Richmond Ford West

Jay Dunn recommendation Jay recently helped with a fleet vehicle exchange at no personal benefit. Jay was courteous and professional. I’d recommend him for any car related ne Jay recently helped with a fleet vehicle exchange at no personal benefit. Jay was courteous and professional. I’d recommend him for any car related needs. B.V. More

Read the fine print. Warranty sold to us. Was told 75k mile warranty: Verbally. Read Fine Print: Never mentioned at closing: 75k on vehicle odometer. Not 75k from time Warranty sold to us. Was told 75k mile warranty: Verbally. Read Fine Print: Never mentioned at closing: 75k on vehicle odometer. Not 75k from time of purchase. Warranty Deductible. $200. Never mentioned at closing. Found out when vehicle information screen burnt out two months after purchase and we contacted service department. Not so important, but will mention: never received promised floor mat replacements. Brake fluid was low. I added it myself. More

Antoine took good care of me Antoine Lovick helped me with a purchase of a new 2018 Mustang. We went on several test rides together so I could try out the different models. He was Antoine Lovick helped me with a purchase of a new 2018 Mustang. We went on several test rides together so I could try out the different models. He was never high pressure and he took the time to listen to my specific desires on color and options and helped to locate the exact vehicle I wanted even though they didn't have it onsite. It was delivered there the next day and I was soon out the door in my new Mustang. He also has followed up with me a couple of times since then to make sure I'm happy and to offer to help me in any way he could. I really appreciated that. More

Kudos to Joey Foust Received 5 star service from Joey Foust when I took my new car in to be detailed. He was extremely friendly and knowledgeable and my car looks great. Received 5 star service from Joey Foust when I took my new car in to be detailed. He was extremely friendly and knowledgeable and my car looks great. He went over the process of applying the tinting service to my vehicle with great care. I felt like I was in good hands during the entire process. Great job, Joey!! More

Fantastic Everyone was accommodating, experience, professional when selling and knowing about Ford Trucks. A very relaxing experience! All the staff whether the Everyone was accommodating, experience, professional when selling and knowing about Ford Trucks. A very relaxing experience! All the staff whether they were your customer or not had overall great manners and personality!!! I would highly recommend other's to buy and go to this dearlership!! I rated you 1 from 10 a very high 10!!!Thank you all!! More

Outstanding Costumer Service Antoine was great!!! Professional and very helpful. He is by far the best sales person I’ve had in a very long time. Thanks again my friend. Antoine was great!!! Professional and very helpful. He is by far the best sales person I’ve had in a very long time. Thanks again my friend. More

A Really Great Experience! It was a great experience of my first big purchase in America. Everyone I worked with was wonderful and very friendly. Thank You so much! It was a great experience of my first big purchase in America. Everyone I worked with was wonderful and very friendly. Thank You so much! More

My BEST car buying EXPERIENCE ever I can't say enough how great my experience was with this dealership, and in particular, the salesman, Will, and the management team of Joey and George I can't say enough how great my experience was with this dealership, and in particular, the salesman, Will, and the management team of Joey and George. From start to finish they went above and beyond any dealership I have ever dealt with before. All there weren't just knowledgeable and trying to just sell me a car, but all three focused my cars needs in the most fair way I could hope for. All three could relate to my particular situation, and at no time was Will just being a salesman and actually took the time to listen to me without making me feel he just wanted to sell a car, Joey didn't try to push other car packages just for the sake of profit. He was absolutely right about the window tint and upgrade paint finish protection. George even took the extra time to get me the best loan possible. Again, I can't say enough about this dealership and these three guys in particular, and I would and have already highly recommended this dealership to family and friends. . More

The whole 9 yards! Amazing staff, great value for the car we purchased. Not pushy and very helpful. Even registered our car with the dmv and mounted our tags! We purchas Amazing staff, great value for the car we purchased. Not pushy and very helpful. Even registered our car with the dmv and mounted our tags! We purchased on a Saturday after our insurance office closed so they lent us dealer tags so we got to drive the car off the lot that day. I would recommend this deal and Derrick, our salesman, any day. More

Great service. Smoothest and quickest car deal ever! They listened to what I needed and got the job done. Excellent service. The best! I will be back for more. Smoothest and quickest car deal ever! They listened to what I needed and got the job done. Excellent service. The best! I will be back for more. More