Richmond Ford West
Glen Allen, VA
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Antoine is great Our sales experience was excellent, in particular due to the great service by our sales rep, Antoine Lovick. Antoine was very helpful and did everythi Our sales experience was excellent, in particular due to the great service by our sales rep, Antoine Lovick. Antoine was very helpful and did everything he could to help ensure a successful sale that met our required term, even though at first it didn't look like we'd be able to complete the deal. Antoine continued to work for us and was able to help us get the deal we needed. Antoine was very courteous, friendly and helpful. He was a pleasure to work with. More
Decent experience Arrived and was instantly approached by a sales person. He was very friendly and helpful not trying to push the sale. Ended up playing the usually dea Arrived and was instantly approached by a sales person. He was very friendly and helpful not trying to push the sale. Ended up playing the usually dealership games having to haggle the price/deal. More
Great place Richmond Ford West is a great place. Micheal Johnson is the best sale person ever. The dealership will get you in a car Thanks guys Richmond Ford West is a great place. Micheal Johnson is the best sale person ever. The dealership will get you in a car Thanks guys More
Awesome experiance! We had a fantastic experience purchasing our new car. From our sales person, Logan, to the finance person, Marvin, to the customer service rep, Joey. We had a fantastic experience purchasing our new car. From our sales person, Logan, to the finance person, Marvin, to the customer service rep, Joey. Everyone was very nice, super helpful and we felt like we were in good hands through the entire experience. We will continue to use Richmond Ford West for all of our future car buying needs and service needs. More
No Pressure Sales! Thanks to everyone at Richmond Ford West for working with me and my family to get a great deal on a great car! We are very pleased. Thanks to everyone at Richmond Ford West for working with me and my family to get a great deal on a great car! We are very pleased. More
Best salesman i'very ever had. Informative. Grest smile! MiChapel was very informative. I would recommend him on the future. Worked hard to get us an affordable price. No games just straight up. He called MiChapel was very informative. I would recommend him on the future. Worked hard to get us an affordable price. No games just straight up. He called with new information on a daily basis. He let us take test drives and encouragedad us to take anot her one to be sure. I would recommend Michael and come back myself. Thanks Michael "KEEP SMILING" More
Great customer service I purchased the Crystal Fusion product for my windshield when I purchased my 2015 Mustang in May of 2015. The windshield had to be replaced last week I purchased the Crystal Fusion product for my windshield when I purchased my 2015 Mustang in May of 2015. The windshield had to be replaced last week due to a rock hitting it while driving on the interstate. After the windshield was replaced, I called Richmond Ford West in order to make arrangements to have the Crystal Fusion process applied to my new windshield. Joey Foust handled the arrangements. I was able to drop off my car the next morning.and at noon I picked it up. The Crystal Fusion process been taken care of free of charge and Joey had my car washed and waiting for me. Joey makes sure your needs and expectations are met. More
Great Place to purchase any vehicle. My experience buying a car here was very positive. All of the employees involved from Antoine, to Del and Marvin all should be noted for their excell My experience buying a car here was very positive. All of the employees involved from Antoine, to Del and Marvin all should be noted for their excellent customer service. I would ask that anyone looking to purchase a new or used car would feel welcome here. More
Joey Foust I purchased my 2017 F250 and scheduled for a spray in bed liner and interior protection Joey Foust was working with me and made it a very enjoyable e I purchased my 2017 F250 and scheduled for a spray in bed liner and interior protection Joey Foust was working with me and made it a very enjoyable experience . The job was excellent and every thing was explained to me very well . His knowledge of what was being done was amazing and made the whole ordeal a very family friendly event . I was very impressed . More
Best experience The salesman Jay Dunn was very polite and helpful and very knowledgeable. The sales manager Patrick was very helpful. Marvin the Finance Manager was The salesman Jay Dunn was very polite and helpful and very knowledgeable. The sales manager Patrick was very helpful. Marvin the Finance Manager was so pleasant to deal with. Everybody made you feel like part of the family. More