
Rick McGill's Airport Toyota
Alcoa, TN
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1,146 Reviews of Rick McGill's Airport Toyota
Service writer - Robbyn is awesome!!! Every time we go to had our maintenance done, Robbyn is so very friendly and she always keeps us updated as to what is taking place. I would come bac Every time we go to had our maintenance done, Robbyn is so very friendly and she always keeps us updated as to what is taking place. I would come back here just because of her. More
Friendly and fast service. 18 month service appt. Greeted and explained the service. Very pleased. Dealership waiting area clean. Service completed in a timely manner. I am hap 18 month service appt. Greeted and explained the service. Very pleased. Dealership waiting area clean. Service completed in a timely manner. I am happy with the service dept. More
So pleased with cost and wait time. I was very Very satisfied with Robin, the wait time and the bill. First time useing your. Service department for my 2004 Lexus. Thank you. I was very Very satisfied with Robin, the wait time and the bill. First time useing your. Service department for my 2004 Lexus. Thank you. More
Top of the line service I arrived early, my coupon was accepted, and oil change and tire rotation were completed without flaw. Robin was extremely polite and professional fr I arrived early, my coupon was accepted, and oil change and tire rotation were completed without flaw. Robin was extremely polite and professional from check in through completion. More
Fixed the Check Engine light for free My Check Engine light had come on. I needed an oil change anyway so I asked if you would find the problem with the "Check Engine" also. It turned out My Check Engine light had come on. I needed an oil change anyway so I asked if you would find the problem with the "Check Engine" also. It turned out to be a "too full of gasoline" problem. That was probably caused by getting gasoline that was very cold and then with little used in driving from the station, I put my car in a warm garage where the gasoline heated up and expanded with little room for it to expand, causing the light to come on. Your mechanic cleared the light and the explanation appears to have been true since the light has not come back on. He also checked everything else, tires, fluids, ... everything. Only charged for the oil!!!! No labor for all that! Thanks, Toyota!! More
Routine maintenance Price was very fair. Appears all aspects of 60000 visit were accomplished. Small but adequate waiting area. I don't know if this is common, but imm Price was very fair. Appears all aspects of 60000 visit were accomplished. Small but adequate waiting area. I don't know if this is common, but immediately after visit, I received a text saying my car was in high demand for resale. I declined. More
Excellent Service She took care of all my needs and went out of her way to make sure everything was correct and fixed. I would definitively recommend the Service Depar She took care of all my needs and went out of her way to make sure everything was correct and fixed. I would definitively recommend the Service Department. More
Great service I came in for a car checkup. Service was timely and knowledgeable staff. Great job! Price was what I had expected. I was told what my future needs I came in for a car checkup. Service was timely and knowledgeable staff. Great job! Price was what I had expected. I was told what my future needs were for my car. More
Great salesmanship Very attentive and knowledgeable staff. Very patient as we worked through our vehicle needs. Helped us find what we were looking for. Jeremy was great Very attentive and knowledgeable staff. Very patient as we worked through our vehicle needs. Helped us find what we were looking for. Jeremy was great to work with. No pressure just good service More
Oil change In and out with no problems.. Cost as expected,,,no surprises. This summarizes my experience with the service department at Rick McGill’s Airport Toyo In and out with no problems.. Cost as expected,,,no surprises. This summarizes my experience with the service department at Rick McGill’s Airport Toyota. More