Richmond Ford West

Great experience! So happy with my purchase! Our sales associate, Will Kenney was very knowledgeable about all the features on the vehicle. He was also extremely pat So happy with my purchase! Our sales associate, Will Kenney was very knowledgeable about all the features on the vehicle. He was also extremely patient and helpful as I made my final decision. It was a great experience with everyone who helped us through this process. I love this vehicle! More

Wonderful experience from looking at to buying product! Richmond Ford West is superior n customer service. Our salesperson, Jeannine was so personable, and caring She listened to our needs, and fitted us wi Richmond Ford West is superior n customer service. Our salesperson, Jeannine was so personable, and caring She listened to our needs, and fitted us with the perfect vehicle. From starting with her to meeting a various other members of the team ncluding the Managers, it was a wonderful experience! More

Amazing Experience! Purchasing a car can be stressful, but this was by far the best car buying experience I have ever had. It was well worth the trip from Williamsburg. R Purchasing a car can be stressful, but this was by far the best car buying experience I have ever had. It was well worth the trip from Williamsburg. Richmond Ford West will be at the top of my list for future car purchases. More

The Best Car Dealership In Town!!! Thank you Richmond Ford West for making my car buying experience a pleasurable one. My salesman William Kenney was awesome!!! He took the time to help Thank you Richmond Ford West for making my car buying experience a pleasurable one. My salesman William Kenney was awesome!!! He took the time to help me pick out the perfect car for my family and my budget. Everyone that works at this location is pleasant and respectful, which made my decision to purchase for them that much easier. If you're looking for a good quality vehicle and excellent customer service, Richmond Ford West is the place to go! More

Excellent service by all staff members Highly professional and friendly from the whole group, Patrick Way, Will Kenney, Joey Foust and Marvin Taylor. The service was exceptional. Smooth Highly professional and friendly from the whole group, Patrick Way, Will Kenney, Joey Foust and Marvin Taylor. The service was exceptional. Smooth process all the way through. More

Best experience I had buying a car!! Ali and team was fantastic through the entire process.Had the best customer service.Overall had very good experience.I'd recommed Richmond ford west t Ali and team was fantastic through the entire process.Had the best customer service.Overall had very good experience.I'd recommed Richmond ford west to anyone looking to buy a car! More

Life is a breeze with RFord West My fourth vehicle, all from Ben Parrish. It was actually fun watching Ben run through some trucks to get my likes. It was smooth and we walked out to My fourth vehicle, all from Ben Parrish. It was actually fun watching Ben run through some trucks to get my likes. It was smooth and we walked out to a single truck among many. Ben went over the details and showed me some neat engineering for new trucks. He backed it out and I drove to end of lot; following a dealer tag I went to show wife. The drive made up my mind, along with Ben's superb salesmanship. Ed and Ben worked the numbers and it was too good to be true. Then I met Melvin Taylor, who knows finance back-to-front. What a pleasure to do business with. Then Joey talked me in to a few extras, I wanted most of them any way; but his salesmanship did sell me on a bed liner. Ben help clean out old truck, took my picture, and then sent me Ford emails. It was so painless and low pressure -True Legendary Service Roger Taylor 19 May 2017 More

New Truck Sale and Guest Services Sam Adams (Sales), Patrick Way (Sales Manager) and Joey Foust (Customer Services Manager) could not have been any better - CLONE THEM. The whole expe Sam Adams (Sales), Patrick Way (Sales Manager) and Joey Foust (Customer Services Manager) could not have been any better - CLONE THEM. The whole experience from the sale of the truck to getting additions on my truck was exceptional. My Wife and I agree that everything was far superior to any car/truck dealership experience we have received to date. I honestly can not think of anything to change. WOW!!!! What a great experience. More

Sam the Man Let me start off by saying Sam Adams is THE hardest working man I have ever met aside from my husband! I came in this morning expecting to look at a 2 Let me start off by saying Sam Adams is THE hardest working man I have ever met aside from my husband! I came in this morning expecting to look at a 2011 Explorer. After meeting Sam and speaking with him for a few minutes, he went back to speak with the finance manager and came back to me and said "That's not going to work, the miles are way high. Let's get you something else that's a bit newer with lower miles." Immediately my mind goes "oh no, a higher price tag means a higher down payment which I do not have. Sam reassured me that he knew what to do and how to do it. So he showed me a few other Explorers and then we came across this one. Sam went above and beyond with the help of Ben and Patrick to get us approved for not only my dream family car but at the terms WE needed them to be at. I will never go to another dealer as long as at least one of those three men are at Richmond Ford West. 😀 More

Excellent service! Tonya and everyone at the dealership were SO helpful and made sure I was getting my car for the best price! They had so much patience for my situation Tonya and everyone at the dealership were SO helpful and made sure I was getting my car for the best price! They had so much patience for my situation and kept working at it until I was completely happy. More