Back

Richmond Ford West

Glen Allen, VA

4.5
854 Reviews

10751 W Broad St

Glen Allen, VA

23060

Directions

By Type

Showing 854 reviews

June 25, 2017

Excellent Service Excellent experience. Jeannine was personable, knowledgeable, and patient. Enjoyed working with her. Marvin helpfully and clearly walked me through th More

by DSmith20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Taylor, Steven Barber, Jeannine McDevitt
Jun 27, 2017 -

Richmond Ford West responded

Thank you for taking the time to share feedback on your visit! It was a pleasure to have you at our dealership and we're glad to hear you enjoyed your time with our team. Please let us know if you need any additional assistance!

June 25, 2017

My new SUV We had a great experience with this dealership. Our sales person Sam Adams was very nice.Also the others that helped us were also very nice. I love my More

by Outdoor girl Laura 110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Adams
Jun 27, 2017 -

Richmond Ford West responded

Congratulations on your new Ford Escape and thank you for your review! Sam is truly an asset to our team and we will be sure that he views your kind words. Come back soon for a New Owners Seminar if you'd like to learn more about the features in your new vehicle!

June 23, 2017

Buying my F-150 I have had a great time purchasing and talking with all employees that I dealt with. This is a top notch place to buy a vehicle. More

by troysf150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foust, Ed Palmateer, Benjamin Kramer, Chris Cather, Dana Bishop, Kathy Tester, Ali Ghozati
Jun 24, 2017 -

Richmond Ford West responded

Congratulations on your Ford F-150 and thanks for your stellar review! Customer satisfaction is our first priority and we're so pleased to read you had a top notch experience. Be sure to come back for a New Owners Seminar if you'd like to learn more about the features in your new truck!

June 21, 2017

Easiest Car Purchase Ever! The Richmond Ford West team did a fantastic job handling my purchase from initial contact via my web request thru picking up the car. And the wonderfu More

by DR2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Palmateer, Kayla Hylton, Kayla Kosiewicz, Jay Dunn
Jun 21, 2017 -

Richmond Ford West responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback. We're glad to hear our team did a fantastic job and we will be sure to forward your review. Hope to see you back soon for a New Owners Seminar!

June 20, 2017

The best and easiest experience I've ever had buying a car The entire staff at Richmond Ford West was outstanding I live four hours away and did everything over the phone and when I arrived everything was exac More

by Shaun123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Kramer, Jay Dunn, Steven Barber
Jun 21, 2017 -

Richmond Ford West responded

Shaun, thank you so much for taking the time to travel to our dealership. We're so glad to hear that our team could make your experience worth the trip. Your stellar review means a lot and please don't hesitate to let us know if there's anything else we can do!

June 19, 2017

Awesome experience I couldn't have asked for a better experience. Everyone was professional, friendly, and helpful. Sam Adams was great. He was thorough and provided eve More

by Mem17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Adams, Benjamin Kramer, Patrick Way, Marvin Taylor
Jun 20, 2017 -

Richmond Ford West responded

We can't thank you enough for leaving such kind feedback on your recent trip to our dealership. Sam and the rest of our team work hard to provide a unique customer service experience and we're glad your visit reflects that. Come back soon for a New Owners Seminar if you'd like to learn more about your new vehicle!

June 16, 2017

Great customer service. Everyone was very friendly. It was the easiest experience I have ever had purchasing a car. These guys really know what they are doing. I could no More

by Tammy75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Way, William Kenney, Marvin Taylor
Jun 20, 2017 -

Richmond Ford West responded

Thank you for the five-star review, Tammy! We're glad to hear our team could provide such a friendly and easy experience. Congratulations on your new vehicle and we look forward to seeing you again in the future!

June 15, 2017

Very nice sales stalf. The entire sales staff what's friendly & helpful. They had many extended warranty and special packages to sell after the purchase but weren't too pus More

by Lefman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Palmateer, Stephanie MacEntee, Marvin Taylor, Steven Barber, Tonya Carmony
Jun 15, 2017 -

Richmond Ford West responded

Thank you very much for your business and review. We're glad to hear you enjoyed your visit! Please don't hesitate to give us a call if there's anything else we can do for you!

June 15, 2017

Wonderful Service Samuel Adams was the best. Got the car I wanted. Without a hassle. Great team at Richmond Ford West. Will return and send others there. More

by Tammy Busard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the employees were great., Sam Adams
Jun 15, 2017 -

Richmond Ford West responded

Tammy, congratulations on your new vehicle! Thank you so much for your stellar review and recommendation of our dealership. Welcome to the Richmond Ford family!

June 14, 2017

Great deals, amazing employees We recently purchased a Ford C Max from Richmond Ford West. We worked with Jeannine, who was absolutely amazing. She worked so hard to get us the best More

by Kailey Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannine McDevitt
Jun 14, 2017 -

Richmond Ford West responded

Kailey, thanks so much for taking the time to leave us a review. We're so happy to hear that Jeannine could make your visit enjoyable and we'll be sure that she views your feedback. Congratulations on your Ford C-Max and we look forward to seeing you again in the future!

...
29
...