All Salespeople
Sales Department
Richmond BMW
Richmond, VA
1,264 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 27, 2024
Please recommend any available coupons to ofset cost,
customer service was friendly and compassionate. Car was washed and serviced in a timely manner.
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by rkstokes
Employees Worked With
Allen Grim
November 26, 2024
Sales was great.
Financing was terrible. I was stuck waiting for 6 hrs with my 14 month old baby in the car. I’m disappointed that BMW finance did not want to work wi
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by Jrosales
Employees Worked With
Kris and the Hispanic finance guy.
November 26, 2024
I needed the scheduled service, state inspection, and
recall repairs. All of the work was completed on time. The service agents also didn't keep me waiting, but traded off assignments to help all 3 of us
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by gwashing
Employees Worked With
Allen Grim