I had a 945am appointment for an oil change. After waiting for 2 hours I had to go and find out what was going on with my car. The service man told me ooh I was about to call you. I will get with you in a few minutes. I waited another 30 minutes b4 I was called, and received a 5000 bill proposal, which I believe was puffed up.

Laz was great to deal with! Finance interaction was seamless. But, this is the second car we bought this year and both times we left without the app working. Someone needs to work on the technology to make it work as it should.

My salesperson, Kris, was wonderful. He calls to check with me knowing that I have questions about the technology. I really appreciate this!

Jackie was great to work with and very knowledgeable in helpling me choose the right BMW and also on helping me connect my phone and set everything up once we purchased it.

We didn't plan to purchase a car that day, but our salesman, Jacob, was very informative and not pushy. Had amazing conversation with the General manager as well. Very relaxed and enjoyable purchase experience.

Crown BMW is among the best dealers I have ever been to. They keep you informed every step of the way and went above and beyond in maintaining our X3. Thanks VA and the mechanics involved.