Richmond Ford West

Crystal Fusion Replacement I had to take my truck to get a application of the Crystal Fusion which is the protection on the windshield and have had no problems at all. Joey is a I had to take my truck to get a application of the Crystal Fusion which is the protection on the windshield and have had no problems at all. Joey is always helpful and gets the paperwork done in a timely manner. This is my second time getting a window replacement, which is covered under the crystal Fusion plan with no questions asked. After the replacement you need to get an application of the Crystal Fusion which is not a hassle at all. You can schedule or just show up and Joey will take care of you. More

Happy Richmond Ford West Car Buyer My experience at Richmond Ford West was most satisfying. The sales personnel were warm and welcoming, as well as being very informed about their inven My experience at Richmond Ford West was most satisfying. The sales personnel were warm and welcoming, as well as being very informed about their inventory. The persons with whom I worked most closely at the onset were Michael J. and Ed P. who both worked tirelessly at finding me the perfect 2017 Ford Edge. Once the car was found, Mr. Foust clearly explained the detailing options available. The financial officer, Mr. Taylor, was attentive and efficient. He was friendly, understanding and got me a great deal on my new car. I left feeling contented and happy. Thank you, Ricmond Ford West for a myriad of jobs well done! More

Interior/Exterior Protection Install Review Dana was excellent in reviewing the options for interior and exterior protection for my new Fusion. She scheduled my appointment within a week of pu Dana was excellent in reviewing the options for interior and exterior protection for my new Fusion. She scheduled my appointment within a week of purchase and the car was ready by the end of the day. Great experience. More

Great staff, great financing After searching all over the internet for a couple of weeks, Richmond Ford was the only dealership that had several trucks? that met my requirements. After searching all over the internet for a couple of weeks, Richmond Ford was the only dealership that had several trucks? that met my requirements. Samuel Adams was easy to work with and knew the trucks and the options. Marvin got me a better financing rate with Ford credit than my bank could offer. I'm looking forward? to many years of dependable transportation from my Ford pickup, the last 3 have been great. More

Buyers experience The staff is very friendly and my salesperson was warm and helpful. In the business office all of these options for the financial aspect as well as t The staff is very friendly and my salesperson was warm and helpful. In the business office all of these options for the financial aspect as well as the service options were explained in detail. More

Salesman knows the vehicles The salesman was helpful in answering all my questions and in showing me the vehicle for which I was looking. He wanted to make sure that I was happy The salesman was helpful in answering all my questions and in showing me the vehicle for which I was looking. He wanted to make sure that I was happy with my purchase. More

No Pressure They have a great selection of cars and trucks to choose from and staff is very attentive and sensitive to your budget requirements. I highly recommen They have a great selection of cars and trucks to choose from and staff is very attentive and sensitive to your budget requirements. I highly recommend shopping here first. More

Great buying experience Richmond Ford West provided a great buying experience . Highly recommend them for your purchase of a Ford product. Sales team is one of the best. Richmond Ford West provided a great buying experience . Highly recommend them for your purchase of a Ford product. Sales team is one of the best. More

Great people to work with. These people are laid back, fun, and will do everything in their power to ensure that you have a pleasant experience! They weren't pressing me to make These people are laid back, fun, and will do everything in their power to ensure that you have a pleasant experience! They weren't pressing me to make a purchase, instead they made me feel comfortable and assisted me in making my decision with MY best interest in mind. A+++ More

Great experience Salesperson Devin was phenomenal. I would definitely recommend her to anyone looking to buy a car. Joey Foust was the expert on all things relate Salesperson Devin was phenomenal. I would definitely recommend her to anyone looking to buy a car. Joey Foust was the expert on all things related to upgrades, maintenance and service. He did everything he promised - plus ! Marvin Taylor made the financing easy and enjoyable (even though financing can be "unpleasant"), he made it fun. More