Rick Case Hyundai Plantation

2 things either they take on too much work or their really slow 3 hours to change oil and rotate tires really slow 3 hours to change oil and rotate tires More

The dealership was clean organized and everything was laid out in a professional manner and courteous laid out in a professional manner and courteous More

Patrick is wonderful to work with! He explained all of the features in the car and made sure I was taken care of. Great and honest dealership ! the features in the car and made sure I was taken care of. Great and honest dealership ! More

Service department advisor was terribleNo communication what was happening on car He did NOT return phone calls Only good thing about the whole situation was the mechanic that did actual work on my car T what was happening on car He did NOT return phone calls Only good thing about the whole situation was the mechanic that did actual work on my car Took a month to get rental car for a engine replacement on 2020 car!!!! More

Made an appointment to have a recalled part replaced a month ago. Brought car over for appointment, had wife take off early from work to pick me up. Returned next, via ride from friend. Was told that dea month ago. Brought car over for appointment, had wife take off early from work to pick me up. Returned next, via ride from friend. Was told that dealership didn’t have the one part needed. Would have been nice to be rescheduled before having to go back and forth for no reason. More

I made a Hyundai lease in this store at the beginning of last year and I was attended by the sales person Jack Gonzalez and the financial guy the Mauricio Navarro and I left my old leased car at the dealers last year and I was attended by the sales person Jack Gonzalez and the financial guy the Mauricio Navarro and I left my old leased car at the dealership the same day because in my negotiation was it included but my surprise a couple months later was that my pending payments with my old card wasn't included because I received a notification from my old lease company that it was due and pending. I return to this Hyundai dealer and the answers were first evading their responsibilities and the seller said that the financier should have done it and the financier said that it belonged to the seller. After speaking with the sales manager, the response was worse and more rude, even tearing up the paper where the seller had written down the delivery of my previous car at the beginning of the business was included. I tried to contact supposedly the Rick Case headquarter and was mission impossible and none a really costumer service to route my claim... some sales guys from Rick Case Hyundai in Davie told me that they have heard bad experiences of other costumers of that dealership and their are not the same really company from Rick Case, so I lost my money....so be caution and never do business with this dealership they are a cheating sellers and just do tricks to get your money and find another Hyundai dealer..Stay away of this dealership and their sales team. More

They were very nice and really worked with me on my strict budget I had. The car I got is absolutely stunning! strict budget I had. The car I got is absolutely stunning! More

Very good service and I would always continue to service my vehicle with Rick Case my vehicle with Rick Case More

The communication was great as my car was getting fixed and we were awaiting for the part to be delivered for over a month. Robert Labelle kept in touch with me daily to let me know the progress. I was so and we were awaiting for the part to be delivered for over a month. Robert Labelle kept in touch with me daily to let me know the progress. I was so impressed with the follow through and professionalism. Would highly recommend this dealership for sure! More