Richmond BMW

I am so glad I found your dealership on the internet and I am really excited about my 2004 Honda Accord..I would definately buy a car from your dealership again. My son is also in the process of looking for I am really excited about my 2004 Honda Accord..I would definately buy a car from your dealership again. My son is also in the process of looking for a car and I hope that you will be able to help him out as well.Please let me know if you have any other Honda's available. Thanks again. More

Steve Lerner is an outstanding sales professional. He was incredibly helpful during the process. As I was deciding whether to buy my leased vehicle or purchase or lease a new vehicle, Steve walked me th was incredibly helpful during the process. As I was deciding whether to buy my leased vehicle or purchase or lease a new vehicle, Steve walked me through all of the options and considerations - but ultimatley allowed me to make the decision that was best for me. He was very responsive to any question that I had and clearly put in a great deal of effort on the sale. I would recommend anyone in the market for a BMW go to Steve Lerner at Richmond BMW. More

Steve Lerner made the buying process transparent and pleasant. Steve and Dimitri were able to obtain a car I wanted from the factory that was destined for another dealer. They made it possible for me pleasant. Steve and Dimitri were able to obtain a car I wanted from the factory that was destined for another dealer. They made it possible for me to get a rare diesel X5 quickly, rather than waiting for the 2012 model year to begin production. Steve thoroughly explained the function of all of the myriad of controls and use of the I drive, so when I left the dealership the first night I felt comfortable driving the car home. I would recommend Richmond BMW and Steve Lerner to any one in the Richmond area considering a purchase of this wonderful automobile. More

Having purchased a number of new cars over the years, this was the best experience I've ever had. I was treated with courtesy and respect from the moment I walked in the door. As a woman buyer, this ha this was the best experience I've ever had. I was treated with courtesy and respect from the moment I walked in the door. As a woman buyer, this hasn't always been the case. Steve Lerner is top-notch, as was Dimintri and Tim. Literally everyone I dealt with. Steve was straight forward and incredibly thorough. I felt he really had my best interest in mind. It was an absolute pleasure from start to finish. I'd recommend BMW Richmond to anyone. More

Truly a good place to buy a car. Everyone there is very nice and extremely helpful. Drew was a very outstanding salesman. I am 20 years old, and used to being "talked down to" as I was looking for a new ca nice and extremely helpful. Drew was a very outstanding salesman. I am 20 years old, and used to being "talked down to" as I was looking for a new car, but right from the beginning everyone treated me with respect and would talk to me as I wanted to be talked to. if I knew the service was going to be that good I would not have wasted my time looking anywhere else. Thanks a whole lot I highly recommend going here for business. More

Steve Lerner is so knowledgeable making my experience very pleasant. He stayed focused and was sensitive to my time and needs. I have been working with Richmond BMW for several years now. I love their very pleasant. He stayed focused and was sensitive to my time and needs. I have been working with Richmond BMW for several years now. I love their service department as well. I am always impressed and love that they know my name. I would recommend BMS and working with Steve anytime. A great person who listens. More

I was extremely pleased with this dealership, and especially Steve Lerner. The dealership posted their best price for used vehicles up front and they are practically unbeatable. Steve worked with u especially Steve Lerner. The dealership posted their best price for used vehicles up front and they are practically unbeatable. Steve worked with us to make sure everything was great with the vehicle and that we very satisfied to drive off the lot in it. The information listed on the website is accurate, informative and comprehensive. The next time I look for a used car this will be the first dealership and salesman I look for. More

Let me first say that I never give a perfect score to anyone. There is always room for improvement, although I think that Steve Lerner is as good as you can get. Buying a car has always been something anyone. There is always room for improvement, although I think that Steve Lerner is as good as you can get. Buying a car has always been something that I have dreaded but Steve changed that. He is very low key, no high pressure. He is knowledgeable, courteous and fun to work with. It was a very good experience and I will recommend Steve to my friends. I would also say that working with Matt Perry was also a good experience. Thank you both, I will be back. I have no complaints with Richmond BMW. Ken Farmer More

Sales staff was knowledgeable and took their time with us while we were trying to decide exactly which of the mini's we wanted. They thoroughly explained all the features on the new car to us and several of while we were trying to decide exactly which of the mini's we wanted. They thoroughly explained all the features on the new car to us and several of them worked as a team to get our car ready for delivery. We felt as though they were genuinely interested in making sure we were happy with our choice and that it was the right fit for us. We are a previous Mini owner and before we settled on another one, we test drove and visited other dealerships on various types of cars. None could surpass the customer service we have come to appreciate at Crown Mini and they have won us over once again. I would not hesitate to recommend them to family and friends! More