Richmond Ford West

Quick and easy (great deals) I had a great time working with Dana and the team at Richmond ford west they were able to get me a new truck in my price range and I got it all done i I had a great time working with Dana and the team at Richmond ford west they were able to get me a new truck in my price range and I got it all done in an efficient time frame. More

Enjoying my Edge Joey professional, thoughtful and very nice to work with at Richmond Ford West. I am very happy with all the services provided and would be glad to Joey professional, thoughtful and very nice to work with at Richmond Ford West. I am very happy with all the services provided and would be glad to work with him on another purchase in the future. Very good products. More

Love my Edge I brought an Edge from Martin. He was very knowledgeable on how to work all the accessories. I also worked with Joey Foust who was super nice and go I brought an Edge from Martin. He was very knowledgeable on how to work all the accessories. I also worked with Joey Foust who was super nice and got my ride paint shining and protected. They were both easy to work with I would recommend this dealership in the future. More

Lease of Fusion Excellent experience - Everyone was knowledgeable and courteous. I had issues with understand leasing and they were very patience and helpful . This Excellent experience - Everyone was knowledgeable and courteous. I had issues with understand leasing and they were very patience and helpful . This helped me make the decision. More

Fantastic Experience!!!! I had a fantastic experience in the process of purchasing my new Ford Focus. Absolutely no pressure was used at anytime by anyone. Believe me...I aske I had a fantastic experience in the process of purchasing my new Ford Focus. Absolutely no pressure was used at anytime by anyone. Believe me...I asked many, many questions. I feel every single person with whom I interacted is a real professional and all are so classy and gracious. I've already been recommending this dealership to several individuals. It felt like a loving family environment and not a tense fake insincere atmosphere. More

Purchase used car service was excellent. sales and management were also very helpful and i would recommend dealership. Mark Sands was very easy to work with and very pr service was excellent. sales and management were also very helpful and i would recommend dealership. Mark Sands was very easy to work with and very professional. More

Leaving in a dream car I purchased my car from Dana Bishop, and she was fantastic! She was very helpful, and not nearly as pushy as most salespersons. I would recommend Dana I purchased my car from Dana Bishop, and she was fantastic! She was very helpful, and not nearly as pushy as most salespersons. I would recommend Dana to anyone who fears the car buying process, she makes you feel at home! I walked away from many other potential cars because of the staff; however Richmond Ford West treated me with respect and wanted me to have the best possible experience buying my first car. I was also helped by Doug in finance, and Joey in guest services, an all around great experience, not to mention leaving in a 2014 Mustang right out of my dreams! More

Excellent Customer Experience I went to purchase a new car I saw on line. Everyone was so kind. I was in and out less than 2 hours. Amazed at the professional and experience I wil I went to purchase a new car I saw on line. Everyone was so kind. I was in and out less than 2 hours. Amazed at the professional and experience I will refer all my family and friends there for a purchase. More

Smooth, easy deal! Very inviting dealership Everyone was so kind and helpful. It felt very comfortable and inviting. All associates were smiling and in a great mood. Thanks for a great experie Everyone was so kind and helpful. It felt very comfortable and inviting. All associates were smiling and in a great mood. Thanks for a great experience. More

Saleman I bought a car a few weeks back from Tony Armstrong. When we were first approached by Tony, we were hesitant because we looked at his age as a deterre I bought a car a few weeks back from Tony Armstrong. When we were first approached by Tony, we were hesitant because we looked at his age as a deterrent. After a few moments of talking with him, he proved us wrong. He turned out to be the most knowledgeable salesperson I have had the pleasure to work with. This is by far, the best experience I've had in the past 40 years working with salespeople. I would highly recommend Tony to my friends. He worked hard with his manager to get me the price and car we wanted. Really love our new 2016 Edge. (To Cool to be Blue color) Thanks Tony for all your dedication to taking care of the customer! More