Rick Case Hyundai Plantation

Very organized,the sale person very good and very Knowledgeable , thanks to Jovica , I Definitely recommend ricks to my friends. Knowledgeable , thanks to Jovica , I Definitely recommend ricks to my friends. More

They are very profesional. I recommend Nestor Chirino, the salesman who assisted us during the purchase process, his excellence, his kindness and, above all, his work together so that we were satisfied wi the salesman who assisted us during the purchase process, his excellence, his kindness and, above all, his work together so that we were satisfied with exactly what we wanted in terms of the car and the financing. They work as a team and together they made the process quick and possible. Thank you . We are satisfied with the service received. Blessings. More

I was super please the way that the Mr. Tom Owen took I was super please the way that the Mr. Tom Owen took care of me he is really amazing I am very please with him thank you I was super please the way that the Mr. Tom Owen took care of me he is really amazing I am very please with him thank you More

2 things either they take on too much work or their really slow 3 hours to change oil and rotate tires really slow 3 hours to change oil and rotate tires More

The dealership was clean organized and everything was laid out in a professional manner and courteous laid out in a professional manner and courteous More

Patrick is wonderful to work with! He explained all of the features in the car and made sure I was taken care of. Great and honest dealership ! the features in the car and made sure I was taken care of. Great and honest dealership ! More

Service department advisor was terribleNo communication what was happening on car He did NOT return phone calls Only good thing about the whole situation was the mechanic that did actual work on my car T what was happening on car He did NOT return phone calls Only good thing about the whole situation was the mechanic that did actual work on my car Took a month to get rental car for a engine replacement on 2020 car!!!! More

Made an appointment to have a recalled part replaced a month ago. Brought car over for appointment, had wife take off early from work to pick me up. Returned next, via ride from friend. Was told that dea month ago. Brought car over for appointment, had wife take off early from work to pick me up. Returned next, via ride from friend. Was told that dealership didn’t have the one part needed. Would have been nice to be rescheduled before having to go back and forth for no reason. More

I made a Hyundai lease in this store at the beginning of last year and I was attended by the sales person Jack Gonzalez and the financial guy the Mauricio Navarro and I left my old leased car at the dealers last year and I was attended by the sales person Jack Gonzalez and the financial guy the Mauricio Navarro and I left my old leased car at the dealership the same day because in my negotiation was it included but my surprise a couple months later was that my pending payments with my old card wasn't included because I received a notification from my old lease company that it was due and pending. I return to this Hyundai dealer and the answers were first evading their responsibilities and the seller said that the financier should have done it and the financier said that it belonged to the seller. After speaking with the sales manager, the response was worse and more rude, even tearing up the paper where the seller had written down the delivery of my previous car at the beginning of the business was included. I tried to contact supposedly the Rick Case headquarter and was mission impossible and none a really costumer service to route my claim... some sales guys from Rick Case Hyundai in Davie told me that they have heard bad experiences of other costumers of that dealership and their are not the same really company from Rick Case, so I lost my money....so be caution and never do business with this dealership they are a cheating sellers and just do tricks to get your money and find another Hyundai dealer..Stay away of this dealership and their sales team. More

They were very nice and really worked with me on my strict budget I had. The car I got is absolutely stunning! strict budget I had. The car I got is absolutely stunning! More