Richmond BMW

Laz has aways been a great sale associate. He went above and beyond on this sell. He even dropped my car off at my home which is over 45 minutes away from dealership. He went above and beyond on this sell. He even dropped my car off at my home which is over 45 minutes away from dealership. More

The staff at this dealership is very courteous. They try to be expedient with their service. They try to be expedient with their service. More

Richmond BMW is an excellent dealer with a top-tier service department which does maintenance at a fair price and never pulls any upselling shenanigans. service department which does maintenance at a fair price and never pulls any upselling shenanigans. More

They had the vehicle that I was interested in and made it easy to get information about it so I ended up buying it easy to get information about it so I ended up buying it More

Great customer service! Took awhile and need to go back but all good overall! Thanks Took awhile and need to go back but all good overall! Thanks More

I am extremely satisfied with the exceptional service I received at Richmond BMW. After waiting five months for my personally assembled vehicle, the experience was made seamless and stress-free thanks to t received at Richmond BMW. After waiting five months for my personally assembled vehicle, the experience was made seamless and stress-free thanks to the outstanding support of my car salesman, Jonathan Bottoms, and the manager (with the green eyes). They consistently checked in and kept me updated on my vehicle’s progress throughout the process, ensuring I felt informed and valued as a customer. Their professionalism and dedication exceeded my expectations, and I would confidently refer them to anyone in need of excellent service. Thank you for making this experience so memorable! More

First time at this location. I arrived one hour late, due to the Holliday traffic. I was surprised how flexible they are. The service was prompt and everything was explain to m I arrived one hour late, due to the Holliday traffic. I was surprised how flexible they are. The service was prompt and everything was explain to me, the price was fair for what was needed done to the car. I will definitely return at this location. Anca More

Salespeople were attentive and helpful. They found the vehicle I was looking for and were able to get it quickly. They found the vehicle I was looking for and were able to get it quickly. More

Martin was exceptional in his knowledge and customer service. He was determined to help me get the car I wanted! He was a delight to work with! service. He was determined to help me get the car I wanted! He was a delight to work with! More

Jacky is the best salesman I’ve worked with over the years. He is very consultative and provides the upmost customer service. years. He is very consultative and provides the upmost customer service. More