Richmond Ford West
Glen Allen, VA
Filter Reviews by Keyword
By Type
Showing 854 reviews
Great service and Great Customer Experience! I recently bought a 2020 Ford EcoSport SUV. Our sales associate, JonCarlos Montoute and finance staff were very friendly and professional. They worke I recently bought a 2020 Ford EcoSport SUV. Our sales associate, JonCarlos Montoute and finance staff were very friendly and professional. They worked with me to create a great deal. Joey Foust showed us some extras available for our new SUV. I ended up purchasing a ceramic coating to protect the vehicle. Joey set up the appointment and scheduled a rental car while they were putting the coating on my SUV. He had all the paperwork completed when I arrived. My EcoSport was ready when promised. The SUV looked great and Joey even gave me a car care kit. This was my second vehicle I have purchased at Richmond Ford West. They have a great staff and a great Service team! More
Awesome Dealership From Rodney to Mike then to Marino dealing with all three has been the best experience I have ever had! Of all the my experiences with buying Fords From Rodney to Mike then to Marino dealing with all three has been the best experience I have ever had! Of all the my experiences with buying Fords I will never go anywhere else, I am now a Richmond Ford West client for life. Mike and Marino were miracle workers in getting the best interest that they could. All three treated me with respect and listened to what I wanted. I can not say enough positive things about Richmond Ford West! More
Daniel was very helpful and super friendly!! He knew exactly what I wanted when I described to him my specs and made it happen with a car I love! exactly what I wanted when I described to him my specs and made it happen with a car I love! More
Jay was friendly and extremely knowledgeable about the vehicles that we were looking at. Jay and his team made the entire process easy and had us out the door in record time. My family and I will rememb vehicles that we were looking at. Jay and his team made the entire process easy and had us out the door in record time. My family and I will remember this as a positive experience and shop here again for sure! More
Wealth of Kindness and knwoledge. I found Rodney, Marino, and Joey very helpful and knowledgeable in purchasing our new Ford Edge. They spoke candidly what my best options should be a I found Rodney, Marino, and Joey very helpful and knowledgeable in purchasing our new Ford Edge. They spoke candidly what my best options should be and to weigh them out. They were deeply considerate in what I was trying to do with my budget. I pray the staff at Richmond Ford will always keep valuable employees such as them. I will strongly urge others or when my congregation is looking for a new automobile to check this dealership out . Thank you. More
Derrick was GREAT! I would recommend him and no other professional. Very knowledgeable and compassionate about his job. Thank you Derrick for all your help professional. Very knowledgeable and compassionate about his job. Thank you Derrick for all your help More
Jimmy was so great to work with! He is full of knowledge and has even kept in touch after the sale to make sure I’m 100% confident in my purchase. This was my first purchase through Richmond Ford West and i and has even kept in touch after the sale to make sure I’m 100% confident in my purchase. This was my first purchase through Richmond Ford West and it certainly won’t be my last. More
Great Service Chris is a knowledgeable and personable salesman. He made the experience more enjoyable than it would have been otherwise. Thank you Chris! Awesome Chris is a knowledgeable and personable salesman. He made the experience more enjoyable than it would have been otherwise. Thank you Chris! Awesome job. Bought a Ford Ranger and Chris had the steps and liner added so that it was ready to go. More
Professional, Knowledgeable, Awesome Very professional, polite, clean facility. Willing to work with you and help out as much as possible. Dealt with Richmond Ford in previous purchases a Very professional, polite, clean facility. Willing to work with you and help out as much as possible. Dealt with Richmond Ford in previous purchases and always enjoyed working with them. More
Surprisingly quick,no continuous back and forth negotiating. I stopped by after messaging Jeannine McDevitt about a vehicle I was interested in buying. Initially I was a little hesitant to drive out to the deal I stopped by after messaging Jeannine McDevitt about a vehicle I was interested in buying. Initially I was a little hesitant to drive out to the dealership, but I am glad I did. Jeannine McDevitt kept her word that she would work with me and try meeting me with a fair price. I was satisfied with the price and the purchase did not take all day. They even provided me with other options that were available to extend the coverage of my investment. Thanks! More