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Richmond Ford West

Glen Allen, VA

4.5
854 Reviews

10751 W Broad St

Glen Allen, VA

23060

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Showing 854 reviews

March 30, 2018

Great, helpful employees No pressure sales. Knowledgeable staff. Friendly and willing to help. Less than perfect credit was a breeze. Had just what I wanted ar the perfect pri More

by Lisa K Gillingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foust, BJ Brooks, Marino Gonzalez, Jeannine McDevitt
Mar 31, 2018 -

Richmond Ford West responded

Thanks so much for your feedback, Lisa. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We appreciate your positive review!

March 28, 2018

Best sales and service-J. Hendrickson Thank you Jeannine for finding my F250 within my budget and making the sale very easy. Thank you Joey for the awesome upgrade job on my bed cover, More

by J Hendrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foust, Ed Palmateer, Patricia Lewis, Jeannine McDevitt
Mar 28, 2018 -

Richmond Ford West responded

Thanks for your outstanding feedback and five-star rating! Congratulations on your new Ford F-250, we know you'll truly enjoy it. Be sure to visit again soon for a New Owners Seminar if you'd like to learn more about the truck or have any questions!

March 22, 2018

Jeannine was great! Jeannine was very friendly and knowledgeable. She was very understanding of our situation and even provided us a loaner car when needed. She responded More

by Q. Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannine McDevitt
Mar 23, 2018 -

Richmond Ford West responded

Jeannine works hard to make sure every guest leaves completely satisfied so we know she will be pleased to read your feedback. Thanks for your five-star rating and kind words. Welcome to the Richmond Ford family!

March 22, 2018

Very professional Joey thoroughly explained all my options for the extras for my new car. He was very knowledgeable and did a nice job showing us how all the options wo More

by Q. Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Shockey, Joey Foust, Michael Rzeminski, George Moses
Mar 23, 2018 -

Richmond Ford West responded

Thank you for providing such a detailed review of your recent visit to our location. We're so pleased to read that you had a memorable time with our team. Be sure to come back soon for a New Owners Seminar!

March 20, 2018

Excellent Richmond Ford West was the most pleasurable experience I’ve ever had purchasing a vehicle. The staff was courteous, professional and attentive to my n More

by Copper1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, BJ Brooks
Mar 21, 2018 -

Richmond Ford West responded

It was a pleasure working with you during your search for a vehicle. Glad to read that our team could surpass your expectations and provide such a memorable visit. Enjoy your vehicle!

March 19, 2018

Excellent Service Richmond Ford West has a wonderful team! They went above and beyond to help with the purchase of my new Expedition. It is such a family oriented deale More

by RachaelK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, BJ Brooks, Michael Rzeminski, Marino Gonzalez
Mar 19, 2018 -

Richmond Ford West responded

Rachael, congratulations on your new Ford Expedition. Great picture! We really appreciate your feedback and we'll be sure to share it with the rest of our team. Hope to see you at a New Owners Seminar!

March 14, 2018

Excellent Dealership, Professional Team! I just wanted to write you a quick note to thank the entire Richmond Ford West team for their professionalism and dedication while selling us our new More

by Whitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foust, Michael Rzeminski, Jeannine McDevitt
Mar 14, 2018 -

Richmond Ford West responded

Thanks so much for taking time out of your day to leave such a kind review. Your feedback reinforces the efforts we make to provide a unique experience at our location! Be sure to come back for a New Owners Seminar if you'd like to learn even more about your new Ford Explorer Sport!

March 02, 2018

Great Team Rodney and the team at Richmond Ford West took the time to understand what I was looking for and match my needs with a great new F150. I'd recommend t More

by F150 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shipp
Mar 04, 2018 -

Richmond Ford West responded

Thanks for the outstanding review and five-star rating of your recent visit to our dealership! We always want to help our guests find their most ideal vehicle and it's great to know that was accomplished. Be sure to come back for a New Owners Seminar!

March 02, 2018

GREAT EXPERIENCE We have just purchased a new Ford Explorer! Our salesman , Antoine, was great. He explained everything about the car to us and was very patient with More

by Bonnie and JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foust, Antoine Lovick
Mar 04, 2018 -

Richmond Ford West responded

Congratulations on your new Ford Explorer! Antoine and Joey will be pleased to read your stellar review and learn that you were so satisfied with your visit. Thanks for your recommendation and enjoy your new vehicle!

March 01, 2018

Excellent Service Derrick took the time to make our daughter's purchase very easy. He took the time needed to make it a great experience. Excellent and helpful! More

by Purchaser's Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Pulliam
Mar 01, 2018 -

Richmond Ford West responded

Derrick will be so pleased to hear that your daughter enjoyed her time at our dealership. We can't thank you enough for taking time out of your day to provide feedback on the visit. Welcome to the Richmond Ford family!

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