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Richmond Ford West

Glen Allen, VA

4.5
854 Reviews

10751 W Broad St

Glen Allen, VA

23060

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Showing 854 reviews

August 04, 2024

They aim to please. Especially the efforts of our salesman Gilman Robinson. We came unannounced on a Saturday. And Saturday, I'm sure, is a tough time for auto sales More

by jdfulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilman (gets 5 stars) Robinson, JonCarlos Montoute, BJ Brooks
March 12, 2024

Customer service at Richmond Ford West is unbeatable! ! I would buy from them again and recommend to anyone in the market to buy a vehicle. Service department is responsive and courteous (even when you ar More

by colleen
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Morris sorry if I missed anyone!, Chris Haynie, Kent Shockey, Joey Foust, JonCarlos Montoute, Kathy Tester, Brett Kody, Kevin Chilin
January 31, 2024

Take your money elsewhere! This establishment is filled with a bunch of racist money hungry people. If you want something reliable and that last more than 2 years, DO NOT BUY F More

by delores_smith9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Kody, Brett Kody
August 30, 2023

Dario is the best sales person I have ever dealt with! !! we actually formed a relationship!! I would have him to be my go to salesperson each time I want to purchase a vehicle!!! Dario, THANK YOU!!! I'm s More

by Katina.logan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Shockey, Marino Gonzalez, Dario Maric
June 08, 2023

Mr Joey Foust and his team did spectacular job on my 2021 toyota 4runner trd pro today when I brought it in for cemeric coating he was kind and generous down to earth person More

by brandonouk79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Foust
June 08, 2023

Mr Joey Foust & his team took care of me today when I drop off my 2021 toyota 4runner trd pro for ceramic coating I was beyond disbelief when they pulled my car out look like it was from the showroom flo More

by brandonouk79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Foust
February 28, 2023

Joey was so great. Helped explain everything so well and was so available to help with any questions. So nice to have someone so helpful. More

by revere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Pulliam, Brett Kody
December 23, 2022

Rockstar customer service Joncarlos! Appreciate your help in making car buying process smooth and easy to understand More

by boriken2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonCarlos Montoute
December 23, 2022

I would definitely recommend richmond ford west to family and friends. Great customer service! very helpful More

by rvafinest
Recommend Dealer
Yes
Employees Worked With
JonCarlos Montoute, Marino Gonzalez
December 23, 2022

Joncarlos Montoute was amazing staff. everything i asked for he gave 100%. He is the best. More

by latoyaallen51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joncarlos Montoute
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