Richmond BMW

I now have a car guy We came in to look at a used Subaru listed on their website, but just missed it. It had been sold, but Travis bent over backwards to find a better one We came in to look at a used Subaru listed on their website, but just missed it. It had been sold, but Travis bent over backwards to find a better one at a great price. The other people involved in the deal, Josh and Aaron, also helped make this a comfortable car buying experience. I am confident buying from this dealership and will definitely call Travis the next time I need a car. More

Steve Lerner - Outstanding Service I just turned in my BMW 550 lease for a BMW 750 IL. I have been wanting to upgrade but hate the work it entails as I am very busy. Steve made sure the I just turned in my BMW 550 lease for a BMW 750 IL. I have been wanting to upgrade but hate the work it entails as I am very busy. Steve made sure the process was as seamless as possible ( this is my fourth lease I have purchased through him and my 8th BMW). I would refer family and friends to him (as I did my father who recently purchased a 535). Overall my experience was great and I plan on keep coming back to BMW and Steve Lerner. More

World's Greatest I purchased my BMW 328 in 2014 at Richmond Crown BMW and Steven Lerner was my sales rep. I found him to be extremely knowledgeable in all facets of m I purchased my BMW 328 in 2014 at Richmond Crown BMW and Steven Lerner was my sales rep. I found him to be extremely knowledgeable in all facets of my new car, and was very patient in teaching me how to operate and drive it. At times when I've had questions concerning my new car, he has been, and continues to be, always helpful and friendly. More

Excellent service on both a personal and professional level. Was very surprised and impressed by the level of commitment these guys show, and I look forward to working with them for years to come! Was very surprised and impressed by the level of commitment these guys show, and I look forward to working with them for years to come! More

Best Sales Rep Steve Lerner is the best. Not only was he VERY patient in the selling process, but he spent a lot of time going over all the electronics after the sal Steve Lerner is the best. Not only was he VERY patient in the selling process, but he spent a lot of time going over all the electronics after the sale. When ever there was a problem he has been there. Thanks so much John M, More

Turning in bmw as lease ended. Will purchase another one . Steve Lerner is a great sales person! Also really like Dennis Morgan in service. Steve is knowledgeable and very professional. Follows up and runs eve Steve Lerner is a great sales person! Also really like Dennis Morgan in service. Steve is knowledgeable and very professional. Follows up and runs every detail down. More

Worked hard Travis worked hard to find the right vehicle to meet our needs. When the vehicle we came to look at didn't work for us he continued to work to find a Travis worked hard to find the right vehicle to meet our needs. When the vehicle we came to look at didn't work for us he continued to work to find a better option. More

buyer This was my first time buying a vehicle and Travis made everything very easy to understand. Travis all around is a great guy. He was a very hard worke This was my first time buying a vehicle and Travis made everything very easy to understand. Travis all around is a great guy. He was a very hard worker and put up with all my questions. BMW is lucky to have him as an employee, and he deserves at least 10 raises. More

Fantastic Experience Steve Lerner is awesome. We have purchased three bmws from Steve. He is patient , and professional. He spent tons of time wit hhis customers to answer Steve Lerner is awesome. We have purchased three bmws from Steve. He is patient , and professional. He spent tons of time wit hhis customers to answer all questions. Steve came to my house to go over features of the care. More

Excellent Salesman I have worked with Steve Lerner numerous times when searching for a new vehicle. He has always taken the time with me to ensure he is meeting my expec I have worked with Steve Lerner numerous times when searching for a new vehicle. He has always taken the time with me to ensure he is meeting my expectations. More than once he has patiently search to find me just the right BMW that I wanted to find. Great guy and will always go to Steve for my BMW needs! More