Richmond Ford West

Best car buying experience in 25 years First, Joey Foust was excellent to work with. Certainly not pushy and made for a pleasant experience. I don't normally purchase interior exterior warr First, Joey Foust was excellent to work with. Certainly not pushy and made for a pleasant experience. I don't normally purchase interior exterior warranties or extras, but he made a good case. The protection they did on the new Explorer was legit. The overall experience at Richmond West was my best car buying experience in over 10 new vehicles over the years. More

Best vehicle buying experience Had the best vehicle buying experience. It was an absolute pleasure working with the entire staff. Joey Foust went above and beyond to ensure we had a Had the best vehicle buying experience. It was an absolute pleasure working with the entire staff. Joey Foust went above and beyond to ensure we had a complete understanding of each product and accessory. With his professionalism and honesty it was easy to purchase additional products. We couldn't be happier with this experience. I strongly recommend dealing with this dealership. I live over an hour away and will not hesitate to get all my service done here. Thank you More

Awesome Service Joey Foust was awesome to deal with. He was caring, considerate and very helpful. He explained the product we were purchasing, the warranty and how Joey Foust was awesome to deal with. He was caring, considerate and very helpful. He explained the product we were purchasing, the warranty and how we would obtain service in the future if we ever needed it. He also gave us some great information on how to keep our vehicle clean and products we may want in the future. More

Top Notch I was very happy with Dana and Joey. They explained the product very well and walked me through the entire process. Samuel made sure I was taken car I was very happy with Dana and Joey. They explained the product very well and walked me through the entire process. Samuel made sure I was taken care of as well. I feel like my vehicle is protected from unforeseen problems. More

Guest Services Joey Foust of Guest services did a great job helping us choose just the right cover for our Ford F-150. He listened to what we needed, assessed the o Joey Foust of Guest services did a great job helping us choose just the right cover for our Ford F-150. He listened to what we needed, assessed the options and recommended just the right product. Then he made sure we know exactly how to work it! Great customer service! More

Brandon & Joe, thank you! I would like to share my wonderful experience at Richmond Ford West. I stopped by one Saturday afternoon in October and began looking at the inventory I would like to share my wonderful experience at Richmond Ford West. I stopped by one Saturday afternoon in October and began looking at the inventory on the lot when Brandon approached me and offered his assistance. Brandon was very patient and took the time to answer all my questions. I next met Joe and listened intently as he discussed services available for my vehicle. Staff were extremely professional and pleasant. I never felt pressured in any way. I want to say "Thank you" to both of these men for a wonderful experience. Brandon Jackson and Joe Foust should be recognized and appreciated for a job well done. Stop by and ask for Joe or Brandon, you won't be disappointed. I recommend Richmond Ford West to my family and friends. More

Fantastic Service The service was fantastic; from Sam, Dana, and Joey, to everyone who helped throughout the entire car buying process. Thank you for the great vehicle The service was fantastic; from Sam, Dana, and Joey, to everyone who helped throughout the entire car buying process. Thank you for the great vehicle and excellent service. More

Bought new truck All prices were as advertised. The dealer offered a seminar which I thought was a great way to learn about your truck/car. Also got to speak with t All prices were as advertised. The dealer offered a seminar which I thought was a great way to learn about your truck/car. Also got to speak with the technicians. Everyone was very friendly More

So easy and even fun This dealership feels more like a family than a car dealership. Everyone was personable and helpful. I think I found some place to take care of my car This dealership feels more like a family than a car dealership. Everyone was personable and helpful. I think I found some place to take care of my car needs. More

Car buying made easy!!. Jay was very friendly and helpful in choosing the right car for me for right price. End of the day its not just about buying a car but its about buyin Jay was very friendly and helpful in choosing the right car for me for right price. End of the day its not just about buying a car but its about buying it for best deal. Thank you guys. More