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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,584 Reviews of Rick Case Hyundai Plantation
November 17, 2021
I have not had one good experience only when I purchase the car. Every time I have to take the car there I always have a bad experience. Today I had an appt at 8:00 and I asked Jimmy how long would it ta the car. Every time I have to take the car there I always have a bad experience. Today I had an appt at 8:00 and I asked Jimmy how long would it take and he said about 3 hours. I did mentioned to Jimmy that I might go home but I did not. I stay in the dealer. He saw me a lot of time yet he never mentioned that he moved my car for 2:00 pm. Now why would he put my car for 2:00 pm when I had an appt at 8:00. I wasted my whole morning their and my car at 12:00 had not been touched. I had to leave since I had to be at work at 1:00. Jimmy did not offer any solution, he said so are you taking the car and making another appt or are you going to wait. Really I had to leave since I had to go to work. No customer service what so ever. He should had told me that he moved my car for 2:00 he saw me sitting there and did not ever tellme that he moved my car for 2:00. My car was never touched today More
by Migdalia
Employees Worked With
Jimmy Richardson no star horrible did not give me solution, maybe offer a loaner so I can have my car fix and return it after work. Now my engine light is still on, Ernest Bynes
November 17, 2021
Really nice experience from the first contact all the way through driving away in out brand new car! Jordan was very nice and helpful in advising me of inventory. James Lazaneo was a top notch salesman. Very through driving away in out brand new car! Jordan was very nice and helpful in advising me of inventory. James Lazaneo was a top notch salesman. Very thorough and knowledgeable. A real pleasure to do business with Rick Case Hyundai. Great dealership! Looking forward to doing continued business with them . More
by Very satisfied customer!
Employees Worked With
James Lazaneo
November 15, 2021
They raiise the price from the msrp from $32235 to $35245…without explanation… They added some packages to the deal, that I have said NO…I said NO to gap insurance…but they added anyway…and then…I we $35245…without explanation… They added some packages to the deal, that I have said NO…I said NO to gap insurance…but they added anyway…and then…I went next day with my son…to pay for the gap insurance and I paid $1060 for it…They added up that quantity as a down payment but the monthly amount, didn’t change…and they never gave me the copies of the contract so I could see that , he already had added the gap insurance…Also…the financial officer…he says, he gave me a key with the info…but…he never did…plus even if he did gave it to me…which he didn’t…i didn’t have a computer to see the charges…!!! More
by Ernesto Ortiz
Employees Worked With
James L (Sales)…..Mauricio ( James’s Boss), Jean Jaques
November 09, 2021
Love the service that I received today it’s Everything Love the service that I received today it’s Everything was professional perfect and on time I did not have to wait there all day I love it Love the service that I received today it’s Everything was professional perfect and on time I did not have to wait there all day I love it More
by Mattie Stubbs.ms
Employees Worked With
Anwar Taylor, Omar Hajira
November 08, 2021
Even though vehicles are in short supply because of the pandemic, Rick Case Hyundai in Plantation found a way for us to test drive our vehicle of choice and find one scheduled for delivery that met our exa pandemic, Rick Case Hyundai in Plantation found a way for us to test drive our vehicle of choice and find one scheduled for delivery that met our exact specifications. Thanks especially to Ankhur, Kyle, and Mike in finance for delivering an exceptional and seamless experience start to finish. I highly recommend Rick Case Hyundai in Plantation. More
by Cheryl S
Employees Worked With
Kyle and Ankur
