Richmond BMW

Great place that takes care of me when I bring my vehicle in for service in for service More

Huge and his team are fantastic. Loved the way they understood the need and recommended the best vehicle suitable. Loved the way they understood the need and recommended the best vehicle suitable. More

Sorry. Composition and word counts required in a review is a turn off. That's seventeen words.. Composition and word counts required in a review is a turn off. That's seventeen words.. More

Thomas Natalie took good care of my visit though it took little longer that day. But I am very happy about how the whole service task is taken cared by him while walking out. Thank you little longer that day. But I am very happy about how the whole service task is taken cared by him while walking out. Thank you More

Exceptional service! Stephanie was Awesome handle things long distance, had great patience, went the extra mile and made it happen! Everyone worked together as a Great Te Stephanie was Awesome handle things long distance, had great patience, went the extra mile and made it happen! Everyone worked together as a Great Team..... exceeded our expectations!! More

The Service Dept. was prompt in making my appointment, acquired the previously hard-to-find part and had me back on the road within a day. All personnel were unfailing was prompt in making my appointment, acquired the previously hard-to-find part and had me back on the road within a day. All personnel were unfailingly courteous and knew what they were doing. We will definitely be back More

The atmosphere is GREAT from the front to back (sales and service)!!! Stephon and Steven (sales) are GREAT to work with!!! …and Michael and Tom (service) always provide a wealth of knowledge and grand experi service)!!! Stephon and Steven (sales) are GREAT to work with!!! …and Michael and Tom (service) always provide a wealth of knowledge and grand experience!!! Huge Thank You to the TEAM at Richmond BMW West Broad Street!!! More

Appointment in time and service rep excellent Service took satisfactory time Communication excellent Professional staff took satisfactory time Communication excellent Professional staff More

Brought my 2013 in for annual service and Va was both efficient and friendly; work was done in a timely manner. efficient and friendly; work was done in a timely manner. More

Crown BMW on West Broad St in Richmond is my go to for anything BMW. I don’t trust anyone else to service our cars and Mike Stevens is the best Service Advisor. It is very comforting to trust his advice w anything BMW. I don’t trust anyone else to service our cars and Mike Stevens is the best Service Advisor. It is very comforting to trust his advice without any reservations. They keep them running in tip top shape. More