Richmond BMW

I went to this dealer looking for a specific car I had found on Auto Trader and from the minute I started speaking with Anton the experience was great. He took the time to locate the car that was in the found on Auto Trader and from the minute I started speaking with Anton the experience was great. He took the time to locate the car that was in the detail shop. All the staff was very friendly and it was just a great overall experience. I would recommend Richmond BMW/Mini to anyone looking for a car. More

Anton did a fantastic job with our pre-owned car purchase. Dmitriy is one of the best managers I've ever met. He is 100% committed to the purchaser. Tim, Joshua, & Eddie are Excellent service wri purchase. Dmitriy is one of the best managers I've ever met. He is 100% committed to the purchaser. Tim, Joshua, & Eddie are Excellent service writers. They far exceed my expectations every time!! Matt Perry is an Excellent General Manager! This is our 4th car purchase from Richmond BMW--we are very pleased with the Crown group and their seal of approval!! More

My husband and I dropped in to look for a used car. Adam helped us and with his guidance and knowledge we bought our dream car. We had a great experience. Daniel helped us wrap it all up. Even though it helped us and with his guidance and knowledge we bought our dream car. We had a great experience. Daniel helped us wrap it all up. Even though it got pretty late and they where closing, they never made us feel rushed, explained everything in detail and helped us finish all the paperwork. Overall we could not be happier. Thank you guys we will be back. More

I Thoroughly enjoyed my experience at Richmond BMW and I owe most of that to Steve. Anything you want to know about BMW he is the guy to ask. I had the pleasure of test driving (2) 3 series sedans and I wou owe most of that to Steve. Anything you want to know about BMW he is the guy to ask. I had the pleasure of test driving (2) 3 series sedans and I would bet that Steve informed me on more functions that the car is capable of than most owners figure out in years of owning the vehicle. Unlike many dealerships I honestly felt like Steve was working for me and not for himself. Buying a car is a big decision in my opinion and I appreciate that Richmond BMW allows you to think about your decision instead of pushing you to sign on the dotted line. I am certain that I will be purchasing a BMW in the future and it will be from Steve Lerner with Richmond BMW! -Jason Goodrich More

I was very happy with Anton, he was very responsive and friendly and i would give his name to friends that may be considering buying a new car in the near future. friendly and i would give his name to friends that may be considering buying a new car in the near future. More

Our overall experience was great. All of the people that we dealt with were professional and easy to work with. Josh was terrific, not pushy and answered all of our questions. We had Dan the money man and we dealt with were professional and easy to work with. Josh was terrific, not pushy and answered all of our questions. We had Dan the money man and he did a great job, we almost bought the undercoating. We met the whole crew, Aaron, Dimitri, Josh and Dan. All of them were fun and made the process enjoyable. Keep up the good work. Peter and Camille Leadem More

Charles Armstrong made my visit to BMW very pleasant. Very friendly and the process went very smooth. I would and will recommend this dealership to all of my friends and others. Very friendly and the process went very smooth. I would and will recommend this dealership to all of my friends and others. More

I was looking for a MINI and reached out to other dealers. Steve was the quickest to respond and wasn't a hard sell. He understood my needs and really wanted to help. In the end I didn't buy a car fr dealers. Steve was the quickest to respond and wasn't a hard sell. He understood my needs and really wanted to help. In the end I didn't buy a car from him because I found something local in South Carolina. However, he still called to congratulate me on my purchase from another dealer. How cool is that? I would highly recommend talking with Steve at Richmond MINI before you make your purchase. More

Mr.Williams did a very fine job working with my wife Mr.Williams did a very fine job working with my wife through this car buying process. I would recommend anyone that looking for a vehicle at an Mr.Williams did a very fine job working with my wife through this car buying process. I would recommend anyone that looking for a vehicle at anytime to call on Mr.Williams because he is very friendly and make you feel welcome, and give you top notch customer support even after the sale. I will give him excellence for all he did and say thanks again. George Brown More

Cannot even begin to describe how lovely the staff is here at Richmond BMW/Mini. Steve Lerner went out of his way to make sure that all my needs were met and I walked away with a car that I absolutely lo here at Richmond BMW/Mini. Steve Lerner went out of his way to make sure that all my needs were met and I walked away with a car that I absolutely loved. He took his time making sure that I knew how to correctly operate my MINI and explain its features. I found my dream MINI and was offered an amazing trade in on my existing vehicle. Steve went above and beyond to make sure that I was satisfied and happy with my purchase. Lovely staff - no pressure environment - and a relaxing car buying experience. Highly recommend and hope Steve will be able to help me with all my future car buying endeavours! More