Richmond BMW
Richmond, VA
Filter Reviews by Keyword
By Type
Showing 1,381 reviews
Thomas G. , my service representative, was excellent as always and worked to ensure that my car’s needs were addressed. He consistently goes above and beyond w , my service representative, was excellent as always and worked to ensure that my car’s needs were addressed. He consistently goes above and beyond with the service he provides. I greatly appreciated his assistance! More
The best thing about my purchase experience at Richmond BMW was my salesperson Steve Lerner. We hit it off the minute we met and he made the experience of buying my X6 M50i the best car buying experience BMW was my salesperson Steve Lerner. We hit it off the minute we met and he made the experience of buying my X6 M50i the best car buying experience ever. He knows the x6 so well. All my questions were answered and then some! Great personality and very knowledgeable about his product. I will definitely be back as long as Steve is there. More
Excellent new vehicle experience with salesperson Jacob S (and other professionals at Richmond BMW). Worth the longer drive to this dealership and the decision to buy here. (and other professionals at Richmond BMW). Worth the longer drive to this dealership and the decision to buy here. More
I literally travel from Florida for Mike Stevens and the amazing service team to do all my service. It’s a tough industry and I know I can 100% trust Mike and Richmond BMW. amazing service team to do all my service. It’s a tough industry and I know I can 100% trust Mike and Richmond BMW. More
Sales agent was very attentive to every detail, no matter how small. Follow up meeting three days after the purchase was excellent, every question answered. how small. Follow up meeting three days after the purchase was excellent, every question answered. More
I was met at the door by the friendly and helpful salesperson and they provided quick, easy and straightforward negotiation on the vehicle of my choice. salesperson and they provided quick, easy and straightforward negotiation on the vehicle of my choice. More
















