Richmond Ford West
Glen Allen, VA
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Five Star Experience Purchasing New F150. Five Star Experience Purchasing New F150 That Met My Requested Specifications. Yes, a V8 5.0 Was At Top of The List. Joey Turned My New 2017 F150 int Five Star Experience Purchasing New F150 That Met My Requested Specifications. Yes, a V8 5.0 Was At Top of The List. Joey Turned My New 2017 F150 into to a Show Truck, ready for any Auto Show. More
Great Buying Experience! My experience with this dealership was very positive. Mr Kenny was courteous and helpful and patient. I would have no problem relating my experience My experience with this dealership was very positive. Mr Kenny was courteous and helpful and patient. I would have no problem relating my experience to others. More
Great people doing their best to help us find a vehicle! We checked out what Richmond Ford West had to offer online, then went over to see the cars. Will showed us a few in our price point. We were able to b We checked out what Richmond Ford West had to offer online, then went over to see the cars. Will showed us a few in our price point. We were able to bring two of the cars to our mechanic for evaluation and one turned out to be a great bargain! Will was able to come down in price to pay for the minor repairs our mechanic suggested. An all around good experience. More
Joey Foust Joey treated me good,he showed me the exterior and interior treatment products and how they worked to protect my new Ford Explorer. He gave me a loner Joey treated me good,he showed me the exterior and interior treatment products and how they worked to protect my new Ford Explorer. He gave me a loner car to use while they applied the treatment, after they were finished the inside and outside of the vehicle looked so good. He sat down with me and went over the warranty with me. More
Professional and attentive! Our experience was awesome! Our salesman Will took the time to really listen to what kind of car we needed and what payment we were comfortable with. Our experience was awesome! Our salesman Will took the time to really listen to what kind of car we needed and what payment we were comfortable with. I would highly recommend working with him if you want professionalism and attention to your personal needs. More
The purchase was a pleasurable experience! Steven Barber called and invited us to the dealership within 2 minutes of my sending an email query on the availability of the vehicle. Will Kenney s Steven Barber called and invited us to the dealership within 2 minutes of my sending an email query on the availability of the vehicle. Will Kenney served us very well! Every question we asked was promptly answered and he kept us appraised through every step of the process without our having to prompt him. We never met anyone from the management but it wasn't necessary, Will represented him/her very well. Marino Gonzalez, and Marvin Taylor banged out all the paperwork insuring accuracy. So with our two trade-ins and USAA financing, the purchase of our 2014 Buick Encore was a pleasurable experience! We are happy customers and hope to steer potential future customers to Richmond Ford West! More
Excellent Dealership I was amazed at the service with Richmond Ford West. I arrived there within minutes of closing after spending the day at another dealership testing d I was amazed at the service with Richmond Ford West. I arrived there within minutes of closing after spending the day at another dealership testing driving vehicles only to walk away because they would not accept a $200 negotiation!! My salesperson, William Kenney took the time and treated me as if he had all day! He was not concerned that they were closing and stayed there until my sale was completed! I would recommend this dealership to all my friends. More
Happy to have my new truck! The people we dealt with, and the value we received, were both GREAT! The only negative, and it is minor is that the process is too long. The people we dealt with, and the value we received, were both GREAT! The only negative, and it is minor is that the process is too long. More
Wow- A New Car for Us After haggling over cost of cars and SUV at the other Ford dealership it was refreshing to work with Will at Richmond Ford West. He was very patience After haggling over cost of cars and SUV at the other Ford dealership it was refreshing to work with Will at Richmond Ford West. He was very patience and answered all our questions. We are enjoying our new Explorer and cannot wait to take it on vacation. More
New Vehicle Purchase Our experience in purchasing a 2017 Ford Edge from Richmond Ford West went smoothly and we were treated royally. Shout out to Mike Johnson, Joey Foust Our experience in purchasing a 2017 Ford Edge from Richmond Ford West went smoothly and we were treated royally. Shout out to Mike Johnson, Joey Foust, Marvin Taylor, Mike Rzeminski and Mark Sands. Great guys, they were all friendly, accommodating and informative. We look forward to a continuing relationship with Richmond Ford West. Thank you guys! More