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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

February 19, 2025

I like the friendly service staff and the constant updates on the status of my service with a the video review. Also online scheduling and not a long wait. More

by xlucim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami
February 18, 2025

Everyone was very courteous and professional and very efficient. I always look forward to bringing my car in. Very nice atmosphere. More

by Egriffin3836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name, but she was absolutely very pleasant and very efficient and yes, she told me her name. I am just not very good at keeping names
February 15, 2025

Good service is important to me. Service was good. They were through. It was a good experience More

by gignacj65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
February 12, 2025

Haley intake for service department received my car when it was towed on the weekend. She explained that they didn’t have the technicians to take care of the fix. However they did an inspection and figured More

by Hope102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley,Robin
February 11, 2025

I came in to have my oil changed. I had my 4 year old son waiting with me. After seeing our customer service rep walk some paperwork into the cashier's area, I thought that my truck m More

by cbinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure, my name is William Binder
February 06, 2025

Great deal on service. Robin was pleasant and professional. She had suggestions on services but didn’t apply undue pressure. More

by Monte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
January 31, 2025

Friendly and knowledgeable sales staff. Not a high pressure car shopping environment. Very nice facility. More

by Thurm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Goss
January 25, 2025

Mr. McKinney walked me around vehicle and explained what would be done for the recall and asked if I wanted a multi-point inspection. More

by rtmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew McKinney
January 10, 2025

very helpful and explained everything needing service on my RAV4. also, discussed future brake repairs so I understand what needs repairs in the future. More

by janet.b.ross2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tami
January 04, 2025

Matt great to work with. Detail oriented and answered all my questions. Service video sent to me was helpful. More

by DrJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt