Richmond Ford West

Great Experience buying a new truck! One of the best experiences I have had buying a truck. All the people at this dealership was experienced, thoughtful and ready to meet my needs. I am One of the best experiences I have had buying a truck. All the people at this dealership was experienced, thoughtful and ready to meet my needs. I am overall satisfied with this purchase and will come back again in the future! P.S. Also the GM was involved in every step of the buying process to see if everything was going good. Hard to find that in any other dealership. More

Very good experience! Great team to work with. All associates very knowledgeable and professional. They where very informative and made sure I was completely satisfied with Great team to work with. All associates very knowledgeable and professional. They where very informative and made sure I was completely satisfied with my purchase. More

Great service and sales experience My name is Jason and I recently bought a used expedition and the entire team was great especially Scott (contract finance mgr from SC) Brandon, Chris My name is Jason and I recently bought a used expedition and the entire team was great especially Scott (contract finance mgr from SC) Brandon, Chris and Joey. I got the interior stain protected for a good deal and they detailed the exterior for free. I would highly recommend this dealership and plan to get all future service and cars from them in the future. Also Ed was great with the kids and this is a family friendly dealership. More

Very satisfied Excellent, friendly and helpful service. I especially appreciated Chris W.'s good sense of humor. Glad I bought my car there, and will recommend to Excellent, friendly and helpful service. I especially appreciated Chris W.'s good sense of humor. Glad I bought my car there, and will recommend to others. Thanks! More

Great Experience Our experience with the dealership was very smooth and efficient which was important as we were on a very tight schedule and already knew the vehicle Our experience with the dealership was very smooth and efficient which was important as we were on a very tight schedule and already knew the vehicle we wanted to purchase. Our salesman Sam was very knowledgable and great to work with and Joey the guest service manager was very friendly and worked hard to make sure we understood the additional options without being pushy. A real plus!! More

The best so far Everyone that helped me was great. I really felt comfortable while making my purchase. Rheanna Stark and Joey Foust rock. Keep up the great work Everyone that helped me was great. I really felt comfortable while making my purchase. Rheanna Stark and Joey Foust rock. Keep up the great work More

Grateful Customer Everyone at the dealership made me feel comfortable, Bob Wilkinson, salesman, was so nice and Joey Foust great to deal with and informative. Senior B Everyone at the dealership made me feel comfortable, Bob Wilkinson, salesman, was so nice and Joey Foust great to deal with and informative. Senior Buyer More

Great Experience From the moment we pulled onto the lot to the moment we left, everyone was very nice, helpful, and accommodating. I have bought a few vehicles over th From the moment we pulled onto the lot to the moment we left, everyone was very nice, helpful, and accommodating. I have bought a few vehicles over the years and this was one of the best experiences I have ever had. They were friendly and answered all of my many questions I had. Less than 24 hours later, I had already received a call from them asking if there was anything else they could help me with. I will be a repeat customer and would recommend this dealership to anyone else in the market for a new car. More

Very satisfied customer. Sat morning....Found a used truck on the Richmond Ford West website- loved that it's linked up with Kelly Blue Book. E-mailed the dealership thru web Sat morning....Found a used truck on the Richmond Ford West website- loved that it's linked up with Kelly Blue Book. E-mailed the dealership thru website.. I was promptly contacted by Ed Palmateer that truck was still available. Met Sam Adams in parking lot, and promptly went for a test drive. Worked the deal out with Sam, Joey Foust & Ed. Then, completed the financial paperwork with Marvin Taylor, all in a timely matter. Sam made sure to get my I-Phone synced-up and my SAT radio squared away. Sat. afternoon...Drove my 2014 F-150 home extremely satisfied. Thank you Richmond Ford West. More

Installation of a backup camera I am very impressed with this dealership. Joey Foust treated me well. Gave me a car to use for the day while I had a backup camera installed on my F-1 I am very impressed with this dealership. Joey Foust treated me well. Gave me a car to use for the day while I had a backup camera installed on my F-150. I was very pleased with my installation. When I had a concern about an issue with the camera, they immediately had me return to fix the problem. Service was topnotch. Thank you! More