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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,153 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,153 Reviews of Rick McGill's Airport Toyota

June 06, 2025

quick thorough and a pleasant experience told me all i needed to know without upcharge pushing More

by jackb4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember
June 05, 2025

Typical wait time and service nothing different than what is expected for the service that was performed More

by cbaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
June 05, 2025

Had a great experience getting my new Toyota. The service was excellent, and they gave us great attention More

by Sergio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lapin
May 29, 2025

Everyone in the service department very helpful. They ound the problem with my Lexus very quickly, fixed the problem and brought the car back to me as I could nit retrieve it. Everyone was so court More

by Jeanne.west-freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately cannot recall their names, but I talked with at least 2 people. They were kind enough to drive my car back to my house because I couldn’t come and get it,
May 27, 2025

Tami Chaney is an excellent service advisor. She is thorough, knowledgeable and a joy to work with. Excellent customer service. Chris Adams Toyota Customer More

by adamsch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Chaney
May 27, 2025

Robin is our go to service rep. Exceptional help..if she's ever gone so would we More

by craigjanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
May 12, 2025

Airport Toyota was able to get us a Rav4 plug in, which no other dealer we spoke to seemed interested in trying to get for us, in less than 60 days. Our sales rep Hanna was better than excellent, keeping u More

by Ravi
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hanna
April 30, 2025

Very good service. Done in a timely manner. Enjoyed working with Aaron Walker. Made me feel comfortable buying my first car on my own. More

by rbgay4350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Walker
April 29, 2025

I recently took my car in to fix the front brakes and radiator. I am pleased with the work on my 2011 Toyota Yaris. When calling for an appointment to fix something specific, I would advise asking if the More

by atn082268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary (service manager)
April 27, 2025

Always great customer service. They keep my car in peak condition. I look forward to continuing to rely on them for years to come. More

by eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure, my husband dropped the car off
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