Richmond BMW

Our overall experience was great. All of the people that we dealt with were professional and easy to work with. Josh was terrific, not pushy and answered all of our questions. We had Dan the money man and we dealt with were professional and easy to work with. Josh was terrific, not pushy and answered all of our questions. We had Dan the money man and he did a great job, we almost bought the undercoating. We met the whole crew, Aaron, Dimitri, Josh and Dan. All of them were fun and made the process enjoyable. Keep up the good work. Peter and Camille Leadem More

I was looking for a MINI and reached out to other dealers. Steve was the quickest to respond and wasn't a hard sell. He understood my needs and really wanted to help. In the end I didn't buy a car fr dealers. Steve was the quickest to respond and wasn't a hard sell. He understood my needs and really wanted to help. In the end I didn't buy a car from him because I found something local in South Carolina. However, he still called to congratulate me on my purchase from another dealer. How cool is that? I would highly recommend talking with Steve at Richmond MINI before you make your purchase. More

Charles Armstrong made my visit to BMW very pleasant. Very friendly and the process went very smooth. I would and will recommend this dealership to all of my friends and others. Very friendly and the process went very smooth. I would and will recommend this dealership to all of my friends and others. More

Mr.Williams did a very fine job working with my wife Mr.Williams did a very fine job working with my wife through this car buying process. I would recommend anyone that looking for a vehicle at an Mr.Williams did a very fine job working with my wife through this car buying process. I would recommend anyone that looking for a vehicle at anytime to call on Mr.Williams because he is very friendly and make you feel welcome, and give you top notch customer support even after the sale. I will give him excellence for all he did and say thanks again. George Brown More

Cannot even begin to describe how lovely the staff is here at Richmond BMW/Mini. Steve Lerner went out of his way to make sure that all my needs were met and I walked away with a car that I absolutely lo here at Richmond BMW/Mini. Steve Lerner went out of his way to make sure that all my needs were met and I walked away with a car that I absolutely loved. He took his time making sure that I knew how to correctly operate my MINI and explain its features. I found my dream MINI and was offered an amazing trade in on my existing vehicle. Steve went above and beyond to make sure that I was satisfied and happy with my purchase. Lovely staff - no pressure environment - and a relaxing car buying experience. Highly recommend and hope Steve will be able to help me with all my future car buying endeavours! More

Buying a car with Josh could not have been easier. Josh was able to help me navigate the myriad of packages that it takes to put together a BMW today. Thanks Josh for exceeding my expectations and changing was able to help me navigate the myriad of packages that it takes to put together a BMW today. Thanks Josh for exceeding my expectations and changing my impressions about new car dealerships...Highly recommended! Jeff G. Richmond, Va. More

We drove 2 hours to purchase a used car from Richmond BMW. Our car buying experiences in the past had been so stressful and lengthy from all the worthless haggling. Steve Lerner made the process so eas BMW. Our car buying experiences in the past had been so stressful and lengthy from all the worthless haggling. Steve Lerner made the process so easy and hassle-free and there was NO haggling. He and the staff at Richmond BMW were straight-forward and honest. Steve is excellent and made the drive completely worth it! We definitely recommend buying your next car from Richmond BMW, even if it's a little out of the way. More

Exceptional service from Deangelo & the entire team. Well worth the drive from DC! This is the 2nd car I've bought from Richmond BMW & plan to keep doing business with them. Thank you! Well worth the drive from DC! This is the 2nd car I've bought from Richmond BMW & plan to keep doing business with them. Thank you! More

Paul Baldwin was our salesman and he was always tentative to our questions, never pushy, and made our buying experience pleasurable. We built our mini countryman with no problems and love the car. I will c to our questions, never pushy, and made our buying experience pleasurable. We built our mini countryman with no problems and love the car. I will come again to buy from Paul Baldwin. He was the BEST! This was our third car that we bought from Crown Richmond BMW/Mini and I will continue to recommend it to family, and friends. Young Choe was always professional, friendly, and attentive.......Dan Weinberger very informative and professional explaining important info, all never pushy...all professionl. A good, fun experience. Thank You Crown Richmond BMW/Mini.. Thank You Paul. More

I found my X 3 on the web. I live in NY. I bought the I found my X 3 on the web. I live in NY. I bought the car sight unseen.I own three other high end cars. Steve Learner and Daniel Weinberger made the I found my X 3 on the web. I live in NY. I bought the car sight unseen.I own three other high end cars. Steve Learner and Daniel Weinberger made the experience so easy.Everything was done by phone and the documents were overnighted to me. I have a cousin in Richmond that picked up the car for me. I will only buy my next cars from this dealership. They are true gentlemen. More