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9 Reviews of Rio Vista Chevrolet - Service Center
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October 07, 2024
As a life long resident of the SY valley I expected better service. I purchased a 2017 Chevy Tahoe as is. Having never purchased a vehicle from Rio Vista, I expected better. My brakes failed while better service. I purchased a 2017 Chevy Tahoe as is. Having never purchased a vehicle from Rio Vista, I expected better. My brakes failed while my DAUGHTER was driving My transmission failed at 70,000 miles and I had to tow it back from Nevada to California. I have had to replace the number 7 spark Plug 3 TIMES!!! And now the lifters are failing! As this was my first time buying anything from Rio Vista I thought the service department would at least wash my car while it was there for 3 days After PAYING $209.00 to have a diagnostic run on it they offered to tear it apart for $1,400.00 and my help with part of it. I have reached my limit with this vehicle We have been Chevy people for 50 years, this is unacceptable! If you would have the courtesy to contact me regarding this vehicle, and suggest a way to get my vehicle running again I would appreciate it. Thank you Diana burt More
by Dissapointed
Employees Worked With
September 11, 2024
Dave & Justin in the Service Department are great. My issue is that I feel that I am paying 25-35% more than I should for repair work. The dealership makes money on their parts, their fee for diagno My issue is that I feel that I am paying 25-35% more than I should for repair work. The dealership makes money on their parts, their fee for diagnostics, and on the mechanic's labor. The fact that they charge by the book rate instead of actual time is a ripoff to the customer. Going forward it has become clear to me that I should seek outside dealership repairs by non-affiliated, but qualified mechanics. Additionally, a Service rate of $199/hour is just insane. More
by dclay
August 25, 2024
I have purchased 3 vehicles here and had 2 others serviced. This is the hometown place to go and I have been for 25 years+ serviced. This is the hometown place to go and I have been for 25 years+ More
by cjackson
Employees Worked With
December 15, 2023
Everything appeared really clean and neat! Marcia was very accommodating and very nice and knowledgeable about what any question that we had and we will refer her to anyone that we know for a Marcia was very accommodating and very nice and knowledgeable about what any question that we had and we will refer her to anyone that we know for a car. Thank you, James and Daphne More
by chaffindaphne03
March 07, 2020
Amazing dealership to work with. Honest and helpful people. Loyal Sweet hardworking and they take care of there customers. They will help you in anyway they can people. Loyal Sweet hardworking and they take care of there customers. They will help you in anyway they can More
by Amthomas004
September 06, 2019
Great service Took my car in and they fixed it in a timely manner and save me money they went out of their way to help me Took my car in and they fixed it in a timely manner and save me money they went out of their way to help me More
by Les
Employees Worked With
May 14, 2019
Amazing Service Department! I was visiting the area when my vehicle sustained some pretty severe damage to the front bumper and engine compartment. I had a hard date on which I I was visiting the area when my vehicle sustained some pretty severe damage to the front bumper and engine compartment. I had a hard date on which I had to depart the area (about 4 days). Rio Vista completed ALL of the required repairs and got me on the road home. Not only was I impressed but everyone who saw the truck and saw it repaired was amazed it was done so quickly and flawlessly. Thank you so much for the excellent service on my vehicle. More
by MR
Employees Worked With
June 17, 2015
Exceptional Customer Service and Integrity Rio Vista Chevrolet's Service Department (Dave specifically), has disproven my skeptical opinion of car dealerships and the degree to which they are w Rio Vista Chevrolet's Service Department (Dave specifically), has disproven my skeptical opinion of car dealerships and the degree to which they are willing to stand behind the products they sell. The levels of integrity and customer service I experienced during my very recent visits to them have earned them a lifetime advocate for both sales and customer service, and I attribute that directly to my experience with service Manager, Dave Bouslaugh. More
by lfdcaptain
Employees Worked With
David Bouslaugh
