rivard-Royall GMC

July 07, 2026

My sales lady was great. She. Was very know about the vehicles that was on the lot. She took the time to let us look at many different trucks. I would recommend her to my fri More

by kmphogs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our sales team at Rivard-Royall GMC. It's fantastic to know that our representative provided you with knowledgeable assistance and took the time to showcase various trucks. We appreciate your recommendation and look forward to assisting you and your friends in the future! The Team at Rivard-Royall GMC

July 03, 2026

Customer service was top tier! The salesperson was thorough, professional and communicative. The financing process was seamless & stress-free. I recommend this dealership to anyone More

by Patrice Williams-Wooten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Channing
Jul 04, 2026 -

Rivard Royall GMC responded

Thank you, Patrice! We truly appreciate your kind words about your experience with us at Rivard Royall GMC. It’s fantastic to hear that our staff provided you with top-tier service and a seamless financing process. Your recommendation means a lot to us! Our team looks forward to seeing you again for your next vehicle purchase. Sincerely The Team at Rivard-Royall GMC

July 01, 2026

Everyone was welcoming. My dealer was very patient and helpful. He really didn't mind going the extra mile.I felt comfortable and he explained everything in terms I could und More

by GLENDAJONES257
Recommend Dealer
Yes
Employees Worked With
Jarvis
Jul 02, 2026 -

Rivard Royall GMC responded

Thank you for your feedback, Glenda! We truly appreciate your kind words and are excited to hear that you had such a positive experience at Rivard-Royall GMC. Our team is dedicated to providing excellent service, and it’s wonderful to know that your dealer made you feel comfortable and took the time to explain everything. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

June 29, 2026

I had a great experience working with Jamie Diltz at Rivard-Royall GMC. I was shopping for a very specific vehicle, and Jamie was patient, responsive, and helpful throughout the search. Once I landed on More

by DLP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a great experience with Jamie Diltz at Rivard-Royall GMC. It’s fantastic to know that he was able to assist you patiently and transparently in your search for the perfect truck. We always strive to provide a supportive atmosphere for our customers, and Jamie truly embodies that spirit. We appreciate your recommendation and look forward to welcoming you back for your next vehicle needs! The Team at Rivard-Royall GMC

June 27, 2026

Great service all the way around. Very informative and helpful. Hassle free. Great experience with sales and finance! More

by andy@fbcnesbit.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wells
Jun 28, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review, Andy! We’re thrilled to hear that you had a great experience with our sales and finance teams at Rivard Royall GMC. We strive to provide informative and hassle-free service to all our customers. We appreciate your feedback and look forward to seeing you again soon! The Team at Rivard-Royall GMC

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