Richmond Car and Truck Center
Richmond, KY
Filter Reviews by Keyword
By Type
156 Reviews of Richmond Car and Truck Center
Wonderful service We had an excellent experience with everyone. Rick and Joe were wonderful and went above and beyond to help us on our purchase. Highly recommend! We had an excellent experience with everyone. Rick and Joe were wonderful and went above and beyond to help us on our purchase. Highly recommend! More
Our experience overall was excellent. There was a spot of paint on the vehicle that needed to be painted and the staff had everything taken care of for us. It looked professional and fant There was a spot of paint on the vehicle that needed to be painted and the staff had everything taken care of for us. It looked professional and fantastic. They event bought a brand new battery for the vehicle. The price was better on our type of vehicle at Richmond Car and Truck Center than anyone in town. Great customer service! They took care of my family when I let them know what we wanted and that I did not want to spend lots of time shopping on vehicles that we were not interested in. I let them know that I did not need to be sold a vehicle and that I was already interested in buying one, I just needed to get one that was appropriate for my family. I let them know up front that I wanted to do business with Richmond Car and Truck Center if they would take care of us. They certainly did! More
Friendly, service oriented, and professional sales team My expectations as a customer are what I consider to be VERY high but fair, Richmond Car and Truck Center met them all, very nicely! Upon entering Ric My expectations as a customer are what I consider to be VERY high but fair, Richmond Car and Truck Center met them all, very nicely! Upon entering Richmond Car and Truck Center, I was very impressed with the quality and look of the inventory of vehicles on the lot, cars AND trucks. Although I went there specifically to see a truck I found myself looking at the various assortment of vehicles I thought my VERY picky 😜 girlfriend may like as well, as she was with me. At the end of the day the decision I made to buy the truck I had picked was made very easy because of the fast, very friendly and professional service I received there. I would highly recommend Richmond Car and Truck Center to anyone that is interested in receiving the best service that I have encountered at any car lot I've been to visit, anywhere! More
Excellent Dealership I had the opportunity to do business with Rick Witt, Joe Wilson and Brad Perry. All of them were straightforward, there were no gimmicks. I got a heck I had the opportunity to do business with Rick Witt, Joe Wilson and Brad Perry. All of them were straightforward, there were no gimmicks. I got a heckuva' deal and would highly recommend them to anyone out there looking for a great car buying experience! More
FIVE STAR SERVICE I had a very blessed experience. I solidly recommend Richmond Car and Truck Center. Each individual staff member is superb in their service. Thank you I had a very blessed experience. I solidly recommend Richmond Car and Truck Center. Each individual staff member is superb in their service. Thank you so much. More
Above and Beyond the usual car shopping experience. I was really dreading car shopping because it is such a pain and stressful. From start to finish the folks at Richmond Car and Truck Center were very I was really dreading car shopping because it is such a pain and stressful. From start to finish the folks at Richmond Car and Truck Center were very helpful, fair and honest to do business with. They went above and beyond to help me. Humane care shopping is possible people. Give them a try. You wont be sorry! More
Traded cars on the phone and then exchanged keys. GREAT GUYS Made deal on the phone. Drove to their business location, drove the car, they verified my car was as described on the phone, I wrote them a check for Made deal on the phone. Drove to their business location, drove the car, they verified my car was as described on the phone, I wrote them a check for agreed balance and drove the "new" car home. The owners manual was missing and Brad ordered and had sent to me within 3 days the entire new owners manual and books. Would gladly do business with them again!!! The owner Rick seems to be a first class man. I've bought/traded around 180 cars/trucks since 1965 and this transaction went very smooth and quick. Satisfied customer!!!! More
Excellent to work with Excellent group of guys to work with. Did not feel pressured at all at any time. They followed thru with everything that they said they would. Excellent group of guys to work with. Did not feel pressured at all at any time. They followed thru with everything that they said they would. More
The only car lot you need to visit I went to Richmond Car and Truck because I had heard that it was hassle-free and that the staff was genuine and honest. I needed a vehicle ASAP and di I went to Richmond Car and Truck because I had heard that it was hassle-free and that the staff was genuine and honest. I needed a vehicle ASAP and did not want to do the whole song and dance. I wanted an honest price for a quality vehicle. My experience with the staff was great here. I told them what I was looking for and they showed me the different options that they had on the lot. Rick had the opportunity to push a more expensive vehicle but did not. Instead he helped me to find the vehicle that met my needs and my budget. Once I decided on which vehicle to purchase Joe was very thorough explaining the paper work and ensuring I knew exactly what I was paying for. I don't think my experience could have been any better. I plan on recommending Richmond Car and Truck to all my family and friends. Next time I need a vehicle this will be my one and only stop. More
Would purchase from them again. Friendly staff, didn't use unnecessary pressure. They asked me what I wanted and then showed me what they had. They handled with professionalism my Friendly staff, didn't use unnecessary pressure. They asked me what I wanted and then showed me what they had. They handled with professionalism my out-of-state sale. Vehicle costs were significantly lower than neighboring dealerships. Financing was very easy, and the rate competitive. More