
All Salespeople
Sales Department
Richmond BMW
Richmond, VA
1,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 30, 2025
Excellent customer service!
My service advisor Rachael Grinnell, provided excellent service following up and over all communicating required repairs and estimates. More import
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by Magdy
Employees Worked With
Rachael Grinnell, Lazarus Joyner
June 26, 2025
Great experience buying my first BMW!
Steve Lerner treated me like a rock star! Thanks for the excellent service.
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by james_holloway
Employees Worked With
Steve Lerner
June 23, 2025
I thought I was finally getting back on the right footing
with this dealer, and my advisor, Tom Gemellarmo has been excellent my past two visits, but it seems we are back to square one because of his colleag
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by AFB
Employees Worked With
Thomas Gemellarmo
