Richmond Ford West

Wonderful Experience William Kenny met me in the lot and helped me pick out the perfect car for my family. He went above and beyond every expectation I had, even coming in William Kenny met me in the lot and helped me pick out the perfect car for my family. He went above and beyond every expectation I had, even coming in on his day off and staying past hours to let us test drive the car again. He was truly there for us every step of the way. This is the second car we have purchased from Richmond Ford West, and I will definitely shop there in the future! More

Most Recent Visit It never fails. Each visit to Richmond Ford West has been an excellent experience. I am always greeted warmly with a smile and an offer to help. Joey' It never fails. Each visit to Richmond Ford West has been an excellent experience. I am always greeted warmly with a smile and an offer to help. Joey's customer service attitude is first rate. More

All the staff at Richmond Ford West was friendly and accommo Brandon Jackson, Ed Palmateer, Patrick Way, Joey Foust and James Dameron all went out of their way to spend time with us and answer all our questions. Brandon Jackson, Ed Palmateer, Patrick Way, Joey Foust and James Dameron all went out of their way to spend time with us and answer all our questions. They followed up after our visits with emails and Brandon sent a handwritten note. We bought a 2016 Cmax twice in 6 mo. due to an accident and love the vehicle and found the staff to be concerned and want to treat us well because of our bad experience with having a car totaled. More

Excellent Service Recently purchased a vehicle at Richmond Ford West. Everyone on the staff team from sales, customer support, and fiance were top notch. Could not be a Recently purchased a vehicle at Richmond Ford West. Everyone on the staff team from sales, customer support, and fiance were top notch. Could not be any happier with my decision to purchase the vehicle at this location. Antoine and Joey went out of there way to answer any questions and made the experience of buying a car better. Also received a phone call that night to make sure everything with the car was good to go. I would highly recommend them to my peers. More

Fantastic Experience We have been looking for a truck for almost a year. We have gone to several dealerships looking for what we wanted at the price we needed. When we pul We have been looking for a truck for almost a year. We have gone to several dealerships looking for what we wanted at the price we needed. When we pulled up at the Ford dealership,Antoine immediately asked us what we wanted. He didn't hold us up showing us trucks we didn't want and couldn't afford. Within minutes of us leaving, he emailed us with the truck that met our needs and wants. It was that easy. His work ethic was by far the best we have seen. He cared about getting us what we wanted. Then we met with Joey who showed us some great options at great prices. Then we met with Marvin who was very funny. Marvin got us a great interest rate and walked us through the best way to do our financing. This group is a fantastic team. We highly recommend anyone to work with these three. Superior service. They made buying a car much easier than we've ever experienced. More

New Car Purchase I am a quite senior senior and this was probably the best car-buying experience I have ever had in my life. That's all I have to say. I am a quite senior senior and this was probably the best car-buying experience I have ever had in my life. That's all I have to say. More

The in the West The staff were excellent. Joey Foust is a people person, know how to conduct business with a kind and friendly attitude. A great liter which connect w The staff were excellent. Joey Foust is a people person, know how to conduct business with a kind and friendly attitude. A great liter which connect with the customer. More

Awesome!!!!! Starting with the car sales man (JonCarlos), to the finance man (Marvin) down to Joey Foust who taught me all about my car protection. They all worked Starting with the car sales man (JonCarlos), to the finance man (Marvin) down to Joey Foust who taught me all about my car protection. They all worked together to get me in my First New car with no mess, no hassle. I got a great deal and Joey really explained everything I needed to know about my car, and how to protect it. The whole team worked together and treated me with respect and curtesy at all times. Even the Service area was great while my wife waited for her car to be repaired. Over all I give Richmond Ford West 5 stars in all areas!! More

Richmond Ford West Mr. Lovickl was an excellent person to deal with. Answered all questions with knowledge and eager to make experience in buying a vehicle as easy as po Mr. Lovickl was an excellent person to deal with. Answered all questions with knowledge and eager to make experience in buying a vehicle as easy as possible. He is a great asset to the Richmond Ford West Team.... Thanks Again👍 More

Fast and friendly My wife and I came to this location in search of a vehicle listed online that had unfortunately for us already sold! Antoine's lucky socks were in ful My wife and I came to this location in search of a vehicle listed online that had unfortunately for us already sold! Antoine's lucky socks were in full swing for him and us that day as they had another truck in stock that fit all our family's needs! We honestly did not expect as decent of truck at a competitive price. Antoine was very nice, personable, and walked us through the whole process! If you’re looking to buy new or used, stop in and talk to Antoine as I believe he would do whatever he can to help you find the right fit for your needs! The star selection on my computer is not working but would like to rate all three people we delt with a solid (*****) if this correction can be made, they earned it! More