Richmond BMW

We went to the dealership with a lot of questions about the BMW 3 series and trying out leasing for the first time, and Steve spent a ton of time going over the features of both of the cars we looked at. the BMW 3 series and trying out leasing for the first time, and Steve spent a ton of time going over the features of both of the cars we looked at. The offer on my trade-in was more than fair, and I drove home happy in a shiny silver 328i. More

Very friendly, knowledgable staff. Clean dealership, and easy to work with. Feel that we received a good value for our trade and good price on car we purchased. easy to work with. Feel that we received a good value for our trade and good price on car we purchased. More

Everything I needed, DeAngelo was right there to take care of it. Considering the fact that he's only been on board for about a year, I feel he's a great asset to the Richmond BMW team. Additionally, I n care of it. Considering the fact that he's only been on board for about a year, I feel he's a great asset to the Richmond BMW team. Additionally, I noticed that there was a great team spirit to assist the customer. More

Deangelo Hall was outstanding in every respect. A very caring and customer oriented individual. Thank you Dee for a great new MINI Countryman buying experience. caring and customer oriented individual. Thank you Dee for a great new MINI Countryman buying experience. More

Great service and information on automobile. I could not be happier with the preparation of the car before delivery. The interaction with Steve Lerner, his manager and the finance manager were fantastic. I be happier with the preparation of the car before delivery. The interaction with Steve Lerner, his manager and the finance manager were fantastic. I have bought 9 cars in the last 10 years and this was by far the best experience. Pricing was super fair and in line with NADA guidelines. The trade in was also very good dollar value. I will return to buy from them. More

The bottom line regarding Richmond BMW is - quality. The instrument of that word is manifested by Steve Lerner. His knowledge of the product line, understanding the needs of the customer and the his ability instrument of that word is manifested by Steve Lerner. His knowledge of the product line, understanding the needs of the customer and the his ability to walk one through the whole purchasing process makes him the essential part of any transaction at Richmond BMW. I can say without reservation that his trustworthiness, honesty and straight talk has made him one of the most memorable salesman that I have encountered with any product that I have purchased. He is Richmond BMW and he represents in my mind the key to the "ultimate purchasing experience" that I encountered at Richmond BMW. More

Charles was fantastic to work with, very diligent and attentive, patient with questions and no pressure approach, easy going, very helpful and made himself available as needed. I look forward to working attentive, patient with questions and no pressure approach, easy going, very helpful and made himself available as needed. I look forward to working with him in the future. More

My car had just blown a head gasket and I haven't purchased a car in over 10 years. I just didn't want to go to any dealership and have some salesman meet me outside to sell me a car. I remembered a purchased a car in over 10 years. I just didn't want to go to any dealership and have some salesman meet me outside to sell me a car. I remembered a guy I had met several years before and remember he said he worked at Richmond BMW, his name was Steve Lerner. I called him up on a chance he still might work there, luckily he did. From that point, the Car Buying experience from top to bottom could not have been better! Steve's professionalism and energetic personality was such a pleasure to be around and he made it fun to buy a car. I purchased a used BMW X3 and he went above and beyond to make sure the car was clean, shiny, ready to drive, he even threw some floormats. I cannot say enough good things about Steve and the whole Richmond BMW staff. Everyone I came in contact with was Unbelievably professional and the whole atmosphere from Service, to Finance, to Sales was a pleasure to be around. Thank you Steve and the rest of the Richmond BMW staff for making my car buying experience the Absolute Best!!! Kevin Rogers Charlottesville VA More

Everyone we worked with was exceptionally friendly and we enjoyed the laid back atmosphere. Next time I'm in need of a vehicle I won't be shopping around, I'll just contact Richmond BMW :) enjoyed the laid back atmosphere. Next time I'm in need of a vehicle I won't be shopping around, I'll just contact Richmond BMW :) More

customer service was excellent! Everyone made me feel welcomed and they were very accommodating to my needs. I highly recommend this dealership and Charles (sales) and Dan (financial). welcomed and they were very accommodating to my needs. I highly recommend this dealership and Charles (sales) and Dan (financial). More