Rick Case Hyundai Plantation

I think the employees were very professional and understood perfectly the client's need, they had a pretty good technical understanding about hyundai and their competitors understood perfectly the client's need, they had a pretty good technical understanding about hyundai and their competitors More

Had an over excellent experience. The staff member was very knowledgeable and very helpful. He was also very patient with both my wife and i. very knowledgeable and very helpful. He was also very patient with both my wife and i. More

I WAS HELPING MY NEIGHBOR LOOK FOR A NEW CAR, HE ASKED ME WHAT I WOULD BUY IF I WAS GOING TO BUY ONE ....I TOLD HIM I WOULD BUY A HYUNDAI SO I CALLED THE DEALERSHIP. THE PHONE WAS ANSWERED BY A SALESMAN. HI WHAT I WOULD BUY IF I WAS GOING TO BUY ONE ....I TOLD HIM I WOULD BUY A HYUNDAI SO I CALLED THE DEALERSHIP. THE PHONE WAS ANSWERED BY A SALESMAN. HIS NAME WAS CHRIS. HE GAVE ME THE INFORMATION I WANTED I ASK IF HE WANTED ME TO ASK FOR HIM ......HE SAID THAT WOULD BE NICE BUT THERE WAS OTHER GOOD SALESMEN THERE. THAT UNSELFISH ANSWER MADE ME FEEL GOOD AS I KNOW THEY ARE ON COMMISSION. I SAID WE'LL BE DOWN. WHEN I GOT THERE I ASKED FOR HIM (CHRIS).....I'M SURE GLAD I DID AS HE PUT NO PRESSURE ON MY NEIGHBOR. HE BOUGHT A NEW CAR, THEN THE CHRIS ASKED ME IF I WERE INTERESTED IN LOOKING AT A SONATA. I DRIVE A ROLLS ROYCE. HE TOOK ME FOR A RIDE THEN HE ASKED ME TO DRIVE. I WAS SO SURPRISED HOW GOOD IT DROVE, I BOUGHT IT......WHEN I PICKED UP THE CAR HE HAD DONE EVERYTHING I WANTED AND SOME EXTRA. WHEN I GOT HOME HE HAD SHOWN ME SEVERAL OF THE GENESIS SPORTS MODELS AS I ALSO HAVE AN SL500 MERCEDES BENZ FOR MY 2ND CAR. I DROVE THE GENESIS AND LIKED THE WAY IT DROVE AND THE EQUIPMENT,SO I PURCHASED IT. I STILL WAS NOT PRESSURED FROM THE SALESMAN (CHRIS) JUST FRIENDLINESS......BOTH CARS WERE BOUGHT AT THE PRICE I OFFERED. THEY TINTED THE WINDOWS AND DID AN EXCELLENT JOB......ALSO GAVE ME A CARD TO GET MY CARS WASHED AT ANY DEALERSHIP MR.CASE OWNED.IT ALSO CAME WITH THE 5YR ROAD ASSISSTANTCE, THAT WAS THE ICING ON THE CAKE. BOTH CARS WERE FILLED WITH GAS. HE ALSO EXPLAINED ALL THE FEATURES EACH CAR HAD AND HOW THEY WORKED.HE NEVER MADE ME FEEL AS IF I WAS TAKING UP HIS TIME......WOULD I RECOMMEND THIS DEALER ....YOU BET'CHA I WOULD. JIM MABRY ONE HAPPY CUSTOMER PS I'M GOING TO SELL MY ROLLS AND MY BENZ I'M 72 DON'T NEED THESE CARS. I WILL DRIVE THE NEW VEHICLES... AND WITH THE LONG WARRANT THEY PROBABLY WILL OUT LAST ME. More

I was lloking for a Genesis since a while. I tried other Dealers before but was not treated the way I was expecting. At Rick Case was welcomed and assisted since I crossed the door. Chris looked after me Dealers before but was not treated the way I was expecting. At Rick Case was welcomed and assisted since I crossed the door. Chris looked after me and made me feeling a valued customer at all the time. That's the reason why I rated this dealership this way and that's the way I hope I will find the quality of the service when I will need it. More

sales & service was exceptional ....more than "5=great" ...should be 10++ will be happy to refer business to the dealership and mike as well as steven moreno, finance manager. both very patien "5=great" ...should be 10++ will be happy to refer business to the dealership and mike as well as steven moreno, finance manager. both very patient, helpful, knowledgeable and very service oriented and NOT just focused on the sale regardless of the customer's need(s)...thank you More

I hated the car buying experience until I bought from Frankie Rodriguez. I had been taken advantage of in the past, had things unexplained properly and found out later were not true etc. Frankie took t Frankie Rodriguez. I had been taken advantage of in the past, had things unexplained properly and found out later were not true etc. Frankie took the time to make sure I understood EVERYTHING, as did Ted Goldberg. The only way I would buy another vehicle from your company is if they took care of me! I will refer customers to them when asked. Many women I know ahve felt the same as I did. When I know they are ready to buy I will tell them Frankie is their man! More

Excellent service and great attention to detail. They handled all my concerns, and answered all my questions, and also provided me with a beautiful loaner vehicle, while a complimentary window tinting wa handled all my concerns, and answered all my questions, and also provided me with a beautiful loaner vehicle, while a complimentary window tinting was performed. Thank you! More

Marty Israel was a pleasure to work with. He is knowledgeable about the product line, listened to and understood my needs, and treated me with fairness and respect. knowledgeable about the product line, listened to and understood my needs, and treated me with fairness and respect. More

so happy, the best service, nice people working there, will highly recommend that dealer for all my friends. thank you very much for everything . Alex will highly recommend that dealer for all my friends. thank you very much for everything . Alex More

Hazem Sakallah and Fares Abualown were extremely helpful in my selection of the Hyundai Santa Fe as my vehicle of choice. They explained the vehicle in great detail and they were very knowledgeable in their in my selection of the Hyundai Santa Fe as my vehicle of choice. They explained the vehicle in great detail and they were very knowledgeable in their explanation. They are certainly an asset to the Rick Case organization. I enjoyed working with them. More