Richmond Car and Truck Center
Richmond, KY
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156 Reviews of Richmond Car and Truck Center
Genuine, caring, and hassle-free We have had several friends purchase from Richmond Car and Truck Center, and are adding our voices to the volume of praises sung about this dealership We have had several friends purchase from Richmond Car and Truck Center, and are adding our voices to the volume of praises sung about this dealership. They are an incredibly caring group of folks, operating with the highest integrity. We were simply beginning our research with the intention of purchasing a vehicle in the end of the year, but found an incredible deal on their website. The high integrity of their pricing model is what drew us to them: a fantastic deal with no haggling. When we purchased our vehicle, there was a manufacturer's recall, which is not out of the ordinary. They not only upheld their promise to take care of a couple of touch ups, but also made the appointment with the dealership in Lexington, and gave me a loaner vehicle while they took mine to the dealership. In addition, we noticed a minor issue with the side view mirror that wasn't apparent until driving on a long trip the following day. They replaced the entire mirror for us because it was the right thing to do. Their only obligation was the touch-ups, however they earned lifelong customers in us because of how they treated our family. Thomas was wonderful to work with, and his willingness to text made organizing logistics simple for us. I would absolutely recommend this dealership to anyone looking for a high-quality used vehicle. More
Carefree buying If you want the option of looking at almost every car in the lot for several months, making numerous phone calls, emails and texts then this is the pl If you want the option of looking at almost every car in the lot for several months, making numerous phone calls, emails and texts then this is the place. They never pressure or push you. They are beyond patient! This is the 3rd vehicle my family has purchased from them and we are very happy with our service! More
Best car buying experience you can get I have purchased my second vehicle from RCTC and have recommend to friends and family because of the awesome staff at RCTC! The most relaxing car buy I have purchased my second vehicle from RCTC and have recommend to friends and family because of the awesome staff at RCTC! The most relaxing car buying experience you could ask for. They treat you like part of the family and made me and my kiddos feel right at home! Highly recommend RCTC for your next vehicle purchase! More
No Hassel Dealership!! We just purchased our vehicle from here, they are very polite, and hassle free, we loved our experience and got a great deal in the process! would rec We just purchased our vehicle from here, they are very polite, and hassle free, we loved our experience and got a great deal in the process! would recommend this place to anyone, we will definitely be back for future purchases. More
Family Friendly Positive experience. Respected me as a woman rather than speaking in condescending terms like a other places I have been. My second time buying from Positive experience. Respected me as a woman rather than speaking in condescending terms like a other places I have been. My second time buying from them. No pressure. Treated me, my husband and children with respect, honesty and were positive to work with. More
Trustworthy Sales. We purchased our 2nd vehicle from Mike and the gang at Richmond Car and Truck. No hassle no haggle. No high pressure sales tactics. No let me talk to We purchased our 2nd vehicle from Mike and the gang at Richmond Car and Truck. No hassle no haggle. No high pressure sales tactics. No let me talk to the manager. No sexist remarks to my wife like a dealership down the road. I would highly recommend them. More
Best car buying experience ever I just purchased my 4th and 5th vehicle from RCTC. From the minute you walk through the door they make you feel like family in a no pressure environm I just purchased my 4th and 5th vehicle from RCTC. From the minute you walk through the door they make you feel like family in a no pressure environment. I will only purchase vehicles from RCTC! More
Outstanding! I have bought two cars from this dealership and both times were over the top experiences. The staff is super friendly and will do whatever they can po I have bought two cars from this dealership and both times were over the top experiences. The staff is super friendly and will do whatever they can possible to get you in the car or truck you want. The first time I worked with Joe, Brad, and Mike. The second time with Thomas and Brad. I would recommend this dealership over any other. More
A Hidden Gem of a Dealership! I had been looking off and on for a van for 6 months. I stumbled across this hidden gem of a dealership and I am so glad I did! The staff at this dea I had been looking off and on for a van for 6 months. I stumbled across this hidden gem of a dealership and I am so glad I did! The staff at this dealership responded to my calls quickly. They had the van we wanted to test drive ready to go when we arrived. Their professionalism, integrity, and ease of transaction were excellent. I would return here again if I need a vehicle in the future. It was worth the wait to find my van at this dealership. More
Trust I can always trust the staff at RCTC will give me a great deal. RCTC never pressured me to buy the car and they are so friendly. THE BEST CAR BUYING I can always trust the staff at RCTC will give me a great deal. RCTC never pressured me to buy the car and they are so friendly. THE BEST CAR BUYING EXPERIENCE THAT I HAVE EVER HAD. More