Richmond Ford West

anne18thva@aol.com Chris was a great sales rep. I would like to recommend him to anyone who is looking for a new car and a great experience. Chris was a great sales rep. I would like to recommend him to anyone who is looking for a new car and a great experience. More

Enjoyable car buying experience Just traded in our 2011 F-150 for a new 2017! Our salesperson Jeannine and Ed the manager took the time to answer all our questions and educate us on Just traded in our 2011 F-150 for a new 2017! Our salesperson Jeannine and Ed the manager took the time to answer all our questions and educate us on the right truck for my husband's painting business. we appreciated the no-pressure atmosphere and friendly professionalism of all that we dealt with! More

We had a very pleasant experience and treated very fair. Chris was very knowledgable and worked to get us a deal we were comfortable with. Was very pleased with the outcome. Friendly and helpful staff. Wen Chris was very knowledgable and worked to get us a deal we were comfortable with. Was very pleased with the outcome. Friendly and helpful staff. Went above our expectations to get us the best deal. Would highly recommend. More

Very easy going and over all pleasant experience I have no complaints regarding my experience with Richmond Ford west. Buying a new is exciting but also stressful, especially for a first time buyer. I have no complaints regarding my experience with Richmond Ford west. Buying a new is exciting but also stressful, especially for a first time buyer. But the sales rep, manager, guests services associate, and financial manager made the experience overall easy and great experience. More

Smooth Process Michael Johnson and Marvin Taylor were very easy to work with. Both guys were down to earth and helpful and they made the process go smoothly. Michael Johnson and Marvin Taylor were very easy to work with. Both guys were down to earth and helpful and they made the process go smoothly. More

Great experience Michael is a great guy and I'm so glad I got to work with him to help get me the car I have been wanting! Michael is a great guy and I'm so glad I got to work with him to help get me the car I have been wanting! More

Great service Service experience quick, pleasant, easy and excellent. Will definitely recommend all of my friends and family. I enjoy servicing all of my vehicles a Service experience quick, pleasant, easy and excellent. Will definitely recommend all of my friends and family. I enjoy servicing all of my vehicles at this dealership. And I have been getting quality service from Richmond Ford West for over 8 years More

Great experience purchasing our new Explorer Joey was very helpful in presenting the paint and interior protection options to us after we agreed to purchase our new Explorer. All options were pr Joey was very helpful in presenting the paint and interior protection options to us after we agreed to purchase our new Explorer. All options were presented, times were discussed, and ultimately Saturday hours were found for the product installation. The warranty app was explained as well. A loaner vehicle was available. Our vehicle was done on time and with care. Instructions were given to us for how to maintain the interior/exterior of our vehicle. All in all a great experience so far with Joey. Sam did a great job finding the appropriate inventory and facilitating the purchase of our vehicle. He took us to the car, demonstrated its features, and answered all questions. He then followed up with us a few days after the sale. More

Great experience Everyone at Richmond Ford West were excellent to work with. It was a great experience from start to finish. Definitely recommend this dealership to an Everyone at Richmond Ford West were excellent to work with. It was a great experience from start to finish. Definitely recommend this dealership to anyone. The cars are pretty awesome, too. More

Good experience All of the people mentioned below were instrumental in the process of my purchasing this vehicle. All of them were friendly and polite and seemed to All of the people mentioned below were instrumental in the process of my purchasing this vehicle. All of them were friendly and polite and seemed to want to work with me. Their explanations and responses to my questions were extremely helpful in my making my decision and understanding of the vehicle. We have bought several cars there and will continue to make that our first stop. More