Richmond Ford West
Glen Allen, VA
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escape purchase everything was handled very well. we are happy with the new escape. thank you. nothing else to add to this review at this present time everything was handled very well. we are happy with the new escape. thank you. nothing else to add to this review at this present time More
awesome dealership I stopped by on my lunch break, I had been looking at smaller trucks for several months and I could not seam to pull the trigger. I assumed that a ful I stopped by on my lunch break, I had been looking at smaller trucks for several months and I could not seam to pull the trigger. I assumed that a full sized truck would get horrible gas mileage and that it would be out of my price range. My salesman (Michael Johnson) took the time to explain the fuel economy of the newer six cylinder ,I am averaging 19 + in town (much better than the Colorado I had been looking at) and the F150 was in my price range. I could tell that Michael was new to this dealership but they should be happy to have him, he was quick to let me know when he wasn't sure about something and he went and got me the answer. I never felt pressured or like I was being fed a line of bull. Since I bought my truck in November Michael has called me half a dozen times to follow up with me, and to make sure that I didn't have any questions. Great dealership More
We went to Richmond Ford to buy a used or new Explorer. Joey was so helpful, knowledgeable, and accommodating. He explained the Platinum Protection System plan and the guarantee in detail and completely. Joey was so helpful, knowledgeable, and accommodating. He explained the Platinum Protection System plan and the guarantee in detail and completely. I found out thru him about the Weather Tech mats for the floor boards of my Explorer of which I ordered for the front. He is very approachable and gives excellent customer service as he not only looks after his customer at purchase of vehicle, but will be there in the future too I am sure. Very good experience working with Joey. More
professional, knowledgeable We went from just shopping for a new car to buying a new car. The online process was quick and easy. The people at Richmond Ford West were professiona We went from just shopping for a new car to buying a new car. The online process was quick and easy. The people at Richmond Ford West were professional as well as knowledgeable. courtesy was shown to us by everyone that worked there. Found the car we wanted, took a test drive and bought! We were very happy with Ben for selling us the car. We were just as happy with the purchase of our Auto Armor. Joey knew his stuff! I don't believe we would have purchased the product from everyone else. Joey truly believes in the Auto Armor which had us believe. Our car looks fantastic! Thank you Ben, Joey and Richmond Ford West for making car buying quick, easy and painless. More
Awesome Salesman Antoine was very welcoming, listened to exactly what we were interested in and selected the perfect vehicle for our test drive. I fell in love with th Antoine was very welcoming, listened to exactly what we were interested in and selected the perfect vehicle for our test drive. I fell in love with the SUV and he made the deal work. Very professional and attentive. Wrote us the nicest thank you note. We so appreciated his time and assistance and look forward to some awesome drive time :-). More
Pleasant Experience! Antoine was very personable, knowledgeable and professional. He made the buying experience very pleasant! I would highly recommend Antoine and Richmo Antoine was very personable, knowledgeable and professional. He made the buying experience very pleasant! I would highly recommend Antoine and Richmond Ford West for a new vehicle purchase. More
Great Experience at Richmond Ford West! This was a great buying experience! Antoine Lovick was absolutely dynamite taking excellent care of us through the entire purchasing process, and go This was a great buying experience! Antoine Lovick was absolutely dynamite taking excellent care of us through the entire purchasing process, and going the extra mile for us. I would highly recommend Antoine and Richmond Ford West to anyone who wants| to purchase a new or used vehicle. These guys are the real deal. More
Great guy Antoine helped me look at a truck recently and I could not have been more impressed with him. Antoine answered all my questions, was tremendously pati Antoine helped me look at a truck recently and I could not have been more impressed with him. Antoine answered all my questions, was tremendously patient, enthusiastic, and was confident without being pushy-a great salesman. If you are thinking of working with Richmond Ford West, make sure to find Antoine! More
Great Buying Experience at Richmond Ford West Among others that were great to work with at the store, Joey Foust did a great job in helping to purchase coating and interior protection at a good pr Among others that were great to work with at the store, Joey Foust did a great job in helping to purchase coating and interior protection at a good price...very nice, well-informed and not pushy at all. A+. More
Got me the car I wanted for a great price! Had a great experience here! The staff was very friendly and eager to help me get the car that I wanted. We especially had a great time working with J Had a great experience here! The staff was very friendly and eager to help me get the car that I wanted. We especially had a great time working with Joey- he was extremely friendly, personable and very knowledgeable. He was a pleasure to work with!! More